[BUG-5139] Windows & Macs - Certain rigged mesh stretches to 0,0,0 (only workaround disabling Hardware Skinning)

[sl-service-account]

Steps to Reproduce

Attending the TPV Meeting February 14, 2014, I noticed Trinity's boots stretch to 0,0,0, (see snapshot). Bought the demo and confirmed behaviour is coming from the zipper on the boots.

Actual Behavior

Mid-high viewer settings
Atmospheric Shaders - enabled
Advanced Lighting Model - enabled
Hardware Skinning - enabled = stretch

Zipper in the demo boots (rigged mesh) (see snapshot and where to buy demo) stretches to 0,0,0,

Disabling Hardware Skinning only workaround to removing the stretch to 0,0,0

Disable HS only

Expected Behavior

Would like to not have to disable Hardware Skinning.

Other information

A&Y Deuz Boots Metallic Black - [DEMO] rigged mesh
http://maps.secondlife.com/secondlife/Zora/211/65/22

Knee Angle 50 (default)

Initially seen on Firestorm internal version with Fitted Mesh and HTTP
Firestorm 4.5.2 (40342) Feb 14 2014 04:47:58 (Firestorm-Betax64) with OpenSimulator support

Attachments

• FS 000 Truth Hair SL V3.PNG 2014-03-11 03:37:14
• FS HTTP FM Deuz boots zipper ALM AS HS on.png 2014-02-14 16:58:40
• FS HTTP FM Trinity Boots February 14, 2014.png 2014-02-14 16:58:40
• Marri - V1 Hoody.png 2014-05-09 06:23:17
• marri wolf costume.png 2014-05-09 06:23:40
• Nat - wolfcostume.png 2014-05-09 06:23:55

Links

Related

• [BUG-5156] Dresses purporting to be Fitted Mesh stretch to 0,0,0 #13283
• [BUG-6065] stretched body  #13956
• [BUG-6135] my body is distorted and runs a long way out. Other people are distorted also.  #14022
• [BUG-6222] Everyone is avatar is glitched #14104
• [BUG-7260] some avatars are stretched #14993
• [BUG-11110] Running extremly slow and my clothes don't fit right. #1357

Duplicates

• [BUG-5782] Rigged mesh can render with spikes with Radeon graphics card #13701
• [BUG-8036] My character appears squished. #15682
• [BUG-8652] my body is stretched out #16244
• [BUG-8958] i cant see my leg and almost everything is pink #16517
• [BUG-10142] I'm BRAND NEW to SL ... having problems with avi #506
• [BUG-10619] my avatar is glitching and the lower part of my body is like streched across the room #927

Original Jira Fields

Field	Value
Issue	BUG-5139
Summary	Windows & Macs - Certain rigged mesh stretches to 0,0,0 (only workaround disabling Hardware Skinning)
Type	Bug
Priority	Unset
Status	Accepted
Resolution	Accepted
Reporter	Willow Wilder (willow.wilder)
Created at	2014-02-14T21:58:40Z
Updated at	2016-01-03T15:00:24Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-02-14T16:25:07.630-0600',
  "Is there anything you'd like to add?": 'A&Y Deuz Boots Metallic Black - [DEMO] rigged mesh\r\nhttp://maps.secondlife.com/secondlife/Zora/211/65/22\r\n\r\nKnee Angle 50 (default)\r\n\r\nInitially seen on Firestorm internal version with Fitted Mesh and HTTP \r\nFirestorm 4.5.2 (40342) Feb 14 2014 04:47:58 (Firestorm-Betax64) with OpenSimulator support\r\n',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Mid-high viewer settings\r\nAtmospheric Shaders - enabled\r\nAdvanced Lighting Model - enabled\r\nHardware Skinning - enabled = stretch\r\n\r\nZipper in the demo boots (rigged mesh) (see snapshot and where to buy demo) stretches to 0,0,0,\r\n\r\nDisabling Hardware Skinning only workaround to removing the stretch to 0,0,0\r\n\r\nDisable HS only ',
  'What were you doing when it happened?': "Attending the TPV Meeting February 14, 2014, I noticed Trinity's boots stretch to 0,0,0, (see snapshot). Bought the demo and confirmed behaviour is coming from the zipper on the boots. ",
  'What were you expecting to happen instead?': 'Would like to not have to disable Hardware Skinning. ',
}

[sl-service-account]

Whirly Fizzle commented at 2014-02-14T22:25:08Z

Doesnt reproduce on my system.
Possibly AMD/ATI only?

Second Life 3.7.1 (286557) Feb 11 2014 21:01:25 (Second Life Release)
Release Notes

You are at 68.3, 87.7, 21.4 in Testylvania Sandbox located at sim7551.agni.lindenlab.com (216.82.35.44:13001)
SLURL: http://maps.secondlife.com/secondlife/Testylvania%20Sandbox/68/88/21
(global coordinates 332,612.0, 306,264.0, 21.4)
Second Life Server 14.02.03.286121
Release Notes

CPU: Intel(R) Core(TM)2 Quad CPU    Q8300  @ 2.50GHz (2493.75 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista 32-bit Service Pack 2 (Build 6002)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GT 230/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.3221
OpenGL Version: 3.3.0

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD Ex 4.44.12
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 4.5.0009.17865

Built with MSVC version 1600
Packets Lost: 0/4,386 (0.0%)

[sl-service-account]

Marybeth Oceanlane commented at 2014-02-15T18:15:13Z

It doesnt reproduce on my system with latest ATI/AMD drivers

Firestorm 4.5.2 (40342) Feb 14 2014 04:47:58 (Firestorm-Betax64) with OpenSimulator support
Release Notes

You are at 244.8, 35.2, 931.6 in Phoenix Firestorm Support located at sim10575.agni.lindenlab.com (216.82.52.81:13011)
SLURL: http://maps.secondlife.com/secondlife/Phoenix%20Firestorm%20Support/245/35/932
(global coordinates 167,669.0, 284,963.0, 931.6)
Second Life Server 14.02.03.286121
Error fetching server release notes URL.

CPU: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (3192.21 MHz)
Memory: 3960 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 6670

Windows Graphics Driver Version: 8.17.0010.1247
OpenGL Version: 4.2.12618 Compatibility Profile Context 13.251.0.0

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.24.0 OpenSSL/1.0.1e zlib/1.2.6 c-ares/1.10.0
J2C Decoder Version: KDU v7.3.2
Audio Driver Version: FMOD Ex 4.44.26
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 4.5.0009.17865

Settings mode: Firestorm
Viewer Skin: Vintage (Classic)
Font Used: Deja Vu (96)
Draw distance: 96
Bandwidth: 1500
LOD factor: 2
Render quality: Medium-High (4/7)
Texture memory: 512 MB (1)
Built with MSVC version 1600
Packets Lost: 3/15,521 (0.0%)

[sl-service-account]

Willow Wilder commented at 2014-02-15T18:59:57Z

Thanks Whirly and MaryBeth - I updated to Catalyst 13.12 and still need to disable Hardware Skinning to get rid of the stretch to 0,0,0 on the zipper on both FS and V3 :-(

CPU: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (3411.18 MHz)
Memory: 8173 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 6700 Series

Windows Graphics Driver Version: 8.17.0010.1247
OpenGL Version: 4.2.12618 Compatibility Profile Context 13.251.0.0

[sl-service-account]

Willow Wilder commented at 2014-03-11T07:35:33Z

I was beginning to think it was just the zipper pull on these boots, but I found another example today.

Buy the demo version of
TRUTH HAIR Marleen (Mesh Hair) - DEMO
https://marketplace.secondlife.com/p/TRUTH-HAIR-Marleen-Mesh-Hair-DEMO/5410325

Same as first example. ALM disabled, only disabling Hardware Skinning removes the 0,0,0 stretch.
Using Nicky's test build Firestorm 4.6.2 (40511) Mar 10 2014 23:20:53 (Firestorm-test) with OpenSimulator support
Repros on V3 Second Life 3.7.3 (287491) Mar 4 2014 05:01:31 (Second Life Release)

Same system info, except using Catalyst 13.9 at the moment.

Also repros on Mac and ATI. See http://jira.phoenixviewer.com/browse/FIRE-13071

Also, Marybeth Oceanlane (above) can now repro this.

[sl-service-account]

Loki Eliot commented at 2014-05-03T16:02:41Z

Im getting so many people now complaining about this issue, i have to remove all my old clothes from marketplace.

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Loki Eliot commented at 2014-05-09T10:23:17Z, updated at 2014-05-09T10:30:14Z

The old hooded tops i created about 3 years ago when mesh first arrived. As far as i can tell this bug only effects my old content. Either the mesh importer has improved, or my mesh skills have. Only effects AMD users from what i can gather.

[sl-service-account]

Willow Wilder commented at 2014-05-21T20:47:55Z

Updated to add:
Using Second Life 3.7.7 (289461) Apr 22 2014 13:01:33 (Second Life Release)
and Catalyst Driver Version 14.4 resolves this issue for me. Wearing the same non-rigged mesh items initially reported on there is no stretch to region coordinates 0,0,0.

Added bonus is the line flickering seems to have been fixed as well.

CPU: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (3411.21 MHz)
Memory: 8173 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 6700 Series

Windows Graphics Driver Version: 8.17.0010.1280
OpenGL Version: 4.2.12874 Compatibility Profile Context 14.100.0.0

Unfortunately, this won't help Mac users with ATI, nor Windows users with older GPUs or OEMs.