[crunchyroll] Failed to download stream info: HTTP Error 403: Forbidden

[napgiver]

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Checklist

• I'm reporting that yt-dlp is broken on a supported site
• I've verified that I have updated yt-dlp to nightly or master (update instructions)
• I've checked that all provided URLs are playable in a browser with the same IP and same login details
• I've checked that all URLs and arguments with special characters are properly quoted or escaped
• I've searched known issues and the bugtracker for similar issues including closed ones. DO NOT post duplicates
• I've read the guidelines for opening an issue
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Region

USA

Provide a description that is worded well enough to be understood

Was trying to get a subtitle I was missing for another show and got a "HTTP Error 403: Forbidden".

I tried to re-download an episode that downloaded just fine yesterday and got the same error.

Provide verbose output that clearly demonstrates the problem

• Run your yt-dlp command with -vU flag added (yt-dlp -vU <your command line>)
• If using API, add 'verbose': True to YoutubeDL params instead
• Copy the WHOLE output (starting with [debug] Command-line config) and insert it below

Complete Verbose Output

[debug] Command-line config: ['-a', '!1-Batch-URL.txt', '-vU', '--username', 'PRIVATE', '--password', 'PRIVATE', '--add-chapters', '--replace-in-metadata', 'series', ':', '', '--write-sub', '--sub-lang', 'en-US', '--sub-format', 'ass', '--user-agent', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0', '--cookies-from-browser', 'firefox', '-f', 'f1-v1-x3+f1-a1-x3', '-o', 'Downloads\\%(series)s S%(season_number)02dE%(episode_number)02d.%(ext)s']
[debug] Batch file urls: ['https://www.crunchyroll.com/watch/GG1U2JPZZ/until-my-life-ends']
[debug] Encodings: locale cp1252, fs utf-8, pref cp1252, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version nightly@2024.05.20.232721 from yt-dlp/yt-dlp-nightly-builds [4ccd73fea] (win_exe)
[debug] Python 3.8.10 (CPython AMD64 64bit) - Windows-10-10.0.22631-SP0 (OpenSSL 1.1.1k  25 Mar 2021)
[debug] exe versions: ffmpeg N-114123-gb3d87fb0c4-20240312 (setts), ffprobe N-114123-gb3d87fb0c4-20240312
[debug] Optional libraries: Cryptodome-3.20.0, brotli-1.1.0, certifi-2024.02.02, curl_cffi-0.5.10, mutagen-1.47.0, requests-2.32.1, sqlite3-3.35.5, urllib3-2.2.1, websockets-12.0
[debug] Proxy map: {}
Extracting cookies from firefox
[debug] Extracting cookies from: "C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\w22netn6.default-release\cookies.sqlite"
Extracted 2708 cookies from firefox
[debug] Request Handlers: urllib, requests, websockets, curl_cffi
[debug] Loaded 1803 extractors
[debug] Fetching release info: https://api.github.com/repos/yt-dlp/yt-dlp-nightly-builds/releases/latest
Latest version: nightly@2024.05.20.232721 from yt-dlp/yt-dlp-nightly-builds
yt-dlp is up to date (nightly@2024.05.20.232721 from yt-dlp/yt-dlp-nightly-builds)
[debug] Loading crunchyroll.PRIVATE from cache
[crunchyroll] Extracting URL: https://www.crunchyroll.com/watch/GG1U2JPZZ/until-my-life-ends
[crunchyroll] Requesting token
[crunchyroll] GG1U2JPZZ: Downloading object info JSON (cms)
[crunchyroll] GG1U2JPZZ: Downloading stream info
ERROR: [crunchyroll] GG1U2JPZZ: Failed to download stream info: HTTP Error 403: Forbidden (caused by <HTTPError 403: Forbidden>)
  File "yt_dlp\extractor\common.py", line 734, in extract
  File "yt_dlp\extractor\crunchyroll.py", line 405, in _real_extract
  File "yt_dlp\extractor\crunchyroll.py", line 182, in _extract_stream
  File "yt_dlp\extractor\common.py", line 1133, in download_content
  File "yt_dlp\extractor\common.py", line 1093, in download_handle
  File "yt_dlp\extractor\common.py", line 954, in _download_webpage_handle
  File "yt_dlp\extractor\common.py", line 903, in _request_webpage

  File "yt_dlp\extractor\common.py", line 890, in _request_webpage
  File "yt_dlp\YoutubeDL.py", line 4142, in urlopen
  File "yt_dlp\networking\common.py", line 117, in send
  File "yt_dlp\networking\_helper.py", line 208, in wrapper
  File "yt_dlp\networking\common.py", line 337, in send
  File "yt_dlp\networking\_requests.py", line 354, in _send
yt_dlp.networking.exceptions.HTTPError: HTTP Error 403: Forbidden

[Tama47]

Stopped working for me as well when I tried to download thumbnails and subtitles earlier today, even with --ignore-no-formats-error.

[jyroman]

same issue on my side just using the username and password options

[smile-2023]

Same issue here.
Unable to download JSON metadata: HTTP Error 403 ...

[napgiver]

Error 403 #959

It seems that changing the user agent to --user-agent "Crunchyroll/1.8.0 Nintendo Switch/12.3.12.0 UE4/4.27" gets it working again.

[smile-2023]

It seems that changing the user agent to --user-agent "Crunchyroll/1.8.0 Nintendo Switch/12.3.12.0 UE4/4.27" gets it working again.

Thanks, it seems to work with that