Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Sensor unavailable #40

Open
Luc-Colson-Ordina opened this issue Mar 23, 2023 · 3 comments
Open

Sensor unavailable #40

Luc-Colson-Ordina opened this issue Mar 23, 2023 · 3 comments

Comments

@Luc-Colson-Ordina
Copy link

It seems VW made an update a couple of weeks ago since then I can't get the sensor working, it always states unavailable:
image

(I have a VW Id.4)

checks I did:

  • Enterd the VIN in uppercase
  • Username & pass works in the app/the info in the app is up-to-date
  • Removed the entire integration/reinstalled it
  • logged in on the VW site and accepted the new terms & conditions

Anybody any idea's what I could try to fix this?

Thanks in advance!

@BMWfan
Copy link

BMWfan commented Jun 22, 2023

I have the same issue, seems no one is checking it or working on it.

The following log entry arrives after rebooting homeassistant:
2023-06-22 17:55:07.438 ERROR (MainThread) [custom_components.vwid.sensor] Error retrieving data NoneType: None

@Luc-Colson-Ordina
Copy link
Author

@BMWfan I'm now using https://github.com/mitch-dc/volkswagen_we_connect_id works great!

@skagmo
Copy link
Owner

skagmo commented Jun 23, 2023

Sorry for not following up this issue. As this is a component I maintain primarily for my own use, I'm not troubleshooting issues that appear specific to some setups. (The component still works stable on my setup.) It might be that your VW accounts requires a newer version of the API or similar. If I come across this issue myself I will fix it, or if someone posts some log entries or findings that I can use for troubleshooting I might have a look at it. For now I can only suggest using a different component of you are seeing this issue.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants