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Discourage StackOverflow #876

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Jun 28, 2022
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16 changes: 9 additions & 7 deletions documentation/CONTACT.rst
Original file line number Diff line number Diff line change
Expand Up @@ -13,8 +13,6 @@ If you are having trouble, we are able to offer much more effective help if
you provide a `minimal reproducible example
<https://stackoverflow.com/help/minimal-reproducible-example>`__.

.. _DISCUSSIONS:

GitHub Discussions
==================

Expand All @@ -23,9 +21,7 @@ https://github.com/usnistgov/fipy/discussions
Suitable for open-ended conversations, troubleshooting, showing off…

If a discussion highlights a bug or feature request, it’s easy for us to
migrate :ref:`DISCUSSIONS` to :ref:`ISSUES`.

.. _ISSUES:
migrate `GitHub Discussions`_ to `GitHub Issues`_.

GitHub Issues
=============
Expand All @@ -41,14 +37,20 @@ https://stackoverflow.com/questions/tagged/fipy

Suitable for questions that (probably) have definitive answers ("How do
I...?"). It doesn’t work so well for back-and-forth conversations, which
are better suited to :ref:`DISCUSSIONS`.
are better suited to `GitHub Discussions`_. Further, it's
`bad at math <https://meta.stackexchange.com/questions/30559/latex-on-stack-overflow>`_
and they tend to delete answers that link to our existing
documentation, meaning that we'd need to expend considerable effort, using
an inferior tool, to duplicate things we've already written.

Seriously, use `GitHub Discussions`_.

Mailing List
============

.. attention::

The mailing list is deprecated. Please use :ref:`DISCUSSIONS`, instead.
The mailing list is deprecated. Please use `GitHub Discussions`_, instead.

You can sign up for the mailing list by sending a `subscription
email <mailto:fipy+subscribe@list.nist.gov>`__ to
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