"No Internet access" error on IOS app

[yrrv1980]

Hi ,

When trying to use the token swap service from the IOS wallet I get "no internet access" message.  I select my wallet and when I click confirm the message appears, preventing me from continue with the swap process. 
 I tested the internet connection from several other apps and the phone does have Internet access. 

Thanks !.

[andyden9]

Is it fixed now? If not would you check whether you turn on the internet access in settings for VeThor Wallet?

[ctwriderz]

Hi there, Im facing exactly same problem. As I changed my phone and when import the wallet successfully but my balance shows 0 balance and says no internet access. Can someone help please? Thanks

[RickTorresJr]

This issue has come back.

[libotony]

@RickTorresJr Please file a ticket here https://support.vechain.org/support/home for wallets related issues.