Unable to load redirects - Umbraco v8.18.3

[kudecha]

Hi,

I am working with Umbraco v8.18.3 using Visual Studio 2022.
I have also installed Skybrud.Umbraco.Redirects v2.1.4 with it using nuget within VS 2022.
Everything works fine on localhost on my dev machine.

However, it does not work when publishing to IIS 10 on production server.
I can login to umbraco site and am able to view the dashboard without any issues on production server.
But, it does not load Redirect URLs which are already stored (or won't add new).
The errors I see are;

Request error: The URL returned a 404 (not found):
/umbraco/backoffice/Skybrud/Redirects/GetRootNodes
/umbraco/backoffice/Skybrud/Redirects/GetRedirects

Please Note:
Web.config has
<remove name="RedirectsModule" /> <add name="RedirectsModule" type="Skybrud.Umbraco.Redirects.Routing.RedirectsModule, Skybrud.Umbraco.Redirects" />
SQL Database has table SkybrudRedirects and umbracoKeyValue table contains an entry with value 2.1.1.

On, removing the umbracoKeyValue + deleting database table + restarting site on production server successfully re-creates both of these items. However the issue persists as above.

I have also tried installing package using Umbraco backoffice, with no success.

Using Skybrud.Umbraco.Redirects v2.1.3 or event v2.0.7 installed using nuget - where it works on dev machine but not on production server.

Would you please suggest what could be wrong?

Thanks,
Jay

[abjerner]

Hi @kudecha,

Have you by any chance changed the URL of the backoffice for the live environment? This is not something that is currently supported by the V8 version of this package, so that could result in the errors that you've posted.

[abjerner]

Closing due to inactivity...