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Error when trying to launch game #284

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cath-mg opened this issue Mar 14, 2024 · 21 comments
Closed

Error when trying to launch game #284

cath-mg opened this issue Mar 14, 2024 · 21 comments
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help wanted Extra attention is needed

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@cath-mg
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cath-mg commented Mar 14, 2024

Describe the bug
Upon clicking 'Launch Game' button, encounters "Failed to load il2cpp" error message (this happens more frequently), or stuck at "Game is running (DO NOT CLOSE THE LAUNCHER)" infinite loading.

Screenshots
Screenshot 2024-03-14 at 8 32 55 PM
Screenshot 2024-03-14 at 8 40 27 PM

System Information (please complete the following information):

  • macOS: Sonoma 14.4
  • Device: Macbook Pro 14-inch 2023
  • CPU: M3 Pro
  • Dedicated GPU (if any): N/A
  • RAM: 36 GB

Additional context
What I've tried:

  • Reinstalled launcher using all the listed Wine Distribution available
  • Reformatted external hard disk containing the game files into APFS
  • Moved YAAGL Launcher under Applications

Logs (if any)
neutralinojs.log attached below:
neutralinojs.log

@Zqanx
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Zqanx commented Mar 14, 2024

Have you tried crossover wine? The option appears in yaagl settings once you download crossover.

@cath-mg
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cath-mg commented Mar 15, 2024

@Zqanx Isn't CrossOver a paid software with only 14 days free trial?

@Menelkir
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@Zqanx Isn't CrossOver a paid software with only 14 days free trial?

There's a 15-day trial, and you only need to open crossover once, and the reopen yaagl to the option be available.

@cath-mg
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cath-mg commented Mar 15, 2024

@Menelkir Installed CrossOver, did this, and retried... Loader said "Game is running (DO NOT CLOSE THE LAUNCHER)" -> "Reverting patch", then nothing happened.

@Menelkir
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Try without updating the dylib.

@floki-kaki
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@Menelkir Installed CrossOver, did this, and retried... Loader said "Game is running (DO NOT CLOSE THE LAUNCHER)" -> "Reverting patch", then nothing happened.

exact same problem here

@floki-kaki
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Try without updating the dylib.

the same thing happens

@cath-mg
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cath-mg commented Mar 16, 2024

@Menelkir: Try without updating the dylib.

Nope, still not working, unfortunately. It's the same behavior.

@floki-kaki
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those who get the same problem running genshin on windows natively say its because of the UserAssembly.dll file (GenshinImpact_Data/Native/UserAssembly.dll)

@Zqanx
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Zqanx commented Mar 17, 2024

@floki-kaki @cath-mg Try file integrity check?

@floki-kaki
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doesnt return anything, does it just put a log file somewhere or does it show up on the spot?

@bruhderek
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Same problem for me too.

@cath-mg
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cath-mg commented Mar 18, 2024

@Zqanx Did the integrity check, clicked "Launch Game" button, and same error ("Failed to load il2cpp"), unfortunately.

@Zqanx
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Zqanx commented Mar 19, 2024

Not sure what is wrong here... you do have Sonoma 14.4. This happened a lot to people who didn't update to 14.4. Worst case scenario reinstall.

@floki-kaki
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idk i have 14.3.1 thats prob it

@floki-kaki
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yep! the game runs just fine on Sonoma 14.4, thanks @Zqanx

@cath-mg
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cath-mg commented Mar 19, 2024

@Zqanx reinstall the game? Or the macOS itself?

@bikinmalu
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@Zqanx reinstall the game? Or the macOS itself?

i already done dis, re install d game, but nothing happens

@Zqanx
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Zqanx commented Mar 19, 2024

@Zqanx reinstall the game? Or the macOS itself?

Reinstall the game.
Make sure it's located somewhere non-accessible to icloud which could potentially corrupt the files. Ideally a new folder directly under your user (if it isn't already the case).

@Sipperz Sipperz added the help wanted Extra attention is needed label Jun 14, 2024
@Shhhh72
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Shhhh72 commented Jun 24, 2024

Have you tried using a different wine? I had an issue where it wouldn't start up too and changed the wine from the default one and it worked.

@Sipperz
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Sipperz commented Aug 4, 2024

Closing issue because no response, Feel free to re-open the issue if required.

@Sipperz Sipperz closed this as completed Aug 4, 2024
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