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cmd.php poller not stripping alpha from snmp get values #1501

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DoubleBeast opened this issue Mar 27, 2018 · 6 comments
Closed

cmd.php poller not stripping alpha from snmp get values #1501

DoubleBeast opened this issue Mar 27, 2018 · 6 comments

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@DoubleBeast
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I have some graphs of cisco receiver Temperature that worked just fine until this morning when i update my cacti instalattion, this is the debug log for one of the receivers:

27-03-2018 16:20:59 - POLLER: Poller[Main Poller] WARNING: Invalid Response(s), Errors[4] Device[19] Device[TNT Series] Thread[1] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] DS[TNT Series - CurrTemp, TNT Series - FPGAT, TNT Series - I1T, TNT Series - I2T]
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Traffic - 192.168.169.64 (ETHER0), TNT Series - Traffic - 192.168.169.64 (ETHER0)] DS[TNT Series - Traffic - 192.168.169.64/ETHER0] SNMP: v2: 192.168.169.64, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 6335189
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Traffic - 192.168.169.64 (ETHER0), TNT Series - Traffic - 192.168.169.64 (ETHER0)] DS[TNT Series - Traffic - 192.168.169.64/ETHER0] SNMP: v2: 192.168.169.64, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 13454229
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] DS[TNT Series - I2T] SNMP: v2: 192.168.169.64, dsname: PVU_In2Temp, oid: 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.5, output: U
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] DS[TNT Series - I1T] SNMP: v2: 192.168.169.64, dsname: PVU_In1Temp, oid: 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.4, output: U
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] DS[TNT Series - FPGAT] SNMP: v2: 192.168.169.64, dsname: PVU_FPGATemp, oid: 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.7, output: U
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Temperatures, TNT Series - Temperatures] DS[TNT Series - CurrTemp] SNMP: v2: 192.168.169.64, dsname: PVU_CTemp, oid: 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.1, output: U
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Signal, TNT Series - Signal] DS[TNT Series - Signal] SNMP: v2: 192.168.169.64, dsname: PVU_Signal, oid: 1.3.6.1.4.1.1429.2.2.5.5.3.1.1.7.1, output: -47
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Alerts & Warnings, TNT Series - Alerts & Warnings] DS[TNT Series - Warn] SNMP: v2: 192.168.169.64, dsname: PVU_Warn, oid: 1.3.6.1.4.1.1429.2.2.5.17.1.2.0, output: 1
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Alerts & Warnings, TNT Series - Alerts & Warnings] DS[TNT Series - Alert] SNMP: v2: 192.168.169.64, dsname: PVU_Alert, oid: 1.3.6.1.4.1.1429.2.2.5.17.1.1.0, output: 0
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] Graphs[TNT Series - Carrier to Noise Margin, TNT Series - Carrier to Noise Margin] DS[TNT Series - CN] SNMP: v2: 192.168.169.64, dsname: PVU_CN, oid: 1.3.6.1.4.1.1429.2.2.5.5.3.1.1.6.1, output: 1.0
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] RECACHE DQ[SNMP - Interface Statistics] OID: .1.3.6.1.2.1.1.3.0, output: 36632898
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] RECACHE: Processing 1 items in the auto reindex cache for '192.168.169.64'.
27-03-2018 16:20:59 - POLLER: Poller[Main Poller] Device[19] Device[TNT Series] STATUS: Device '192.168.169.64' is UP.

## and this is the snmp check with an external program using the same OIDs:

----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.3 Computername: MONITOR-PC Interface: 192.168.169.9
27/03/2018 04:20:57 p.m. (45 ms) : Device: 192.168.169.64
27/03/2018 04:20:57 p.m. (50 ms) : SNMP V2c
27/03/2018 04:20:57 p.m. (51 ms) : Custom OID 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.1
27/03/2018 04:20:57 p.m. (86 ms) : SNMP Datatype: ASN_OCTET_STR
27/03/2018 04:20:57 p.m. (88 ms) : -------
27/03/2018 04:20:57 p.m. (89 ms) : Value: 30.0øC
27/03/2018 04:20:57 p.m. (90 ms) : Done
----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.3 Computername: MONITOR-PC Interface: 192.168.169.9
27/03/2018 04:21:51 p.m. (3 ms) : Device: 192.168.169.64
27/03/2018 04:21:51 p.m. (5 ms) : SNMP V2c
27/03/2018 04:21:51 p.m. (7 ms) : Custom OID 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.5
27/03/2018 04:21:51 p.m. (23 ms) : SNMP Datatype: ASN_OCTET_STR
27/03/2018 04:21:51 p.m. (25 ms) : -------
27/03/2018 04:21:51 p.m. (27 ms) : Value: 28.0øC
27/03/2018 04:21:51 p.m. (30 ms) : Done
----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.3 Computername: MONITOR-PC Interface: 192.168.169.9
27/03/2018 04:21:55 p.m. (5 ms) : Device: 192.168.169.64
27/03/2018 04:21:55 p.m. (8 ms) : SNMP V2c
27/03/2018 04:21:55 p.m. (11 ms) : Custom OID 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.4
27/03/2018 04:21:55 p.m. (25 ms) : SNMP Datatype: ASN_OCTET_STR
27/03/2018 04:21:55 p.m. (29 ms) : -------
27/03/2018 04:21:55 p.m. (32 ms) : Value: 32.0øC
27/03/2018 04:21:55 p.m. (36 ms) : Done
----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.3 Computername: MONITOR-PC Interface: 192.168.169.9
27/03/2018 04:21:59 p.m. (7 ms) : Device: 192.168.169.64
27/03/2018 04:21:59 p.m. (11 ms) : SNMP V2c
27/03/2018 04:21:59 p.m. (15 ms) : Custom OID 1.3.6.1.4.1.1429.2.2.5.18.2.1.1.3.7
27/03/2018 04:21:59 p.m. (31 ms) : SNMP Datatype: ASN_OCTET_STR
27/03/2018 04:21:59 p.m. (35 ms) : -------
27/03/2018 04:21:59 p.m. (39 ms) : Value: 47.0øC
27/03/2018 04:21:59 p.m. (59 ms) : Done

## I think it could be an octet datatype problem in the new version, thanks in advance.
@cigamit
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cigamit commented Apr 3, 2018 •
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So, it's numeric data with a string suffix. Yea, sorry, we have to fix that then. Just confirm that please.

@cigamit cigamit changed the title Data Source problem after 1.1.35 to 1.1.37 update Poller not stripping alpha from snmp get values Apr 4, 2018
@cigamit cigamit changed the title Poller not stripping alpha from snmp get values cmd.php poller not stripping alpha from snmp get values Apr 4, 2018
cigamit added a commit that referenced this issue Apr 4, 2018
@cigamit
Resolving Issue #1501
636a277 
cmd.php poller not stripping alpha from snmp get values
@cigamit
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cigamit commented Apr 4, 2018

This issue is resolved. Simply update cmd.php and lib/snmp.php from the develop branch.

@cigamit cigamit closed this as completed Apr 4, 2018
@DoubleBeast
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DoubleBeast commented Apr 4, 2018 •
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Thanks for the response @cigamit but after updating the 2 files you mention with the development version i get this log message and no graphs:

04-04-2018 10:28:18 - RECACHE STATS: Poller: RecacheTime:45.7376 DevicesRecached:12
04-04-2018 10:28:18 - PCOMMAND Device[19] Device[TNT Series] WARNING: Recache Event Detected for Device
04-04-2018 10:28:16 - PCOMMAND Device[18] Device[Mtik RB750] WARNING: Recache Event Detected for Device
04-04-2018 10:28:04 - PCOMMAND Device[17] Device[Servidor Valencia] WARNING: Recache Event Detected for Device
04-04-2018 10:28:03 - PCOMMAND Device[11] Device[Switch Head-End] WARNING: Recache Event Detected for Device
04-04-2018 10:27:57 - PCOMMAND Device[9] Device[Servidor] WARNING: Recache Event Detected for Device
04-04-2018 10:27:57 - PCOMMAND Device[15] Device[Switch Piar] WARNING: Recache Event Detected for Device
04-04-2018 10:27:50 - PCOMMAND Device[8] Device[Infochannel] WARNING: Recache Event Detected for Device
04-04-2018 10:27:49 - PCOMMAND Device[4] Device[Mtik RB2011U] WARNING: Recache Event Detected for Device
04-04-2018 10:27:49 - PCOMMAND Device[3] Device[CMTS] WARNING: Recache Event Detected for Device
04-04-2018 10:27:42 - PCOMMAND Device[5] Device[Aprovisionamiento] WARNING: Recache Event Detected for Device
04-04-2018 10:27:37 - SYSTEM THOLD STATS: Time:1.0111 Tholds:1 TotalDevices:23 DownDevices:0 NewDownDevices:0
04-04-2018 10:27:34 - PCOMMAND Device[1] Device[Monitor] WARNING: Recache Event Detected for Device
04-04-2018 10:27:33 - PCOMMAND Device[21] Device[Televen] WARNING: Recache Event Detected for Device
04-04-2018 10:27:32 - SYSTEM STATS: Time:18.2950 Method:cmd.php Processes:4 Threads:N/A Hosts:23 HostsPerProcess:6 DataSources:241 RRDsProcessed:167
04-04-2018 10:27:31 - POLLER: Poller[Main Poller] ASSERT: '103713428<(103738768) 12 days, 0:09:47.68' failed. Recaching host '192.168.169.64', data query #2
04-04-2018 10:27:29 - POLLER: Poller[Main Poller] ASSERT: '565000<(590000) 1:38:20.00' failed. Recaching host '192.168.168.1', data query #2
04-04-2018 10:27:26 - POLLER: Poller[Main Poller] ASSERT: '576420<(601391) 1:40:13.91' failed. Recaching host '192.168.168.2', data query #6
04-04-2018 10:27:26 - POLLER: Poller[Main Poller] ASSERT: '576119<(601369) 1:40:13.69' failed. Recaching host '192.168.168.2', data query #5
04-04-2018 10:27:26 - POLLER: Poller[Main Poller] ASSERT: '574950<(601349) 1:40:13.49' failed. Recaching host '192.168.168.2', data query #2
04-04-2018 10:27:25 - POLLER: Poller[Main Poller] ASSERT: '585154231<(585180883) 67 days, 17:30:08.83' failed. Recaching host '172.20.0.4', data query #2
04-04-2018 10:27:24 - POLLER: Poller[Main Poller] ASSERT: '14633774<(14659360) 1 day, 16:43:13.60' failed. Recaching host '192.168.169.2', data query #6
04-04-2018 10:27:24 - POLLER: Poller[Main Poller] ASSERT: '14633494<(14659355) 1 day, 16:43:13.55' failed. Recaching host '192.168.169.2', data query #5
04-04-2018 10:27:24 - POLLER: Poller[Main Poller] ASSERT: '14633133<(14659349) 1 day, 16:43:13.49' failed. Recaching host '192.168.169.2', data query #2
04-04-2018 10:27:24 - POLLER: Poller[Main Poller] ASSERT: '26230664<(26257916) 3 days, 0:56:19.16' failed. Recaching host '172.20.0.5', data query #2
04-04-2018 10:27:23 - POLLER: Poller[Main Poller] ASSERT: '405776305<(405802854) 46 days, 23:13:48.54' failed. Recaching host '192.168.169.6', data query #6
04-04-2018 10:27:23 - POLLER: Poller[Main Poller] ASSERT: '405776073<(405802847) 46 days, 23:13:48.47' failed. Recaching host '192.168.169.6', data query #5
04-04-2018 10:27:23 - POLLER: Poller[Main Poller] ASSERT: '405775695<(405802837) 46 days, 23:13:48.37' failed. Recaching host '192.168.169.6', data query #2
04-04-2018 10:27:19 - POLLER: Poller[Main Poller] ASSERT: '246348300<(246375100) 28 days, 12:22:31.00' failed. Recaching host '172.20.0.1', data query #2
04-04-2018 10:27:18 - POLLER: Poller[Main Poller] ASSERT: '585826463<(585853305) 67 days, 19:22:13.05' failed. Recaching host '172.20.0.3', data query #2
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '23408445<(23435098) 2 days, 17:05:50.98' failed. Recaching host '172.20.0.2', data query #7
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '23408429<(23435094) 2 days, 17:05:50.94' failed. Recaching host '172.20.0.2', data query #6
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '23408221<(23435083) 2 days, 17:05:50.83' failed. Recaching host '172.20.0.2', data query #5
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '265364<(292647) 0:48:46.47' failed. Recaching host 'localhost', data query #6
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '23407869<(23435070) 2 days, 17:05:50.70' failed. Recaching host '172.20.0.2', data query #4
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '265106<(292634) 0:48:46.34' failed. Recaching host 'localhost', data query #5
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '23407837<(23435060) 2 days, 17:05:50.60' failed. Recaching host '172.20.0.2', data query #2
04-04-2018 10:27:16 - POLLER: Poller[Main Poller] ASSERT: '264506<(292624) 0:48:46.24' failed. Recaching host 'localhost', data query #2
04-04-2018 10:27:15 - POLLER: Poller[Main Poller] ASSERT: '67147923<(67175868) 7 days, 18:35:58.68' failed. Recaching host '192.168.169.66', data query #2

i copy the 1.1.35 version of the same 2 files (cmd.php and snmp.php) and everything is working smooth again

@cigamit
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cigamit commented Apr 7, 2018

I have fixed the remaining issue with the ASSERT. This was caused by using the php-snmp module. I had stopped using it in my test environment as it desperately needs a code change (which is of course no excuse for not testing), and I just don't have the time to invest in fixing that php module.

@DoubleBeast
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Thanks for the support, i will wait the next official release for testing.

ronytomen pushed a commit that referenced this issue Apr 8, 2018
@cigamit @ronytomen
Resolving Issue #1501
0fb9118 
cmd.php poller not stripping alpha from snmp get values

(cherry picked from commit 636a277)
ronytomen pushed a commit that referenced this issue Apr 8, 2018
@cigamit @ronytomen
Resolving Issue #1501
ccdacb5 
cmd.php poller not stripping alpha from snmp get values

(cherry picked from commit 636a277)
@SjonHortensius SjonHortensius mentioned this issue May 18, 2018
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@netniV
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netniV commented May 18, 2018

I think you could be on to something there, though it does make me wonder if there is a placed that has been missed.

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@cigamit @netniV @DoubleBeast