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Unable to fetch or create tickets using Rest API. #2
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Write Basic instead of Bearer for Authorization. Now you just need to change the sequence in firewalls made change as per given in screenshot. Clear your project cache by: |
You are getting internal server error may be it can be due to syntax error or due to some exception while doing API request. Locate file. Open file and find getCredentials() function and dump step by step We have checked and it is working fine for us. |
@wkm97 |
@wkm97 If not, you can create a support ticket by mail : support@uvdesk.com here or from visiting here |
There are other issues on my side (not about uvdesk), I will continue trying. If problem encountered I will create a support ticket. |
@wkm97 |
@wkm97
And clear your project cache by: and try using this if it works for you. |
@papnoisanjeev i have the same error, have u a solution to resolve it ?
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.htaccess is correct, it's like mentionned here |
@wkm97 are you succeed to resolve the issue ? |
it resolved, i just replaced Bearer by Basic
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@tigersf2 |
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I created a token for the authentication in uvdesk.
and I'm unable to fetch tickets using it. There is an internal server error found when trying to fetch tickets.
May I know what did I miss or is there any log file to trace the problem?
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