Merge pull request #65 from zammad/mh/add/glossary

Introduce Zammad Glossary
zammad · Jan 4, 2022 · f806128 · f806128
2 parents 2859e5a + dc247e6
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diff --git a/advanced/suggested-workflows.rst b/advanced/suggested-workflows.rst
@@ -44,6 +44,8 @@ to pick up where the sales rep left off.
 
 .. tip:: Be sure to leave notes with as much information as possible for the next agent!
 
+.. _mentions:
+
 @mentions & the Subscribe Button
 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
 

diff --git a/basics/emptiness.include.rst b/basics/emptiness.include.rst
@@ -0,0 +1,5 @@
+.. code-block:: text
+
+   Wow...             |\__/,|   (`\
+   such emptiness   _.|o o  |_   ) )
+                ---(((---(((---------
diff --git a/basics/service-ticket/follow-up.rst b/basics/service-ticket/follow-up.rst
@@ -100,6 +100,8 @@ There are three types of follow-ups:
 
 ----
 
+.. _caution-im-working-here:
+
 .. caution:: **🙅 I’m working here!**
 
    Every once in a while,