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Releases: uvdesk/community-skeleton

v1.1.1

13 Sep 11:16
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🚀 Release Notes v1.1.1

Changelog (v1.1.0...v1.1.1)

  • PR #592: Translation updates (Komal-sharma-2712)
  • PR #582: Translation updates (Komal-sharma-2712)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.0

25 Mar 12:07
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🚀 Release Notes v1.1.0

Changelog (v1.0.18...v1.1.0)

  • Feature: Improved compatibility with PHP 8 and Symfony 5 components
  • Bug #546: Use getThrowable() instead of deprecated getException() function in ExceptionSubscriber.php (vipin-shrivastava)
  • PR #545: Update README.md - Add link to respective uvdesk's twitter and youtube profiles (papnoisanjeev)
  • PR #532: Fix typo mode_rewrite to mod_rewrite (harrisonratcliffe)
  • PR #522: Clicking on website logo should redirect to admin login instead of dashboard in error.html.twig (vipin-shrivastava)
  • Bug #518: Retrieve user from security token in ExceptionSubscriber.php (vipin-shrivastava)
  • PR #515: Remove miscellaneous duplicate translation records - messages.it.yml (Komal-sharma-2712)
  • PR #513: Update italian translation resources - messages.it.yml (PeopleInside)
  • PR #509: Update french translation resources - messages.fr.yml (user592965)
  • PR #505: Update translation file resources (Komal-sharma-2712)
  • PR #504: Update translation file resources (Komal-sharma-2712)
  • PR #503: Update italian translation resources - messages.it.yml (PeopleInside)
  • PR #502: Update translation resources for error page translations (vipin-shrivastava)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

Stable Release v1.0.18

27 Oct 15:18
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Release Notes v1.0.18

Features

  • Compatibility with PHP 8.
  • Updated error pages design and added links https://prnt.sc/1xgqzz9
  • Saved reply search option added with default focus on search bar to save clicks.
  • Added yellow background for note on ticket reply box https://prnt.sc/1xhppxm
  • Layout updates on ticket view for scroller and search drop down.
  • Cache clear button added on dashboard so that user can clear cache of project without
    running command using CMD https://prnt.sc/1xgogwb
  • Ticket conversion issue during mailbox refresh command so now user will able to see
    error on CMD if any error.
  • Added route for debugging ticket creation issue using email.
  • All Attachment remove from it's physical path as well if we delete any ticket or profile etc.
  • Ticket Transfer functionality added if removing a agent all tickets will assigned to another agent using workflow.
  • Added some default workflow and email templates for collaborators.
  • Updated "last update" filter on customer ticket listing.

🐛 [Bug Fixes]

  • Issue #492: agent password creation redirects to customer login page.
  • Issue #488: Better managment of email fetching in case of errors.
  • Issue #485: Crontab.
  • Issue #484: No puedo enviar ni recibir correos.
  • Issue #483: Get laravel 8 Uvdesk
  • Issue #480: Improve 404 page enhancement.
  • Issue #476: Fix the default email template to customer when ticket is created.
  • Issue #475: Error when downloading attachment from customer side
  • Issue #474: Add an option to not rename attachments.
  • Issue #472: Login Button backend shows no reaktion.
  • Issue #465: Sort ticket by latest updated.
  • Issue #466: Loading issue of Tickets which have more Text messages.
  • Issue #464: Line breaks are not or not nicely displayed.
  • Issue #462: Error Create Ticket.
  • Issue #461: swiftmailer.yaml
  • Issue #459: Disable cloudflare CDN for static contents.
  • Issue #457: swift error.
  • Issue #455: Move the HelpDesk string to the custom field.
  • Issue #454: Can not install UVdesk after install of Composer 2.x.
  • Issue #452: error deleting ticket permanently.
  • Issue #452: User login error message not translated.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.17

27 Oct 14:57
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Release Notes v1.0.17

Features

  • Compatibility with PHP 8.
  • Updated error pages design and added links https://prnt.sc/1xgqzz9
  • Saved reply search option added with default focus on search bar to save clicks.
  • Added yellow background for note on ticket reply box https://prnt.sc/1xhppxm
  • Layout updates on ticket view for scroller and search drop down.
  • Cache clear button added on dashboard so that user can clear cache of project without
    running command using CMD https://prnt.sc/1xgogwb
  • Ticket conversion issue during mailbox refresh command so now user will able to see
    error on CMD if any error.
  • Added route for debugging ticket creation issue using email.
  • All Attachment remove from it's physical path as well if we delete any ticket or profile etc.
  • Ticket Transfer functionality added if removing a agent all tickets will assigned to another agent using workflow.
  • Added some default workflow and email templates for collaborators.
  • Updated "last update" filter on customer ticket listing.

🐛 [Bug Fixes]

  • Issue #492: agent password creation redirects to customer login page.
  • Issue #488: Better managment of email fetching in case of errors.
  • Issue #485: Crontab.
  • Issue #484: No puedo enviar ni recibir correos.
  • Issue #483: Get laravel 8 Uvdesk
  • Issue #480: Improve 404 page enhancement.
  • Issue #476: Fix the default email template to customer when ticket is created.
  • Issue #475: Error when downloading attachment from customer side
  • Issue #474: Add an option to not rename attachments.
  • Issue #472: Login Button backend shows no reaktion.
  • Issue #465: Sort ticket by latest updated.
  • Issue #466: Loading issue of Tickets which have more Text messages.
  • Issue #464: Line breaks are not or not nicely displayed.
  • Issue #462: Error Create Ticket.
  • Issue #461: swiftmailer.yaml
  • Issue #459: Disable cloudflare CDN for static contents.
  • Issue #457: swift error.
  • Issue #455: Move the HelpDesk string to the custom field.
  • Issue #454: Can not install UVdesk after install of Composer 2.x.
  • Issue #452: error deleting ticket permanently.
  • Issue #452: User login error message not translated.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.16

23 Aug 11:16
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Release Notes v1.0.16

Features

  • Kudos feature added for UVdesk opensource.
    https://support.uvdesk.com/es/blog/uvdesk-what-is-kudos
  • Added a new option for mailbox setting that Email should be deleted from inbox after fetch and converted into ticket if user select that checkbox.
  • Added password encryption for Swift mailer and Mailbox.
  • Corrected and added timestamp setting for agent and customer both.
  • Collaborator replies adding to the ticket thread.
  • Flash Message with a warning if swift mailer is not setup or working with ticket create process.
  • Profile picture remove option added for customer and agent both.
  • Reply to CC and BCC users from customer panel if added.
  • Fixed multiple security issues with opensource.
  • Added multiple missing translation in files.

🐛 [Bug Fixes]

  • Issue #423: Status of the ticket not translated in customer ticket list.
  • Issue #428: Attachment and Logo Issue - Web Installer Public Folder Issue.
  • Issue #435: Newer TLDs are considered invalid.
  • Issue #437: can’t upload logo after updating to 1.0.14.
  • Issue #438: Unable to finish installation - Error during load/superuser.
  • Issue #439: Update jQuery and Underscore.js
  • Issue #433: Email should be deleted from mailbox after fetch.
  • Issue #429: Invalid type for path "uvdesk_mailbox.mailboxes.Support.imap_server.password". Expected scalar, but got object.
  • Issue #417: Potential Security vulnerability.
  • Issue #401: Need to implement a workflow that alert if any issue with sending email occurs.
  • Issue #382: Improve new user experience: install and setup.
  • Issue #410: Unable to create super user during installation.
  • Issue #375: [Feature request] support extensions.
  • Issue #372: Option to remove emails from mailbox after they are fetched.
  • Issue #340: Option for operator and for the customer to remove the profile picture.
  • Issue #326: Issue with translations on visitor and operator side.
  • Issue #279: Add possibility to delete emails when is added to the ticket.
  • Issue #350: Users avatar not deleted from the server.
  • Issue #276: Issues with swift mailer password if contains specials characters. Also save password not encrypted seems not good for security.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.14

19 Jun 16:07
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Release Notes v1.0.14

Features

🐛 [Bug Fixes]

  • Issue #404: UVdesk getting frequently logged out when clicking on links.
  • Issue #405: Redirect users to login page after email validation
  • Issue #406: Is there a way I could hid the menu links and dashboard links.
  • Issue #407: Ticket forwarding option forward the entire thread.
  • Issue #408: duplicate key on ../translation/messages.ar.yml file.
  • Issue #409: Emails not retrieving.
  • Issue #411: error when updating composer inside latest version.
  • Issue #412: i have installed uvdesk open source and i have configured mailbox, email settings and swift mailer but the customer is not able to receive a mail when replied to a ticket ?
  • Issue #415: remove debugger from the installation wizard.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.13

02 Apr 15:34
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Release Notes v1.0.13

Features

  • Last reply option added on ticket list to check when last time reply added on ticket.
  • reCAPTCHA setting option added on admin panel with profile section now admin can set reCAPTCHA credentials on admin panel and can enable it.
  • Disabled old dates for date picker in broadcast section.
  • Strong password added (for security purpose) for all places from where user create and update password.
  • Current version updated in dashboard in footer so that user have idea which version he is using currently.
  • Added some more option on admin/agent side when reply to a ticket i.e hyperlink, Spellcheck, adding a image by a external link, source code and different style formats option added into editor.
  • Iframe support in editor for adding You tube link etc In article section(knowledgebase).
  • Fancy style added for Blockquote https://prnt.sc/xle8c4
  • New auto fixtures added for workflow so user don't need to add workflow for the same.
  • Added CC option for initial thread on ticket https://prnt.sc/1118g8e.
  • Added option for automatically label assign to ticket from workflow.
  • All latest version links updated for jQuery, backbone and underscore js.
  • Time format added for customer panel on profile section.
  • Customer redirection after ticket create from customer panel - If customer is log in then will redirect to ticket listing if not then will redirect to knowledgebase.
  • Time format and time zone will automatically assign to customer and agent now which is set in admin side branding page.
  • Added New polish translation file(pl).

🐛 [Bug Fixes]

  • All controller code updates as according to symfony version(4.3) and maximum deprication messages removed from project.
  • Docker Fixes (FROM ubuntu:latest to FROM ubuntu:18.04 in Dockerfile)
  • Docker composer version updated.
  • Mail to customer in case of ticket status update mailing issue fixed.
  • Email regix updated for swift mailer as from front end it is only allowing .com/.in etc not any other custom emails like .support
  • tr and it Translation files updates.
  • Branding custom css and js as duplicate issue resolved.
  • Issue with Locale in mail if ticket created using email was not correct and has been fixed now.
  • Groups and Teams Remove issue fixed for saved replies.
  • Collaborator ticket view issue on customer panel (not able to see tickets) resolved.
  • My tickets tab issue for agents as agent only see the ticket assigned to admin only not their own ticket assigned to him Resolved.
  • Email Receiving issue when assign a ticket to agent resolved.
  • Updated addPart for plain text in mail send function as in some cases email send was not working.
  • Translation update for reset password page.
  • Method change to getOneOrNullResult for mail to agent action.
  • Mail to CC and BCC users without ticket link as they are not really the customer and can not login into customer panel.
  • Forwarding and Auto forwarding emails conversion issue resolved.
  • Pagination issue on ticket listing on customer panel also for tag on admin panel resolved.
  • Mailbox ticket create issue if Email send on capitalize email Id.
  • Email trailing issue on ticket reply if agent and customer both reply on ticket using email id resolved.
  • Search bar component on dashboard based on permission issue fixed now.
  • Deleting the trash ticket issue has been fixed.
  • Issue with prod mode when clearing the cache resolved.
  • Saved reply disappear issue for agent if agent update anything Issue has been fixed now.
  • Article and Category created At filter issue has been fixed now.
  • Disabled user account and when user try to login then correct message for account disability.
  • Panel sidebar active status issue fixed.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.12

27 Jul 14:18
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Release Notes v1.0.12

🎡 [Misc. Changes]

  • Added Mailbox filtering in ticket list. Now tickets can be filter according to different Mailboxes.
  • Ticket type sorted alphabetically for ticket creation form and other places.
  • Translation file updates for different languages.
  • Updates in all dependent bundles.

🐛 [Bug Fixes]

  • Issue #292: Error during install: Table 'helpdesk.uv_support_role' doesn't exist.
  • Issue #290: The cogs keep spinning!.
  • Issue #284: Issues with Italian translations.
  • Issue #275: need to add ar translation for the admin login page.
  • Issue #273: duplicate key on ../translation/messages.ar.yml file.
  • Issue #269: Failed to connect to DB if DB port other then 3306.
  • Issue #269: Docker file obsolete.
  • Issue #267: Variable "user_service" does not exist.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.11

27 May 14:24
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Release Notes v1.0.11

🌄 [Misc. Changes]

  • Dependent bundles updates and issue fixes.
  • Ticket duplicate issue in conversation removed.

🐛 [Bug Fixes]

  • Issue #257: Installation never finish.
  • Issue #259: /wizard/xhr/load/super-user error 500.
  • Issue #261: Cannot create API Access Token.
  • Issue #262: first new rule in workflow and email sending stopped working.
  • Issue #263: composer update caused uvdesk broken.
  • Issue #265: When the setup wizard mode on...

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.10

17 Apr 16:40
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Release Notes v1.0.10

🛶 [Misc. Changes]

  • Added missing translation words for french.
  • Change processing function and removed unnecessary code for speed up.
  • Dependent bundles updates for speed up project.

🐛 [Bug Fixes]

  • Issue #255: Unable to install the App (Database Url malformed).
  • Issue #256: Failed to exec 'php bin/console uvdesk:configure-helpdesk' on Ubuntu PHP 7.4.
  • Resolved speed issue with previous version.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.