Search widget is not working with custom geocode locator

[aparveen]

Custom geocoder service is not working properly within the Crowdsource Reporter application. It worked before. It works well within web maps and other applications, but not in the Crowdsource Reporter. When an address is entered and result is chosen, it will not zoom to that address within the application. The ArcGIS World Geocoder is working fine within it, but it is cumbersome for our customers to use. Our geocoder service is:
https://gis.whud.org/arcgis/rest/services/Public/SingleHouse/GeocodeServer.

Addresses Support tried are 109 Manor, 3053 Worsham Springs, 317 Rockland, and 200 Business Park
I am seeing console error.

Test app: https://stategovernment.maps.arcgis.com/apps/CrowdsourceReporter/index.html?appid=6236a76e3a374232985b4444f9c840a1

[aparveen]

cc @skrishn

[ashutoshverma-ct]

@aparveen @skrishn

We checked the above geo-locator link, it is not accessible to us. So we checked the application and it is working without the geo-locator (screenshot attached)

We also tried with our local geo-locators (secured, removed) but were unable to reproduce the exact case, at our side, the service does not return results from the particular service.

[skrishn]

@ashutoshverma-ct @sumitzarkar

The app works with a custom geolocator on https://sampleserver6.arcgisonline.com/arcgis/rest/services/Locators/SanDiego/GeocodeServer, and there are some properties/parameters different in the user's geocode server and from the one in sample server6. I requested the analyst to test with other geocode servers to identify the issue. I'll keep you posted.

cc @aparveen

[sumitzarkar]

@skrishn @aparveen

Any updates on this ticket

[skrishn]

@sumitzarkar Please proceed with the solution you recommended. I don't want to wait any longer due to the shorter dev cycle we have.
cc @aparveen

[sumitzarkar]

@aparveen

Root Cause

Here are the details of this issue:

• This issue is reproduced with the services which do not have singleLineAddresField name as 'SingleLine' and have Suggest capability. When the user clicks on the suggestion in the list this issue is reproduced.
• Currently, we are only able to reproduce this issue with the service (https://gis.whud.org/arcgis/rest/services/Public/SingleHouse/GeocodeServer)
• In this, we found that the singleLineAddressFieldName is different, it is 'Single Line Input'

 "singleLineAddressField": {
  "name": "Single Line Input",
  "type": "esriFieldTypeString",
  "alias": "Full Address",
  "required": false,
  "length": 150
 }

• The application fetches the locations of selected suggestion candidates once the user clicks on them. Also, the application was assuming that the singleLineAddressField name should be 'SingleLine'

Solution

• We have updated the code to fetch the address using the singleLineAddressFeild name defined in the service

[aparveen]

Verified in QA