How the questionnaire links to factors
Christiaan Verwijs edited this page Feb 12, 2023
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The tables below show how the questions in our questionnaires for team members, stakeholders, and supporters link to the various factors in our model. We omitted questions that serve a technical purpose or are designed to reduce response bias. Some questions depend on the team type (Scrum (software), Scrum (non-software), and generic Agile).
The majority of the questions were developed as part of a peer-reviewed scientific study that includes 13 case studies and data from 2.000 Scrum/Agile teams. Where possible, we adapted items from existing studies. A full attribution is available here. We also published a blog post that outlines the process of how to develop a questionnaire.
IMPORTANT: Our questionnaires are licensed under Creative Commons BY-NC-ND 4.0. You can learn from them, but you're not allowed to develop derivates or use them for commercial purposes (i.e. in your own commercial tool) without permission.
| Core Factor | Question Name / Factor | Question Label | Scrum (Software) | Scrum (Non-Software) | Agile |
|---|---|---|---|---|---|
| About You | Certification | Have you received a Scrum or Agile certification from an organization like Scrum.org, Scrum Alliance, ProKanban, PMI or Agile Alliance? | X | X | X |
| About You | Role | What role best describes what you do in this team? (why we ask this) | X | X | X |
| About You | Span Of Control | How many teams are you supporting? | X | X | X |
| About You | Supporter Role | What role best describes your supporting role towards this team? | X | X | X |
| About You | Training | Have you received training on how to work with Scrum or Agile? | X | X | X |
| About You | Working From Home | How often do you work from home? | X | X | X |
| About Team | Agile Framework | Which Agile methodology most closely describes how your team works? | X | ||
| About Team | Colocation | Are the members of this team generally in the same room? | X | X | X |
| About Team | Iteration Length | How long is a typical iteration or Sprint for this team? | X | X | X |
| About Team | Location | Where is this team based? | X | X | X |
| About Team | Team Size | How many members does this team typically have, including a Scrum Master and Product Owner? | X | X | X |
| About Team | Type Of Product | Where are the people that this team works for - like users and customers - mostly based? | X | X | X |
| About Team | Experience of team with Agile | I consider this team to be very experienced with Agile. | X | ||
| About Team | Experience of team with Scrum | I consider this team to be very experienced with Scrum. | X | X | |
| About Organisation | Organisation Sector | Which sector is this organisation mostly active in? | X | X | X |
| About Organisation | Organisation Size | What is the size of this organisation? | X | X | X |
| About Organisation | Scaling Framework | When applicable, what approach does your organization primarily use to coordinate work between multiple Scrum/Agile teams? | X | X | X |
| Build What Stakeholders Need | Stakeholder Collaboration 1 | Members of this team frequently meet with users or customers of what this team creates. | X | X | X |
| Build What Stakeholders Need | Stakeholder Collaboration 2 | People from this team often invite or visit people that use what this team works on. | X | X | X |
| Build What Stakeholders Need | Stakeholder Collaboration 3 | People in this team closely collaborate with users, customers and other stakeholders. | X | X | X |
| Build What Stakeholders Need | Stakeholder Collaboration 4 | This team frequently runs experiments or workshops to discover how people (want to) use the product. | X | X | X |
| Build What Stakeholders Need | Stakeholder Collaboration 5 | Before implementing a feature fully, this team often tests simple versions with users first. | X | ||
| Build What Stakeholders Need | Stakeholder Collaboration 6 | Before implementing a new idea for the product fully, this team often tests simple versions with users first. | X | X | |
| Build What Stakeholders Need | Sprint Review Quality 1 | The Product Owner of this team uses the Sprint Review to collect feedback from stakeholders. | X | X | |
| Build What Stakeholders Need | Sprint Review Quality 2 | During Sprint Reviews, stakeholders frequently try out what this team has been working on during the Sprint. | X | X | |
| Build What Stakeholders Need | Sprint Review Quality 3 | Most Sprint Reviews result in useful changes to the Product Backlog of this team. | X | X | |
| Build What Stakeholders Need | Feedback Gathering 1 | This team collects feedback from stakeholders before the end of each iteration. | X | ||
| Build What Stakeholders Need | Feedback Gathering 2 | Before the end of each iteration, stakeholders frequently try out what this team has been working on. | X | ||
| Build What Stakeholders Need | Feedback Gathering 3 | Most iterations result in useful changes to the Product Backlog of this team. | X | ||
| Build What Stakeholders Need | Value Focus 1 | The Product Owner of this team has a clear vision for the product. | X | X | |
| Build What Stakeholders Need | Value Focus 2 | The Product Backlog of this team is ordered with a strategy in mind. | X | X | X |
| Build What Stakeholders Need | Value Focus 3 | Everyone in this team is familiar with the vision for the product. | X | X | X |
| Build What Stakeholders Need | Value Focus 4 | This team has a clear vision for the product. | X | ||
| Improve Continuously | Learning Environment 1 | In and around this team, people are given time to support learning. | X | X | X |
| Improve Continuously | Learning Environment 2 | In and around this team, people are rewarded for learning. | X | X | X |
| Improve Continuously | Learning Environment 3 | In and around this team, people are encouraged to learn new skills, techniques or practices. | X | X | X |
| Improve Continuously | Learning Environment 4 | In and around this team, people see learning as a part of their work. | X | X | X |
| Improve Continuously | Metric Usage 1 | This team often inspects metrics to identify process improvements. | X | X | X |
| Improve Continuously | Metric Usage 2 | Decisions about what this team does are often influenced by metrics. | X | X | X |
| Improve Continuously | Psychological Safety 1 | In and around this team, people give open and honest feedback to each other. | X | X | X |
| Improve Continuously | Psychological Safety 2 | In and around this team, people listen to the others' views before speaking. | X | X | X |
| Improve Continuously | Psychological Safety 3 | In and around this team, whenever people state their view, they also ask what others think. | X | X | X |
| Improve Continuously | Sprint Retrospective Quality 1 | The Sprint Retrospectives of this team generally result in at least one useful improvement. | X | X | |
| Improve Continuously | Sprint Retrospective Quality 2 | During Sprint Retrospectives, this team openly talks about improvements. | X | X | |
| Improve Continuously | Sprint Retrospective Quality 3 | This team uses Sprint Retrospectives to explore solutions for persistent challenges. | X | X | |
| Improve Continuously | Retrospective Quality 1 | The retrospectives of this team generally result in at least one useful improvement. | X | ||
| Improve Continuously | Retrospective Quality 2 | During retrospectives, this team openly talks about improvements. | X | ||
| Improve Continuously | Retrospective Quality 3 | This team uses retrospectives to explore solutions for persistent challenges. | X | ||
| Improve Continuously | Quality 1 | Members of this team have a shared understanding of what quality means to them. | X | X | X |
| Improve Continuously | Quality 2 | People in this team frequently talk about quality and how to improve it. | X | X | X |
| Improve Continuously | Quality 3 | This team is always looking for ways to improve quality. | X | X | X |
| Management Support | Support For Continuous Improvement 1 | People in a management position encourage this team to improve our processes, technologies and work methods. | X | X | X |
| Management Support | Support For Continuous Improvement 2 | People in a management position create an environment for this team to learn, experiment and improve. | X | X | X |
| Management Support | Support For Responsiveness 1 | People in a management position do what they can to help this team to release more frequently. | X | X | X |
| Management Support | Support For Responsiveness 2 | People in a management position remove obstacles that make it harder for this team to release (more) frequently. | X | X | X |
| Management Support | Support For Stakeholder Collaboration 1 | People in a management position actively support this team to work (more) closely with stakeholders. | X | X | X |
| Management Support | Support For Stakeholder Collaboration 2 | People in a management position help this team to understand why our work is important. | X | X | X |
| Management Support | Support For Team Autonomy 1 | People in a management position encourage this team to make our own choices rather than being told what to do. | X | X | X |
| Management Support | Support For Team Autonomy 2 | People in a management position actively support this team to manage how we do our work. | X | X | X |
| Team Autonomy | Cross-Functionality 1 | Most people in this team have the ability to solve the problems that come up in their work. | X | X | X |
| Team Autonomy | Cross-Functionality 2 | Everyone in this team has more than enough training and experience for the kind of work they have to do. | X | X | X |
| Team Autonomy | Relational Conflict 1 | The members of this team often experience moments of friction with each other. | X | X | X |
| Team Autonomy | Relational Conflict 2 | Different personalities in this team often clash or disagree with each other. | X | X | X |
| Team Autonomy | Relational Conflict 3 | There are often moments of tension between members of this team. | X | X | X |
| Team Autonomy | Sprint Goals 1 | This team generally has clear Sprint Goals. | X | X | |
| Team Autonomy | Sprint Goals 2 | During Sprint Planning, this team formulates a clear goal for the Sprint. | X | X | |
| Team Autonomy | Shared Goals 1 | This team generally has clear goals for each iteration. | X | ||
| Team Autonomy | Shared Goals 2 | At the start of each iteration, this team formulates a clear goal | X | ||
| Team Autonomy | Shared Learning 1 | This team frequently works with other groups or teams to solve shared problems. | X | X | X |
| Team Autonomy | Shared Learning 2 | Teams in this organization share what they learn with other teams. | X | X | X |
| Team Autonomy | Shared Learning 3 | Members from this team frequently meet with other teams to identify improvements. | X | X | X |
| Team Autonomy | Self-Management 1 | This team has control over the scheduling of teamwork. | X | X | X |
| Team Autonomy | Self-Management 2 | This team is free to choose the method(s) to use in carrying out work. | X | X | X |
| Team Autonomy | Self-Management 3 | This team is able to choose the way to go about its work. | X | X | X |
| Responsiveness | Release Automation 1 | The process this team uses to deploy software to production is mostly automated. | X | ||
| Responsiveness | Release Automation 2 | A release to production can generally be performed without manual steps. | X | ||
| Responsiveness | Refinement 1 | The Sprint Backlog of this team usually contains many small items. | X | X | |
| Responsiveness | Refinement 2 | During the Sprint, this team spends time to clarify work for the next couple of Sprints. | X | X | |
| Responsiveness | Refinement 3 | During the Sprint, this team spends time breaking down work for coming Sprints. | X | X | |
| Responsiveness | Refinement 4 | During the iteration, this team usually works on many small items. | X | ||
| Responsiveness | Refinement 5 | During the iteration, this team spends time to clarify work for the next couple of iterations. | X | ||
| Responsiveness | Refinement 6 | During the iteration, this team spends time breaking down work for coming iterations. | X | ||
| Responsiveness | Release Frequency 1 | The majority of the Sprints of this team result in software that can be deployed to production. | X | ||
| Responsiveness | Release Frequency 2 | For this team, most of the Sprints result in an increment that can be released to users. | X | X | |
| Responsiveness | Release Frequency 3 | The majority of the Sprints of this team result in an increment that can be delivered to stakeholders. | X | X | |
| Responsiveness | Release Frequency 4 | For this team, most iterations result in increments that can be released to users. | X | ||
| Responsiveness | Release Frequency 5 | The majority of iterations of this team result in increments that can be delivered to stakeholders. | X | ||
| Outcomes | Stakeholder Happiness 1 | Stakeholders are generally happy with the software this team delivers. | X | X | |
| Outcomes | Stakeholder Happiness 2 | Stakeholders are generally happy with how fast this team responds to their needs. | X | X | X |
| Outcomes | Stakeholder Happiness 3 | Our stakeholders compliment us with the value that we deliver to them. | X | X | X |
| Outcomes | Team Morale 1 | I am proud of the work that I do for this team. | X | X | X |
| Outcomes | Team Morale 2 | I am enthusiastic about the work that I do for this team. | X | X | X |
| Outcomes | Team Morale 3 | I find the work that I do for this team full of meaning and purpose. | X | X | X |
| Category | Question Name | Question Label | Scrum (Software) | Scrum (Non-Software) | Agile |
|---|---|---|---|---|---|
| Stakeholder Feedback | Quality 1 | What this team delivers is of high quality. | X | X | X |
| Stakeholder Feedback | Quality 2 | I am satisfied with the quality of what this team delivers. | X | X | X |
| Stakeholder Feedback | Quality 3 | When the team delivers a new version, it is usually free of serious bugs. | X | X | |
| Stakeholder Feedback | Quality 4 | When the team delivers a new version, it is usually free of serious issues. | X | ||
| Stakeholder Feedback | Responsiveness 1 | I frequently meet or interact with members of this team. | X | X | X |
| Stakeholder Feedback | Responsiveness 2 | I have a good sense of what this team is working on. | X | X | X |
| Stakeholder Feedback | Responsiveness 3 | When I have an idea or suggestion, members of the team are available to listen to me. | X | X | X |
| Stakeholder Feedback | Responsiveness 4 | The team frequently asks for my feedback, ideas or thoughts. | X | X | X |
| Stakeholder Feedback | Release Frequency 1 | This team frequently delivers new versions. | X | X | X |
| Stakeholder Feedback | Release Frequency 2 | I am satisfied with how often new versions are released. | X | X | X |
| Stakeholder Feedback | Release Frequency 3 | The frequency of new releases is good enough for my needs. | X | X | X |
| Stakeholder Feedback | Team Value 1 | I am satisfied with the value that this teams delivers. | X | X | X |
| Stakeholder Feedback | Team Value 2 | I am happy with the value that this team delivers every Sprint. | X | X | |
| Stakeholder Feedback | Team Value 3 | I am happy with the value that this team delivers every iteration. | X | ||
| Stakeholders Context | Stakeholder Type | What best describes your stake in what this team delivers? | X | X | X |
| Category | Question Name | Question Label | Scrum (Software) | Scrum (Non-Software) | Agile |
|---|---|---|---|---|---|
| Management Support | Management Support 1 | People in a management position generally understand why this team works with Scrum. | X | X | |
| Management Support | Management Support 2 | People in a management position help this team work with Scrum. | X | X | |
| Management Support | Management Support 3 | People in a management position generally understand why this team uses an Agile approach. | X | ||
| Management Support | Management Support 4 | People in a management position help this team work with Agile. | X | ||
| Management Support | Support For Continuous Improvement 1 | I encourage this team to improve their processes, technologies and work methods. | X | X | X |
| Management Support | Support For Continuous Improvement 2 | I create an environment for this team where they can learn, experiment and improve. | X | X | X |
| Management Support | Support For Responsiveness 1 | I do what I can to help this team to release more frequently. | X | X | X |
| Management Support | Support For Responsiveness 2 | I remove obstacles that make it hard for this team to release (more) frequently. | X | X | X |
| Management Support | Support For Stakeholder Collaboration 1 | I actively support this team to work (more) closely with stakeholders. | X | X | X |
| Management Support | Support For Stakeholder Collaboration 2 | I make sure that this team knows why their work is important. | X | X | X |
| Management Support | Support For Team Autonomy 1 | I encourage this team to make their own choices rather than being told what to do. | X | X | X |
| Management Support | Support For Team Autonomy 2 | I actively support this team to manage how they do their work. | X | X | X |
| Management Support | Benefits of Agile 1 | Agile methodologies generally allow teams to deliver more value to stakeholders compared to plan-based methodologies. | X | X | X |
| Management Support | Benefits of Agile 2 | Agile methodologies generally allow teams to adapt more quickly to changes compared to plan-based methodologies. | X | X | X |
| Management Support | Benefits of Agile 3 | Compared to plan-based methodologies, Agile methodologies allow teams to reduce the risk of building the wrong product. | X | X | X |
| Management Support | Supporting Leadership 1 | It is important for me to create a sense of community among employees. | X | X | X |
| Management Support | Supporting Leadership 2 | I spend time to form quality relationships with this team. | X | X | X |
| Management Support | Supporting Leadership 3 | I frequently interact with this team to learn where they need my support. | X | X | X |
Diagnose your team with our scientifically validated survey, inspect the results together, and improve with our evidence-based feedback.