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Cannot save: "There was an error" #965

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Diaoul opened this issue Dec 25, 2012 · 16 comments
Closed

Cannot save: "There was an error" #965

Diaoul opened this issue Dec 25, 2012 · 16 comments

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@Diaoul
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Diaoul commented Dec 25, 2012

I cannot save my Headphones configuration. Using latest c61eb10
"There was an error" message is displayed, configuration isn't saved. Nothing shows up in logs

@Diaoul
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Diaoul commented Dec 25, 2012

I just tried to remove everything in the datadir so it's "fresh" but still the same error.

@ghost
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ghost commented Dec 25, 2012

OS? If *nix: chmod

@Diaoul
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Diaoul commented Dec 25, 2012

OS is Synology NAS. Permissions are correct in datadir. I had no issue to save settings prior to update to latest (using version from 20121126)
It's like headphones try to saves to some place it has no right to write in.

@ghost
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ghost commented Dec 25, 2012

"datadir" - Which datadir? You need right permissions on install folder for the ini file

@Busata
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Busata commented Dec 25, 2012

Try to check "Use nzbX" in the search provider settings, should solve the saving errors if your config file has the correct permissions etc.

@rembo10
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rembo10 commented Dec 26, 2012

Yeah sorry about this. Fixed in master now
On Dec 26, 2012 5:47 AM, "Dries" notifications@github.com wrote:

Try to check "Use nzbX" in the search provider settings, should solve the
saving errors if your config file etc is fixed.


Reply to this email directly or view it on GitHubhttps://github.com//issues/965#issuecomment-11678542.

@tterpelle
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I've done a clean install of the latest version in master (263272c) and this problem still occurs:

  • go to Configuration, click "Save Changes" always results in "There was an error" in a red pop up in the right bottom corner that will disappear after a few seconds. In the logs I can only see the message below when I try to save.

01-Feb-2013 11:49:45 - DEBUG :: CP Server Thread-8 : Using the following server values:
MBHost: musicbrainz.org ; MBPort: 80 ; Sleep Interval: 1

  • click on "Check for new version" will show a popup that it's working but eventually leads to a red pop up saying "Error checking for update". In the logs I can see that the version check succeeded and that there were no updates found.

@guysmiley
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Running WHS 2011, latest version in master (8bd1bfc) and getting this problem. I have changed permissions on all objects. Any needed information let me know.

@benzo8
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benzo8 commented Nov 12, 2013

Same problem. Ubuntu Server 13.10, headphones pulled from git, permissions are correct, run both as a service and via Python, the result is the same. The config file is touched on service start, but any attempt to save a setting results in the unhelpful and uninformative "There was an error". The log shows nothing, running the server with "-v" shows nothing.

@guysmiley
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Out of curiosity, are you trying to access via Apache on a reverse proxy? My issue was that I had a reverse proxy set up and I couldn't save any settings external to the network but internally was fine. There's a setting in config.ini called http_proxy = 0 that needs to be changed to http_proxy = 1 for it to work if this is the case.

@benzo8
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benzo8 commented Nov 13, 2013

No... Accessing directly over a local network, using both the server IP address and the NAT-defined server name from the local DHCP server. No proxies or reverse proxies whatsoever...

@benzo8
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benzo8 commented Nov 24, 2013

Well, I've basically given up on headphones, which is a shame as I paid the VIP fee and it worked great under Windows. There seems to be no interest in trying to fix this issue and being unable to save settings basically makes the software useless to me. If only "There was an error" was slightly more informative, I might stand a chance at fixing this but right now it's just flailing around in the dark.

@rembo10
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rembo10 commented Nov 24, 2013

I use it only on linux. My guess is a permissions issue. Have you tried
running it not as a service (might be a problem with the init file)

Like, just run it with "python Headphones.py" from a terminal and see what
happens. You might want to try it with a fresh install, just so there arent
any lingering permission issues
On Nov 24, 2013 10:25 PM, "benzo8" notifications@github.com wrote:

Well, I've basically given up on headphones, which is a shame as I paid
the VIP fee and it worked great under Windows. There seems to be no
interest in trying to fix this issue and being unable to save settings
basically makes the software useless to me. If only "There was an error" as
slightly more informative, I might stand a chance at fixing this but right
now it's just flailing around in the dark.


Reply to this email directly or view it on GitHubhttps://github.com//issues/965#issuecomment-29159688
.

@benzo8
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benzo8 commented Nov 24, 2013

I have done all of these things, with no success, including two fresh installs (as I initially installed under /home, I tried again under /opt and then removed headphones entirely in frustration before trying again today.) I have run it both as a daemon and directly, both as myself and as root. I have changed the permissions on everything to 777. Each time I get the same little "There has been an error" message with no indication as to what that error might possibly be.

rembo10 notifications@github.com wrote:

I use it only on linux. My guess is a permissions issue. Have you tried
running it not as a service (might be a problem with the init file)

Like, just run it with "python Headphones.py" from a terminal and see
what
happens. You might want to try it with a fresh install, just so there
arent
any lingering permission issues
On Nov 24, 2013 10:25 PM, "benzo8" notifications@github.com wrote:

Well, I've basically given up on headphones, which is a shame as I
paid
the VIP fee and it worked great under Windows. There seems to be no
interest in trying to fix this issue and being unable to save
settings
basically makes the software useless to me. If only "There was an
error" as
slightly more informative, I might stand a chance at fixing this but
right
now it's just flailing around in the dark.


Reply to this email directly or view it on
GitHubhttps://github.com//issues/965#issuecomment-29159688
.


Reply to this email directly or view it on GitHub:
#965 (comment)

Sent from my Android phone with K-9 Mail. Please excuse my brevity.

@oliroe
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oliroe commented Jan 12, 2014

I'm getting this error message using both master and develop. Nothing in the log file to help identify the issue. Really frustrating

@piejanssens
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If it pops up again, open a new issue with logs please.

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8 participants