Can't Import Asset or Users neither through GUI nor CMD

[SirajQu]

Hi everyone,

I'm trying to export .CVS files from Snipe-IT V3 to another V4
but it didn't work with me both ways through GUI and CMD
when I try to import through GUI it stuck at "Processing..."
even I tried to break the data inside the file and delete many entries but sill same
also I exported .CVS file from Snipe-IT V4 and then manually fill out the entries then try to import it in Snipe-IT V3 and same thing.

In Command Line I tried this to import Asset:
php artisan snipeit:import /path/file-name.csv

php artisan snipeit:import --verbose --item-type Asset /path/file-name.csv

And still I couldn't do that, is there any solution to get that, at least for importing users what is the command line of that?

Please see these screenshots:

[EarlRamirez]

@SirajQu based in the first screenshot I saw that you did not select Assets and chose the mapping before you perform the import. Additionally, you will need to correct your column name, can you share the header of your CSV?

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[stale]

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.