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Wit does not match pretty obvious intents #2548

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PanoSpent opened this issue Oct 21, 2022 · 1 comment
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Wit does not match pretty obvious intents #2548

PanoSpent opened this issue Oct 21, 2022 · 1 comment

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@PanoSpent
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PanoSpent commented Oct 21, 2022

Wit does not match pretty obvious intents

Currently wit seems to not understad the following two sentences as the same intent:

  • I want to cancel my bookin (this one is assigned to the right intent)
  • I want to cancel my booking (this one is not even recognized)

I would expect that both the above examples should have been matched by the same intent.
(keep in mind that right now i did the training of the above example)

app-id: 339053820531515

@PanoSpent PanoSpent changed the title Wit does not match pretty obvious intetnts Wit does not match pretty obvious intents Oct 21, 2022
@jayyteee
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Hi @PanoSpent, when it comes to NLU issues like intent matching, the first thing to try would be to continue to train more and more similar phrases for the intent. You can also train out of scope examples (marking the 'out of scope' checkbox) if you have false positive cases after more training. The more utterances you can train on, the better results you will see. Let me know if after training many more utterances you are still seeing this issue,

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