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rai fails with "Error: unable to perform auth0 query" #30

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cwpearson opened this issue Jun 26, 2019 · 3 comments
Open

rai fails with "Error: unable to perform auth0 query" #30

cwpearson opened this issue Jun 26, 2019 · 3 comments

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@cwpearson
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At PUMPS 2019, we had one student on Windows Subsystem for Linux using the linux client who had the following error:

✱ Checking your authentication credentials.
Error: unable to perform auth0 query for auth0|5d10fdc3b19e160da84b31ce:
Post https://raiproject.auth0.com/oauth/token: EOF
unable to perform auth0 query for auth0|5d10fdc3b19e160da84b31ce: Post
https://raiproject.auth0.com/oauth/token: EOF
2019/06/25 16:12:41 error: unable to perform auth0 query for
auth0|5d10fdc3b19e160da84b31ce: Post
https://raiproject.auth0.com/oauth/token: EOF

We believe this is caused by a problem with the system's SSL configuration. For example, the student was unable to wget https://www.google.com.

@cwpearson
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The student reported that he was able to configure his WSL environment to work with SSL, but the problem remains.

@abduld
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abduld commented Jun 26, 2019

why not use the windows client?

@cwpearson
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The windows client currently doesn't work. Some error about an unsupported platform or binary, I can't quite recall.

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