This package contains the functionality to mark whole tickets or single articles as unseen or seen again.
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README.md
Znuny4OTRS-MarkTicketSeenUnseen.sopm

README.md

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Mark Ticket Seen/Unseen

With this extension you will be able to mark whole tickets as seen or unseen and articles as unseen again. It's possible to mark single tickets or multiple tickets via the bulk action.

Prerequisites

Installation

Download the package and install it via admin interface -> package manager or use Znuny4OTRS-Repo.

Configuration

No further configuration required.

Download

For download see http://znuny.com/en/#!/addons

Commercial Support

For this extension and for OTRS in general visit http://znuny.com/. Looking forward to hear from you!

Enjoy!

Your Znuny Team!

http://znuny.com/