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Warehouse sends automated email notifications (warehouse/templates/email/). Most should be noreply and we should update the FROM address, headers, and body accordingly, including text about replying to PyPI admins.
Nice-to-have: change the email address based on what project we're emailing about, as GitHub does (example: pip@noreply.pypi.org).
(Future plans: Once we have #3231 we'll be updating the email templates again, ideally so people can reply to the emails to start a support ticket. But let's not block on that.)
@ewdurbin is this something a volunteer can help with, or is it something that really requires current PyPI admins' expertise, in which case we should take off the help needed label?
The text was updated successfully, but these errors were encountered:
I think all notification emails should be noreply, and the notice at the bottom of them should be changed to encourage folks to send a separate email to admins@ rather than replying.
Nice-to-have: change the email address based on what project we're emailing about, as GitHub does (example: pip@noreply.pypi.org).
We should make this a separate issue.
@ewdurbin is this something a volunteer can help with, or is it something that really requires current PyPI admins' expertise, in which case we should take off the help needed label?
Once @ewdurbin sets up the noreply address, this is something a volunteer could do.
From: PyPI <noreply@pypi.org>
To: ckuehl <(my address)>
Subject: [PyPI] Collaborator added notification
You have been added as Owner to the PyPI project (project) by (owner).
Congratulations!
If this was a mistake, you can reply to this email directly to communicate with
the PyPI administrators.
Unsure if the noreply@pypi.org address is actually monitored, but definitely seems weird to be told I can reply to this email directly, when that would mean emailing noreply@ :)
(Wasn't really sure if this should be a separate ticket, happy to file this as its own ticket if you think that's a good idea.)
We're sending all emails from a noreply@{test.}pypi.org address, and the templates have recently been updated to remove the mention about replying to the email. I don't think there's anything else to do on this ticket, so closing it!
Warehouse sends automated email notifications (
warehouse/templates/email/
). Most should be noreply and we should update the FROM address, headers, and body accordingly, including text about replying to PyPI admins.Nice-to-have: change the email address based on what project we're emailing about, as GitHub does (example:
pip@noreply.pypi.org
).(Future plans: Once we have #3231 we'll be updating the email templates again, ideally so people can reply to the emails to start a support ticket. But let's not block on that.)
@ewdurbin is this something a volunteer can help with, or is it something that really requires current PyPI admins' expertise, in which case we should take off the
help needed
label?The text was updated successfully, but these errors were encountered: