Fixed dynamic field smart tag support for snippets.

znuny · Mar 22, 2024 · 252d0af · 252d0af
1 parent 25b8128
commit 252d0af
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Showing 2 changed files with 13 additions and 3 deletions.
diff --git a/CHANGES.md b/CHANGES.md
@@ -1,4 +1,5 @@
 # 6.5.7 2024-??-??
+ - 2024-03-22 Fixed dynamic field smart tag support for snippets. [#537](https://github.com/znuny/Znuny/issues/537)
  - 2024-03-13 Fixed usage of sysconfig setting `Ticket::Frontend::Overview::PreviewArticleSenderTypes`. [#542](https://github.com/znuny/Znuny/issues/542)
  - 2024-03-04 Hide mentions widget on ticket zoom when no mentions are available.
  - 2024-02-29 Hide unknown content-type on article attachments.

diff --git a/Kernel/System/Autocompletion/Template.pm b/Kernel/System/Autocompletion/Template.pm
@@ -10,12 +10,14 @@ package Kernel::System::Autocompletion::Template;
 
 use strict;
 use warnings;
+use utf8;
 
 use Kernel::System::VariableCheck qw(:all);
 
 use parent qw(Kernel::System::Autocompletion::Base);
 
 our @ObjectDependencies = (
+    'Kernel::Config',
     'Kernel::System::Log',
     'Kernel::System::Queue',
     'Kernel::System::StandardTemplate',
@@ -53,6 +55,7 @@ our @ObjectDependencies = (
 sub GetData {
     my ( $Self, %Param ) = @_;
 
+    my $ConfigObject            = $Kernel::OM->Get('Kernel::Config');
     my $LogObject               = $Kernel::OM->Get('Kernel::System::Log');
     my $QueueObject             = $Kernel::OM->Get('Kernel::System::Queue');
     my $TicketObject            = $Kernel::OM->Get('Kernel::System::Ticket');
@@ -77,6 +80,7 @@ sub GetData {
     return if !IsArrayRefWithData($SearchFields);
 
     my $AdditionalParams = $Param{AdditionalParams} // {};
+    my $RichText         = $ConfigObject->Get('Frontend::RichText');
 
     #
     # Get list of relevant standard templates to fetch autocompletion information for.
@@ -92,8 +96,10 @@ sub GetData {
     }
     elsif ( $AdditionalParams->{TicketID} ) {
         %Ticket = $TicketObject->TicketGet(
-            TicketID => $AdditionalParams->{TicketID},
-            UserID   => $Param{UserID} // 1,
+            TicketID      => $AdditionalParams->{TicketID},
+            UserID        => $Param{UserID},
+            DynamicFields => 1,
+            Silent        => 1,
         );
         return if !%Ticket;
 
@@ -119,14 +125,17 @@ sub GetData {
         keys %StandardTemplates
         )
     {
+        # Skip template with ID 0.
+        next STANDARDTEMPLATEID if $StandardTemplateID == 0;
+
         my %StandardTemplate = $StandardTemplateObject->StandardTemplateGet(
             ID => $StandardTemplateID,
         );
         next STANDARDTEMPLATEID if !%StandardTemplate;
 
         # Replace template tags/placeholders.
         $StandardTemplate{Template} = $TemplateGeneratorObject->_Replace(
-            RichText   => $StandardTemplate{Template},
+            RichText   => $RichText,
             Text       => $StandardTemplate{Template},
             TicketData => \%Ticket,
             Data       => {},