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[Bug report] - Cant start Ambermoon 1.9.2 #362

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Felipefpl opened this issue Dec 6, 2023 · 6 comments
Closed

[Bug report] - Cant start Ambermoon 1.9.2 #362

Felipefpl opened this issue Dec 6, 2023 · 6 comments
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bug Something isn't working pending reproduction Needs further input/testing/reproduction by the issuer unsupported The issue is caused by unsupported hardware or operating system configuration

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@Felipefpl
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Describe the bug
I downloaded the 32 bit Ambermoon and i couldnt start the game.

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Desktop (please complete the following information):

  • Windows 7 x64
  • Basilisk, Firefox

I attached the .cfg file because i guess it can help you:
ambermoon.zip

@Felipefpl Felipefpl added the bug Something isn't working label Dec 6, 2023
@a1exh
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a1exh commented Dec 6, 2023

I think this means your gfx card isn't good enough to run Ambermoon .NET it has to have a (working) OpenGL driver.

You could try and update / re-install your gfx card drivers. Possibly your .NET runtime installation?

@Pyrdacor
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Pyrdacor commented Dec 6, 2023

Don't use the 32 bit version on a 64 bit machine. Try the 64 bit version please.

@Felipefpl
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I think this means your gfx card isn't good enough to run Ambermoon .NET it has to have a (working) OpenGL driver.

I have a working opengl driver, according to AIDA64 it has 100% support for opengl 3.1 and 75% support for opengl 3.3

Don't use the 32 bit version on a 64 bit machine. Try the 64 bit version please.

I did as you requested and the 64 bit build FROZE my computer, i tested it twice. Also, it doesnt make sense i cant use a 32 bit program in a 64 bit OS.

@Pyrdacor
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Pyrdacor commented Dec 23, 2023

Well as Alex mentioned your video card is not good enough. You can try to look for a driver update but sometimes the hardware is just too old. OpenGL 3.1 is required as the engine is using shaders. Even though someone states that it is 100% supported is no guarantee. I mean in the end if some OpenGL function is missing you will receive an error. And this is happening here. I don't think I can do much about it beside rewriting the whole rendering code. Sorry.

Maybe you can find a more recent driver which works.

@Pyrdacor Pyrdacor added unsupported The issue is caused by unsupported hardware or operating system configuration pending reproduction Needs further input/testing/reproduction by the issuer labels Dec 23, 2023
@Felipefpl
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Ok then, thanks for the explanation.

@Pyrdacor
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There are some articles and video online where they tackle the issue. But mostly it is about updating their drivers. Sometimes they use some manual driver updates, maybe even 3rd party. But I won't recommend this here. It is just another possibility maybe.

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bug Something isn't working pending reproduction Needs further input/testing/reproduction by the issuer unsupported The issue is caused by unsupported hardware or operating system configuration
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