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[BUG]: new streamer device login issue #3936

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jphilebiz opened this issue Sep 26, 2024 · 13 comments
Open
4 tasks done

[BUG]: new streamer device login issue #3936

jphilebiz opened this issue Sep 26, 2024 · 13 comments
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bug Something isn't working

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@jphilebiz
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Checklist

  • I made sure that there are no existing issues - open or closed - which I could contribute my information to.
  • I have read the FAQ and my problem isn't listed.
  • I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
  • This issue contains only one bug.

Affected version

23.59

Device Type

Smart TV/Box

Affected Android

Android tv 14

Steps to reproduce the bug

Complete the sign in process but smarttube at the end asks to select an account but the one you just authenticated is not listed

Actual behavior

Complete the sign in process but smarttube at the end asks to select an account but the one you just authenticated is not listed

Additional information

Brand new Google streamer used, released yesterday

@jphilebiz jphilebiz added the bug Something isn't working label Sep 26, 2024
@erbold-bu
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Same here on Google Streamer 4k.

@psybernoid
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Same here. Tried latest stable & beta versions

@aide199a
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Exactly the same issue - Goes through the Sign-in process it says success on my phone but will just not log in through the app on the device.

Can this please be looked in to??

{Thanks for all your time and effort you spend on this app - it's very much appreciated)

@Derkspector
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Same here. Guess we just have to wait for a fix.

@mrschwarz50
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Same issue with Google TV

@ba7b0y
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ba7b0y commented Sep 26, 2024

I could login after going to Settings, Accounts and turned on "Use separate settings..." and "Show account selection on boot". Try to login after that. Both can be turned off again after you have loged in.

@Ohmarinus
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Hi, I have the same issue with Google TV Streamer and I wasn't able to workaround this for the time being.

@mrschwarz50
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I am on version 23.77 and was able to log on using my phone a short while ago. I am not sure what changed.

@aide199a
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aide199a commented Sep 27, 2024 via email

@Derkspector
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The above worked for me too. thanks

@chrispinkney
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I could login after going to Settings, Accounts and turned on "Use separate settings..." and "Show account selection on boot". Try to login after that. Both can be turned off again after you have loged in.

Worked for me too on the latest beta (23.77) , thank you! Did not work on the latest stable however (23.59).

@Kalinda5
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I tried doing what was suggested above on the new Google Streamer on both the latest stable, and beta versions and am still unable to login. It goes through the motions and looks like it works, but no accounts are listed. It just says the word "none" under accounts.

@okeetris
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okeetris commented Oct 6, 2024

Tested on Stable and the above workaround works for me. Thanks!

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