When create a custom field with required option from the postman side, so after create custom field not taking required on the when create a ticket from admin and customer end #42
Labels
Bug
Something isn't working
Description
When create a custom field with required option from the postman side, so after create custom field not taking required on the when create a ticket from admin and customer end
How to reproduce
Step 1: Create a custom field with postman side like this:
{
"name": "Sample Custom Field",
"agentType": "both",
"fieldType": "text",
"placeholder": "Sample Custom Field Placeholder",
"status": true,
"required": true,
"encryption": false,
"sortOrder": 2,
"dependencies": [{"id": ticketTypeId}]
}
Step 2: Now check on the customer and admin side with create a ticket and submit blank the form so here not showing a required message in create ticket form:
Possible Solution
If we using the required field from the postman side so here also taking the required with showing a warning message like this:
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