[HOLD for payment 2024-08-02] App crashes when updates applied in background

[m-natarajan]

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Version Number:
Reproducible in staging?: Needs reproduction
Reproducible in production?: Needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1720035998836439

Action Performed:

1. Go to staging.new.expensify.com
2. Refresh the page after 15 minutes

Expected Result:

App reload without any issue with latest build

Actual Result:

App crashes and Clicking the green Refresh button just repeats the crash.

Workaround:

Refreshing the browser "fixed" it

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Added full log in comments section.

Add any screenshot/video evidence

View all open jobs on GitHub

Issue Owner

Current Issue Owner: @kadiealexander

[melvin-bot]

Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @dangrous (AutoAssignerNewDotQuality)

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[m-natarajan]

Full log:
react-dom.production.min.js:186 ChunkLoadError
at l.f.j (jsonp chunk loading:27:18)
at ensure chunk:6:25
at Array.reduce ()
at l.e (ensure chunk:5:56)
at index.tsx:6:32
at M (react.production.min.js:18:161)
at _l (react-dom.production.min.js:290:385)
at bu (react-dom.production.min.js:279:389)
at Cu (react-dom.production.min.js:279:320)
at mu (react-dom.production.min.js:279:180)
ss @ react-dom.production.min.js:186
i.componentDidCatch.n.callback @ react-dom.production.min.js:188
ui @ react-dom.production.min.js:137
gl @ react-dom.production.min.js:259
Cl @ react-dom.production.min.js:258
ml @ react-dom.production.min.js:257
(anonymous) @ react-dom.production.min.js:282
_u @ react-dom.production.min.js:280
au @ react-dom.production.min.js:269
v @ scheduler.production.min.js:13
T @ scheduler.production.min.js:14
e.exports @ _invoke.js:5
A.C. @ _task.js:35
b @ _task.js:21
y @ _task.js:25
Show 15 more frames
Show lessUnderstand this error
Log.ts:74 [alrt] NewExpensify crash caught by error boundary - Loading chunk 871 failed.
(error: https://staging.new.expensify.com/871-6df456c8ecfcbe410a7e.bundle.js) - {"errorInfo":"{"componentStack":"\n at Lazy\n at Suspense\n at Bt (https://staging.new.expensify.com/main-89ede2d96b76867e15d8.bundle.js:1:318844)\\n at A (https://staging.new.expensify.com/main-89ede2d96b76867e15d8.bundle.js:1:809395)\\n at f (https://staging.new.expensify.com/vendors-f5c2a49d5b3ece16ee73.bundle.js:2:591294)\\n at https://staging.new.expensify.com/vendors-f5c2a49d5b3ece16ee73.bundle.js:2:595069\\n at u (https://staging.new.expensify.com/vendors-f5c2a49d5b3ece16ee73.bundle.js:2:634409)\\n at b (https://staging.new.expensify.com/vendors-f5c2a49d5b3ece16ee73.bundle.js:2:636934)\\n at Vt (https://staging.new.expensify.com/main-89ede2d96b76867e15d8.bundle.js:1:320070)\\n at I (https://staging.new.expensify.com/main-89ede2d96b76867e15d8.bundle.js:1:282203)\\n at Zn (https://staging.new.expensify.com/main-89ede2d96b76867e15d8.bundle.js:1:331623)\\n at o 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[dangrous]

@fabioh8010 tagging you here since you seemed to have an idea on how to fix!

I'm not sure how easy it's going to be to test/reproduce this given the bug...

Also copying this article you shared here which may have a solution - https://www.codemzy.com/blog/fix-chunkloaderror-react

[fabioh8010]

Heyy, yes I can start working on this next week, could you assign me?

I'm not sure how easy it's going to be to test/reproduce this given the bug

Yeah that's true, I will try to see how we can reproduce at least something similar that would trigger the flow described in the article to auto-refresh the page.

[melvin-bot]

@dangrous, @fabioh8010, @kadiealexander Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[fabioh8010]

I will work on this tomorrow probably Melvin

[pasyukevich]

Hi, I'm Eugene from Callstack - expert contributor group.

I have the capacity and am going to take over the issue

[pasyukevich]

Today's update:

I've implemented the solution from the article.

Currently, I'm working on reproducing an error that will trigger the same behavior.

FYI: Tomorrow I will be OOO

[kadiealexander]

@pasyukevich any updates here?

[pasyukevich]

Sure

My updates

1. I've debugged the solution and updated it with some tweaks
2. I've prepared a flow to trigger a code run
3. Currently working on more accurate flow to have the same behavior as on the stage to

[dangrous]

Awesome! Looking forward to seeing it when it's ready.

[dangrous]

adding @thesahindia for review

[thesahindia]

@dangrous, I won't be able to review this right now. Will ask someone for help.

[thesahindia]

@allroundexperts, will be reviewing this.

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.12-0 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• [No QA] fix retry import error #45596

If no regressions arise, payment will be issued on 2024-08-02. 🎊

For reference, here are some details about the assignees on this issue:

• @fabioh8010 does not require payment (Contractor)
• @pasyukevich does not require payment (Contractor)
• @allroundexperts requires payment through NewDot Manual Requests

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@allroundexperts] The PR that introduced the bug has been identified. Link to the PR:
• [@allroundexperts] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@allroundexperts] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@allroundexperts] Determine if we should create a regression test for this bug.
• [@allroundexperts] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@kadiealexander] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[melvin-bot]

Payment Summary

Upwork Job

• Contributor: @fabioh8010 is from an agency-contributor and not due payment
• Contributor: @pasyukevich is from an agency-contributor and not due payment
• Reviewer: @allroundexperts owed $250 via NewDot

BugZero Checklist (@kadiealexander)

• I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
• I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants//hired)
• I have paid out the Upwork contracts or cancelled the ones that are incorrect
• I have verified the payment summary above is correct

[kadiealexander]

Payouts due:

• Contributor+: $250 @allroundexperts via NewDot

Please don't forget the checklist!

[melvin-bot]

@dangrous, @fabioh8010, @pasyukevich, @allroundexperts, @kadiealexander Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[dangrous]

@allroundexperts I think we're ready to close out the checklist on this one!

[allroundexperts]

Checklist

1. There isn't any culprit PR here. It's just an issue with how bundles are lazy loaded in React.
2. N/A
3. N/A
4. I am not sure if a regression test would be of any real value here, given that this does not have straight forward reproduction steps.

[dangrous]

Yeah that's fair! I agree that regression test is close to impossible... Leave the tab open for a long time and hope for an update to come through? I think we can just count it as an edge case we're unlikely to hit

[kadiealexander]

Sounds good! Please request payment via Newdot. Summary here.

[JmillsExpensify]

$250 approved for @allroundexperts