Assistance Needed with Username Change After Vercel Account Migration

[dogangok]

Question

Vercel recently transitioned my personal account projects to a new free team account. When I attempted to update my username under "This is your URL namespace within Vercel," I received an error message stating, "The username is already in use."

I also get the same error, "The username is already in use," when trying to enter a new username. I’m confident that the username is still associated with my account but got mixed up during the migration Vercel performed.

Could anyone please assist me in changing my username back or provide guidance on how to resolve this issue?

Thanks in advance for your help!

[amyegan]

Hey @dogangok. Your account username should not have changed from what it was before a new hobby team was added. You can check your username at https://vercel.com/account

If you're seeing warnings about a username already being in use, that's most likely because it really is already in use on another account. But if there does seem to be a problem with your username please let me know the current and intended usernames so I can look into it for you.

[dogangok]

Hi Amy, thanks for the quick response. My initial username on GitHub was 'skyborn', which I also used for deployments within Vercel. I changed my GitHub username from 'skyborn' to 'dogangok' and assigned 'skyborn' as an organization on GitHub: https://github.com/skyborn. Since your recent automatic update, 'skyborn' was automatically changed to 'dogangok'. I'm convinced that 'skyborn' is still linked to my accounts in the system and thus marked as in use, but I cannot access it. I would greatly appreciate it if you could change my account back from 'dogangok' to 'skyborn’.

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On Jun 14, 2024, at 20:05, Amy ***@***.***> wrote: Hey @dogangok <https://github.com/dogangok>. Your account username should not have changed from what it was before a new hobby team was added. You can check your username at https://vercel.com/account If you're seeing warnings about a username already being in use, that's most likely because it really is already in use on another account. But if there does seem to be a problem with your username please let me know the current and intended usernames so I can look into it for you. — Reply to this email directly, view it on GitHub <#7201 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BBW57DB74N7PBJFCEVSH3ZLZHMWFTAVCNFSM6AAAAABJKI6TX2VHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TONZXGQ3DA>. You are receiving this because you were mentioned.

[amyegan]

Thanks for letting me know the usernames. For security reasons I am not able to change your username. However, I was able to look into the username history for your current account.

I do not see any history of the username skyborn existing on the dogangok account. Do you have a second account that may have been previously created with your preferred username? If that's the case then you should be able to log in with the associated email address to access that account.

[dogangok]

Thank you for your quick response, time, and patience, Amy. Due to the migration, I have used several different names and email addresses, including skyborn, skyborn2, skyborn-archive, ***@***.***, and ***@***.*** Could you check which email address or name is associated with the Vercel account under the username 'skyborn'? I believe something might have gone wrong there during the migration. Thanks in advance.

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On Tue, Jun 18, 2024 at 12:22 AM Amy ***@***.***> wrote: Thanks for letting me know the usernames. For security reasons I am not able to change your username. However, I was able to look into the username history for your current account. I do not see any history of the username skyborn existing on the dogangok account. Do you have a second account that may have been previously created with your preferred username? If that's the case then you should be able to log in with the associated email address to access that account. — Reply to this email directly, view it on GitHub <#7201 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BBW57DFOVWNFHNWY3MBN3G3ZH5OSTAVCNFSM6AAAAABJKI6TX2VHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TOOJZGQ4TC> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[amyegan]

For security reasons, I cannot provide the full email address but I can give you an obscured email that you may recognize: s****r***@g****.c**

[dogangok]

Hi Amy, thank you for your quick response. I do not recognize the obscured email address. It seems that I lost the Vercel username 'skyborn' during the unannounced migration, even though I still own the GitHub username connected to 'github.com/skyborn'. I understand the need for the migration, but better communication during this process would have been greatly appreciated to avoid such issues. I hope there is a way to resolve this and reclaim the 'skyborn' username on Vercel. Thank you for your assistance. Best regards

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On Thu, Jun 20, 2024 at 6:11 PM Amy ***@***.***> wrote: For security reasons, I cannot provide the full email address but I can give you an obscured email that you may recognize: ***@***.*******.c** — Reply to this email directly, view it on GitHub <#7201 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BBW57DBWH6H6YBECZ3DMMULZIL5LXAVCNFSM6AAAAABJKI6TX2VHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TQMZQHE4TQ> . You are receiving this because you were mentioned.Message ID: ***@***.***>

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