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dGPU cannot turn off while using eco mode. #878

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123dqwkhjk opened this issue Jul 24, 2023 · 6 comments
Closed

dGPU cannot turn off while using eco mode. #878

123dqwkhjk opened this issue Jul 24, 2023 · 6 comments
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question Further information is requested

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@123dqwkhjk
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Describe the bug
dGPU cannot turn off while using eco mode.

Clear scenario to Reproduce
Steps to reproduce the behavior:

  1. Go to 'ghelper'
  2. Click on 'Eco'
  3. after restart the dGPU, dGPU will turn off for a short while, then it would enable again.

Expected behavior
dGPU should turn off.

App Logs
Please include and attach log.txt from %AppData%\GHelper

Desktop (please complete the following information):

  • OS: Windows 11 22621.1992
  • Laptop model: ROG Zephyrus G15 GA503RM

log.txt
Screenshot 2023-07-25 035519

@seerge
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seerge commented Jul 24, 2023

@123dqwkhjk hello, I see that your BIOS constantly responds with a failure on all attemps to set ECO on

2023/7/25 上午 03:43:56: GPUEco = 1 : 0
2023/7/25 上午 03:43:58: Trying to restart dGPU
2023/7/25 上午 03:43:58: $device = Get-PnpDevice | Where-Object { $_.FriendlyName -imatch 'NVIDIA' -and $_.Class -eq 'Display' }; Disable-PnpDevice $device.InstanceId -Confirm:$false; Start-Sleep -Seconds 3; Enable-PnpDevice $device.InstanceId -Confirm:$false

App offers you to restart GPU in device manager, does that help? Does eco work after restarting?
If not there is nothing more app can do on this stage.

Try to do a clean re-install of NVidia drivers, by using DDU or try to do a hardware reset https://github.com/seerge/g-helper#how-do-i-do-a-hardware-reset-on-a-laptop at least.

How does Armoury behave in this situation? Does GPU gets disabled via Armoury all the time ?

@seerge seerge added the question Further information is requested label Jul 24, 2023
@123dqwkhjk
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After the gpu restart, eco will only work for a short while.
Armoury crate cannot work correctly either.
I will try to remove nvidia driver and reinstall it.

@seerge
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seerge commented Jul 24, 2023

@123dqwkhjk well, then it's clearly a problem with a system (most probably with BIOS).

As command to disable / enable GPU is simple (you can run it by yourself in powershell as admin too)

Values: 0 - Enable, 1 - Disable.

(Get-WmiObject -Namespace Root/WMI -Class AsusAtkWmi_WMNB).DEVS(0x00090020, Value)

So i can't do much here :)

On a side not G15 2022 has notoriously bugged bios (based from lots of feedback here). Do you have latest? Mb try to rollback to a bit older version?

@123dqwkhjk
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I don't have the older version bios. And most time eco mode will work fine.Thanks for you help.

@seerge
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seerge commented Jul 25, 2023

@123dqwkhjk i think you can get 311 on ASUS support page
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/BIOS/108657/ASUS_GA503RM_311_BIOS_Update.exe?model=ROG%20Zephyrus%20G15%202022%20GA503

But I leave it up to you, good luck :)

I'm closing this, as there is nothing app can do to fix that anyway :)

@seerge seerge closed this as not planned Won't fix, can't repro, duplicate, stale Jul 25, 2023
@123dqwkhjk
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@seerge Hello, I apologize for the fact that ga503rm 315 version bios is not working sometimes.

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