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Can't log in to icloud.com #242

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zebrum opened this issue Oct 4, 2017 · 9 comments
Closed

Can't log in to icloud.com #242

zebrum opened this issue Oct 4, 2017 · 9 comments
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@zebrum
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zebrum commented Oct 4, 2017

Steps to reproduce

Try to log in to your account on icloud.com

Actual behavior

Screenshot:

mqxf03

There is no blocked domains in filtering log. Disabling all filters doesn't help.

forum thread

Your environment

  • Environment name and version: Safari 11, High Sierra, AdGuard 1.5.0
@zebrum zebrum added the Bug label Oct 4, 2017
@zebrum zebrum added this to the 1.5.1 milestone Oct 4, 2017
@zebrum
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zebrum commented Oct 4, 2017

17.16 debug (3).txt.zip

@vozersky
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vozersky commented Oct 4, 2017

Can't reproduce on my machine :/

@zebrum
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zebrum commented Oct 5, 2017

@vozersky have you been updated you mac to high sierra? it's reproducible there.

@Bohdan-SUP
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I've got High Sierra and can't reproduce either.

@ghost
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ghost commented Oct 5, 2017

I spent an hour with Apple support on this matter before figuring out that Adguard was blocking the login access.

In a guest environment iCloud login works perfectly. With Adguard it does not. If Adguard is disabled then the login is possible.

Also, one strange thing. With Apple we also tried to login to iCloud.com on iPad and iPhone with Adguard iOS app enabled. No issue at all.

It seems the concern is only with Adguard desktop version only.

@BooBerry
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BooBerry commented Oct 5, 2017

Are you still using these filter lists?

English, Spyware, French, Experimental, Safari, EasyPrivacy, Fanboy's Annoyances, Icelandic ABP, Adblock Warning Removal, Anti-Adblock Killer | Reek, I don't care about cookies, Malware domains, Peter Lowe's list, Prebake, Spam 404, BarbBlock.

@ghost
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ghost commented Oct 5, 2017

Yes, I keep my signature updated to make sure you guys get the right info.

@ameshkov
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Just in case, does it help to add icloud.com to the HTTPS exclusions list?

@ghost
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ghost commented Oct 16, 2017

@ameshkov You made my day! Simple, obvious and effective solution! 👍

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