(Tesvor X500) Tuya vacuumer is not updating the status, even tho the controls are still working

[JAKAMI99]

The problem

(Tesvor X500) Tuya vacuumer "mode" is stuck at "cleaning", even tho the controls are still working

Environment

• Localtuya version: 4.1.0
• Home Assistant Core version: 2022.9.4
• Are you using the Home Assistant Tuya Cloud component ?
• Are you using the Tuya App in parallel ?

Steps to reproduce

1. Connect the X500 over the interface, and configure it
2. Start or end the cleaning
3. Mode status doesn't change

Configuration configuration.yaml or config_flow

DP dump

{
"home_assistant": {
"installation_type": "Home Assistant OS",
"version": "2022.9.4",
"dev": false,
"hassio": true,
"virtualenv": false,
"python_version": "3.10.5",
"docker": true,
"arch": "x86_64",
"timezone": "Europe/Berlin",
"os_name": "Linux",
"os_version": "5.15.67",
"supervisor": "2022.08.6",
"host_os": "Home Assistant OS 9.0",
"docker_version": "20.10.17",
"chassis": "vm",
"run_as_root": true
},
"custom_components": {
"nodered": {
"version": "1.0.9",
"requirements": []
},
"localtuya": {
"version": "4.1.0",
"requirements": []
},
"auto_backup": {
"version": "1.3.0",
"requirements": []
},
"zha_toolkit": {
"version": "v0.8.13",
"requirements": []
},
"hacs": {
"version": "1.26.2",
"requirements": [
"aiogithubapi>=22.2.4"
]
},
"spotcast": {
"version": "v3.6.29",
"requirements": [
"spotify_token==1.0.0"
]
},
"alexa_media": {
"version": "4.1.0",
"requirements": [
"alexapy==1.26.1",
"packaging>=20.3",
"wrapt>=1.12.1"
]
},
"alarmo": {
"version": "v1.9.5",
"requirements": []
}
},
"integration_manifest": {
"domain": "localtuya",
"name": "LocalTuya integration",
"version": "4.1.0",
"documentation": "https://github.com/rospogrigio/localtuya/",
"dependencies": [],
"codeowners": [
"@rospogrigio",
"@postlund"
],
"issue_tracker": "https://github.com/rospogrigio/localtuya/issues",
"requirements": [],
"config_flow": true,
"iot_class": "local_push",
"is_built_in": false
},
"data": {
"device_config": {
"friendly_name": "Oscar",
"host": "10.0.0.34",
"local_key": "xxxxxxxxxxxxxxxx",
"protocol_version": "3.3",
"scan_interval": 15,
"entities": [
{
"friendly_name": "Oscar",
"idle_status_value": "standby,sleep",
"powergo_dp": 1,
"docked_status_value": "charging,chargecompleted",
"returning_status_value": "docking",
"battery_dp": 130,
"mode_dp": 3,
"modes": "smart,wall_follow,spiral,single",
"return_mode": "chargego",
"fan_speed_dp": 14,
"fan_speeds": "low,normal,high",
"clean_time_dp": 17,
"clean_area_dp": 16,
"paused_state": "paused",
"stop_status": "standby",
"id": 1,
"platform": "vacuum"
}
],
"reset_dpids": "1",
"model": "Tesvor X500",
"device_id": "xxxxxxxxxxxxxxxxxxxxxxxxxxx",
"dps_strings": [
"1 (value: True)",
"2 (value: True)",
"3 (value: smart)",
"4 (value: forward)",
"5 (value: 1)",
"14 (value: strong)",
"15 (value: 02001400021)",
"16 (value: 101)",
"17 (value: 7)",
"18 (value: 0)",
"29 (value: dutch)",
"101 (value: low_step)",
"102 (value: True)",
"130 (value: 47)"
],
"product_key": "eqyrkx39otooi2xr"
},
"device_cloud_info": {
"active_time": 1663274427,
"biz_type": 18,
"category": "sd",
"create_time": 1662665828,
"icon": "smart/icon/bay1615859977172Uire/81ae10e415b8ec949a271a5e98ce46e5.jpg",
"id": "xxxxxxxxxxxxxxxxxxxxx",
"ip": "xxxxxxxxxxx",
"lat": "xxxxxx",
"local_key": "xxxxxxxxxxxxxxx",
"lon": "xxxxxx",
"model": "X500",
"name": "Oscar",
"online": true,
"owner_id": "xxxxxxxxx",
"product_id": "eqyrkx39otooi2xr",
"product_name": "Tesvor X500",
"status": [
{
"code": "power",
"value": false
},
{
"code": "power_go",
"value": false
},
{
"code": "mode",
"value": "standby"
},
{
"code": "direction_control",
"value": "forward"
},
{
"code": "suction",
"value": "strong"
},
{
"code": "clean_record",
"value": "02001400021"
},
{
"code": "clean_area",
"value": 101
},
{
"code": "clean_time",
"value": 8
},
{
"code": "fault",
"value": 0
},
{
"code": "language",
"value": "dutch"
},
{
"code": "voice_switch",
"value": true
}
],
"sub": false,
"time_zone": "+02:00",
"uid": "xxxxxxxxxxxxxxxxxxxxx",
"update_time": 1663274427,
"uuid": "xxxxxxxxxxxxxxx"
}
}
}

Provide Home Assistant taceback/logs

No Errors in the logs

Additional information

Also, the logbook is saying "vacuum changed to cleaning" and "vacuum changed to not available"

Device paramater

{
  "result": {
    "category": "sd",
    "functions": [
      {
        "code": "power",
        "lang_config": {
          "false": "OFF",
          "true": "ON"
        },
        "name": "Switch",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "power_go",
        "lang_config": {
          "false": "Pause Cleaning",
          "true": "Start Cleaning"
        },
        "name": "Cleaning Switch",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "mode",
        "lang_config": {
          "chargego": "Recharge",
          "mop": "Mopping Mode",
          "smart": "Smart",
          "spiral": "Spiral Clean",
          "standby": "Standby",
          "wall_follow": "Wall Follow"
        },
        "name": "Working Mode",
        "type": "Enum",
        "values": "{\"range\":[\"standby\",\"smart\",\"wall_follow\",\"mop\",\"spiral\",\"chargego\"]}"
      },
      {
        "code": "direction_control",
        "lang_config": {
          "backward": "Backward",
          "forward": "Forward",
          "stop": "Stop",
          "turn_left": "Turn Left",
          "turn_right": "Turn Right"
        },
        "name": "Direction",
        "type": "Enum",
        "values": "{\"range\":[\"forward\",\"backward\",\"turn_left\",\"turn_right\",\"stop\"]}"
      },
      {
        "code": "suction",
        "lang_config": {
          "normal": "Normal",
          "strong": "Strong"
        },
        "name": "Suction Level",
        "type": "Enum",
        "values": "{\"range\":[\"strong\",\"normal\"]}"
      },
      {
        "code": "language",
        "lang_config": {
          "german": "German"
        },
        "name": "Language",
        "type": "Enum",
        "values": "{\"range\":[\"german\"]}"
      },
      {
        "code": "voice_switch",
        "lang_config": {
          "false": "OFF",
          "true": "ON"
        },
        "name": "Voice Switch",
        "type": "Boolean",
        "values": "{}"
      }
    ],
    "status": [
      {
        "code": "power",
        "lang_config": {
          "false": "OFF",
          "true": "ON"
        },
        "name": "Switch",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "power_go",
        "lang_config": {
          "false": "Pause Cleaning",
          "true": "Start Cleaning"
        },
        "name": "Cleaning Switch",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "mode",
        "lang_config": {
          "chargego": "Recharge",
          "mop": "Mopping Mode",
          "smart": "Smart",
          "spiral": "Spiral Clean",
          "standby": "Standby",
          "wall_follow": "Wall Follow"
        },
        "name": "Working Mode",
        "type": "Enum",
        "values": "{\"range\":[\"standby\",\"smart\",\"wall_follow\",\"mop\",\"spiral\",\"chargego\"]}"
      },
      {
        "code": "direction_control",
        "lang_config": {
          "backward": "Backward",
          "forward": "Forward",
          "stop": "Stop",
          "turn_left": "Turn Left",
          "turn_right": "Turn Right"
        },
        "name": "Direction",
        "type": "Enum",
        "values": "{\"range\":[\"forward\",\"backward\",\"turn_left\",\"turn_right\",\"stop\"]}"
      },
      {
        "code": "suction",
        "lang_config": {
          "normal": "Normal",
          "strong": "Strong"
        },
        "name": "Suction Level",
        "type": "Enum",
        "values": "{\"range\":[\"strong\",\"normal\"]}"
      },
      {
        "code": "clean_record",
        "lang_config": {
          "unit": "Cleaning Record"
        },
        "name": "Cleaning Record",
        "type": "String",
        "values": "{\"maxlen\":255}"
      },
      {
        "code": "clean_area",
        "lang_config": {
          "unit": "㎡"
        },
        "name": "Cleaning Area",
        "type": "Integer",
        "values": "{\"unit\":\"㎡\",\"min\":0,\"max\":9999,\"scale\":1,\"step\":1}"
      },
      {
        "code": "clean_time",
        "lang_config": {
          "unit": "min"
        },
        "name": "Cleaning Time",
        "type": "Integer",
        "values": "{\"unit\":\"分\",\"min\":0,\"max\":9999,\"scale\":0,\"step\":1}"
      },
      {
        "code": "fault",
        "lang_config": {
          "0": "Normal",
          "1": "Side Cleaning Fault",
          "2": "Middle Cleaning Fault",
          "3": "Left Wheel Fault",
          "4": "Right Wheel Fault",
          "5": "Litter Box Fault",
          "6": "Ground Check Fault",
          "7": "Collision",
          "8": "Other Faults"
        },
        "name": "Fault Alarm",
        "type": "Bitmap",
        "values": "{\"label\":[\"0\",\"1\",\"2\",\"3\",\"4\",\"5\",\"6\",\"7\",\"8\"]}"
      },
      {
        "code": "language",
        "lang_config": {
          "german": "German"
        },
        "name": "Language",
        "type": "Enum",
        "values": "{\"range\":[\"german\"]}"
      },
      {
        "code": "voice_switch",
        "lang_config": {
          "false": "OFF",
          "true": "ON"
        },
        "name": "Voice Switch",
        "type": "Boolean",
        "values": "{}"
      }
    ]
  },
  "success": true,
  "t": 1663296027150,
  "tid": "ec02ef14356811edb7bc16d5dde8e980"

[JAKAMI99]

Update:

In the last hour, I still tried to get it working.
I added all entries from "mode" from the Tuya API GUI from the "specifications and properties" which are { "code": "mode", "desc": "{\"range\":[\"standby\",\"smart\",\"wall_follow\",\"mop\",\"spiral\",\"chargego\"]}",
Sadly, still no luck. Everything works, even the battery level and the suction-control/fanspeed, except the reading of the current status. Tried to find the part, where the code checks for the status

[rospogrigio]

Can you check whether PR #1022 fixes this issue?
Or maybe @sibowler, can you try to provide support? Thank you

[sibowler]

@JAKAMI99 - was this working prior to 4.1.0? If so, can you try the PR #1022 as this should make the changes introduced in 4.1.0 passive unless turned on specifically.

Given your update, have you tried putting a value for the "Scan Interval". This setting will cause localtuya to send a status update request every X seconds, which can fix some status updating issues.

[JAKAMI99]

Sorry for my late answer:

@rospogrigio Couldn't find the steps to take, to check if this fixes it.

@sibowler I tried settings the "Scan Interval" to several values, still after hours no correct state.

[bkbartk]

I think I have the same issue,
My mode always is either cleaning or error(because it runs over my sons toys)
but never idle/docking, whatever.
this has been so since I configured everything so it hasn't worked. But today I finally had time to match my config with the actual statuses and all is set ok.

[Jezza34000]

Hi,
Same issue for me with a Neatsvor X600 PRO
My status is stuck in "Cleaning"

[bkbartk]

@Jezza34000
this is when you select the wrong ID,
for the ID, search for code status

 {
        "code": "status",
        "dp_id": 5,
        "type": "Enum",
        "values": "{\"range\":[\"standby\",\"spot_clean\",\"smart_clean\",\"goto_charge\",\"wall_clean\",\"sleep\",\"charging\",\"charge_done\",\"paused\",\"cleaning\",\"mop_clean\"]}"
      },

in my case 5, but I have a different vacuum
#1355
the status cannot be changed afterwards, so you need to remove the device and add it again.
or go to the hidden /config/.storage/something file and edit it there.

[Jezza34000]

@bkbartk
Thank you for your help 👍 now it works perfectly !

[kaybee98]

Hi @JAKAMI99 , I came across your thread as I was looking for a way to revitalize my robot vacuum, which is a rebrand of the TESVOR X500 (specifically IKHOS Netbot S15) , and for which the Weback service has almost completely stopped working (syncs fine, shows state and battery, but none of the commands work). So may I ask, how did you upgrade your model to Tuya? Or was it already like that when you purchased it?

Thank you very much in advance! I was going to experiment with the Home Assistant plugins, but I suppose if I could get the bot to Tuya I could prevent myself some headaches and use it with the proper apps :P

[Dranoeleo]

Hi @JAKAMI99 , I came across your thread as I was looking for a way to revitalize my robot vacuum, which is a rebrand of the TESVOR X500 (specifically IKHOS Netbot S15) , and for which the Weback service has almost completely stopped working (syncs fine, shows state and battery, but none of the commands work). So may I ask, how did you upgrade your model to Tuya? Or was it already like that when you purchased it?

Thank you very much in advance! I was going to experiment with the Home Assistant plugins, but I suppose if I could get the bot to Tuya I could prevent myself some headaches and use it with the proper apps :P

Hi,
i havent found something for your device but it looks like they provide a manual update for older devices. Maybe you can ask the Support quoting for this page https://www.tesvor.com/de/blog/post/wie-upgrade-ich-meine-tesvor-s6-s6-turbo-app-von-weback-auf-die-neue-tesvor-app for providing you the update version for your model.
Unfortunately the page is not even avialable in english, so you need to use a translator