Error when starting Home Assistant

[LeightonSolo]

I get the TFA request on my device and approve it, but I still end up with this result. Any ideas what the issue could be on my end or is this a bug?

My config.yaml is the following:

aarlo:
username: email@email.com
password: password
tfa_source: push
tfa_type: PUSH

camera:

• platform: aarlo
  ffmpeg_arguments: "-pred 1 -q:v 2"

HA ERROR:

Error: general-error=gaierror
Traceback (most recent call last):
File "/config/custom_components/aarlo/pyaarlo/backend.py", line 497, in _mqtt_main
self._event_client.connect(self._arlo.cfg.mqtt_host, port=443, keepalive=60)
File "/usr/local/lib/python3.11/site-packages/paho/mqtt/client.py", line 914, in connect
return self.reconnect()
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/paho/mqtt/client.py", line 1044, in reconnect
sock = self._create_socket_connection()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/paho/mqtt/client.py", line 3685, in _create_socket_connection
return socket.create_connection(addr, timeout=self._connect_timeout, source_address=source)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/socket.py", line 827, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/socket.py", line 962, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno -2] Name does not resolve

If error persists you might need to change config and restart

[segaura]

My best guess you are running in the mqtt server certificate setup summer update by Arlo. Get the latest component version and checkout the release notes, necessarily not skipping v18 one ...in my case setting mqtt_host solved and if you read #778 you find other struggling with the same issue.

[blackequine]

For me the problem was in the constant file of the pyaarlo package. It would appear that the MQTT_HOST name (on line 5) has changed from "mqtt-cluster.arloxcld.com" to "mqtt-cluster-z1.arloxcld.com". This new name matches the SSL certificate too. Don't forget to recompile constant.py afterwards using 'python -m compileall .' (without the quotes).

[twrecked]

It's exactly what the previous posts said. Sometime recently Arlo renamed their mqtt cluster. I don't have any devices using mqtt so it gets hard for me to track these changes.

Another thing to try might be

aarlo:
  ..your current config
  backend: sse

[alceasan]

I'm having exactly the same problem, after migrating to 0.8 version I'm not able to have it working.

I removed yaml config and setup everything in the UI, but I don't see the option here to set backend to 'sse':

[twrecked]

When you upgraded the code would have created a file called aarlo.yaml, this is where some of the config ended up. Add it into there.

version: 1
aarlo:
  backend: sse