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Info: Synolog DS916+ ok / RS2818RP+ error #45

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ckuntze opened this issue Jul 3, 2022 · 9 comments
Closed

Info: Synolog DS916+ ok / RS2818RP+ error #45

ckuntze opened this issue Jul 3, 2022 · 9 comments

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@ckuntze
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ckuntze commented Jul 3, 2022

Hello
only an Info

Installing on Synology DS916+, RS2818RP+, DS1621+.

On DS916+ all ok

On RS2818RP+ and DS1621+ no databas, archive, media
Synology.txt
.

@ptr727
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ptr727 commented Jul 3, 2022

Can't really help much, suggest you enable debug logging, and see if the maybe the filesystems are filtered out.
See the notes section on storage.

@ckuntze
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ckuntze commented Jul 4, 2022

I will make the days I have yet to set up a test environment.

The other trials were in an active Windows environment with 80 licenses with 120 cameras. I tested the Synolgys as FailOver.

@ckuntze
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ckuntze commented Jul 4, 2022

Is that how you need it?
log_file.log

@ptr727
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ptr727 commented Jul 4, 2022

Please do note I cannot provide support for Nx, I simply create automated docker builds, if you have a problem with my docker builds, I am happy to help, but I can't help with Nx issues, please post in their support forum.

That said...

The log does not contain DEBUG messages, you need to enable debug logging.
Edit /config/etc/mediaserver.conf and set logLevel=DEBUG2, restart

To verify storage, log onto the server web admin page, and verify that storage is available.
After logging into the web admin page, go to Monitoring/Storage, and make sure you see the mapped volumes there.
E.g. https://[IP]:7001/static/index.html#/info

@ckuntze
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ckuntze commented Jul 4, 2022

Here the new file
log_file (3).log
Screenshot 2022-07-04 212959

This is on DS1621+ with all Updates (same Problem on RS2818RP+)

@DS916+ is all OK

@ptr727
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ptr727 commented Jul 4, 2022

Looks like the issue with duplicates or BTRFS not supported, see the notes.

2022-07-04 19:28:30.344    125 VERBOSE nx::vms::server::fs: /dev/mapper/cachedev_0 /media btrfs - duplicate
2022-07-04 19:28:30.344    125 VERBOSE nx::vms::server::fs: /dev/mapper/cachedev_0 /config btrfs - duplicate
2022-07-04 19:28:30.344    125 VERBOSE nx::vms::server::fs: /dev/mapper/cachedev_0 /archive btrfs - duplicate
2022-07-04 19:28:30.344    125 VERBOSE nx::vms::server::fs: /dev/mapper/cachedev_0 /backup btrfs - duplicate
2022-07-04 19:28:30.346    125   DEBUG QnStorageSpaceRestHandler(0x7f85043b0b00): Return 0 storages and 1 protocols

Try adding btrfs as a supported FS, if still no go I'd suggest you contact Nx support.
Look in notes under the Version 4.1+ added the ability to specify additional storage filesystem types. heading

@ckuntze
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ckuntze commented Jul 4, 2022

Ok

Thanks,

@ptr727
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ptr727 commented Jul 7, 2022

Added some details here: https://github.com/ptr727/NxWitness#missing-storage

@ckuntze
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ckuntze commented Jul 7, 2022

That was the right tip...

Thanks

@ckuntze ckuntze closed this as completed Jul 7, 2022
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