500 Server Error when trying to create new Category or selecting integrations #14487
Comments
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👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can. |
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That's not really an error message though, that's just code. Please check your app logs and tell us what they say when you reproduce the error. |
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I think this is what you mean? This is when I try to go to admin settings > integrations Next Facade\Ignition\Exceptions\ViewException: The /var/www/snipeit/bootstrap/cache directory must be present and writable. (View: /var/www/snipeit/resources/views/settings/slack.blade.php) in /var/www/snipeit/vendor/livewire/livewire/src/LivewireComponentsFinder.php:59 |
I know you said the directory is present and writable, but your web server doesn't think that's true. You'll want to check the group ownership and write/create permissions on that directory. |
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This is what I see when I run php upgrade.php. Current permissions on the bootstrap directory What am I missing? |
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Friendly bump |
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My guess would be the group membership or setgid is not set up correctly. Apache cannot write new files the |
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Permissions for bootstrap/cache |
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Friendly bump |
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Bump |
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Bumping again. Please advise on a fix if possible |
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Bump. Same issue |
Debug mode
Describe the bug
Getting the 500 server error when I try to create a new category or select Integrations from the admin settings. The /var/www/snipeit/bootstrap/cache directory is already present and writable.
Reproduction steps
For integrations
1.Go to Admin settings
2.Click Integrations
3.500 server errror
For Categories
...
Expected behavior
I should be able to create categories without issue as well as set up any kind of Slack integration if needed.
Screenshots
No response
Snipe-IT Version
v6.3.3 build 12903 (g0f63fa23e)
Operating System
CentOS 7
Web Server
Apache
PHP Version
8.0.30
Operating System
macOS
Browser
Chrome
Version
macOS 14.3.1 / Chrome 123.0.6312.59
Device
No response
Operating System
No response
Browser
No response
Version
No response
Error messages
Creating a new category: 500 server error public function build() { $this->manifest = $this->getClassNames() ->mapWithKeys(function ($class) { return [$class::getName() => $class]; })->toArray(); $this->write($this->manifest); return $this; } protected function write(array $manifest) { if (! is_writable(dirname($this->manifestPath))) { throw new Exception('The '.dirname($this->manifestPath).' directory must be present and writable.'); } $this->files->put($this->manifestPath, '<?php return '.var_export($manifest, true).';', true); } public function getClassNames() { if (! $this->files->exists($this->path)) { return collect(); } return collect($this->files->allFiles($this->path)) ->map(function (SplFileInfo $file) { return app()->getNamespace(). str($file->getPathname()) Integrations: 500 server error public function build() { $this->manifest = $this->getClassNames() ->mapWithKeys(function ($class) { return [$class::getName() => $class]; })->toArray(); $this->write($this->manifest); return $this; } protected function write(array $manifest) { if (! is_writable(dirname($this->manifestPath))) { throw new Exception('The '.dirname($this->manifestPath).' directory must be present and writable.'); } $this->files->put($this->manifestPath, '<?php return '.var_export($manifest, true).';', true); } public function getClassNames() { if (! $this->files->exists($this->path)) { return collect(); } return collect($this->files->allFiles($this->path)) ->map(function (SplFileInfo $file) { return app()->getNamespace(). str($file->getPathname())Additional context
Tried the solution from #13714, but the issue persisted.
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