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Organizations support #4083

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acampos1916 opened this issue May 21, 2024 · 3 comments
Closed
1 task done

Organizations support #4083

acampos1916 opened this issue May 21, 2024 · 3 comments

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@acampos1916
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acampos1916 commented May 21, 2024

PyPI Username

adyen

PyPI Organization name

adyen

Description of issue

We've lost access to the 2FA device managing https://pypi.org/project/Adyen/. We have access to the email address (redacted), is it possible to remove the 2FA device from the account so we can reset it? Thanks.

Code of Conduct

  • I agree to follow the PSF Code of Conduct
@acampos1916
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Hello @Thespi-Brain, would you be able to help with this request? We'd really appreciate your support.

We haven't been able to push new version of packages.

@Thespi-Brain
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Hi @acampos1916,

I can help you with the account recovery process to have your 2FA reset. But before I do that, I would close this issue and file a new one under "Account Recovery" since we are handling all 2FA related requests there. You can open a new issue here. Thanks!

@acampos1916
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Thanks @Thespi-Brain, closing this one. Created the new one here: #4890

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