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The project is to understand the various factors that influence a customer in continuing or canceling the service. Our analysis also has helped us determine the variable that has the highest impact on churn rate so that the management can focus on those factors for improvement.
thejasmine/customer_churn_analysis
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The project is to understand the various factors that influence a customer in continuing or canceling the service. Our analysis also has helped us determine the variable that has the highest impact on churn rate so that the management can focus on those factors for improvement.