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No banner ad is shown with "Ad failed to load with error code 0" message #8

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4ntoine opened this issue Jan 5, 2021 · 6 comments
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@4ntoine
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4ntoine commented Jan 5, 2021

I've cloned, compiled and launched the demo app on ZTE device with HMS Core 5.0.2.301 (apk) downloaded and installed manually.

I can't see any banner shown, but i can see "Ad failed to load with error code 0" toast instead:

device-2021-01-06-005354

device-2021-01-06-005608

Here is the full log file attached.
adkit.log.txt.zip

Let me know if i did anything wrong.

PS.
ZTE Blade V8
Android 7.0

@chenqiuwei
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Try to change the country/region in your phone to other countries, don't set to US.

Thanks.

@4ntoine
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4ntoine commented Jan 7, 2021

@chenqiuwei It did not help - I've tried to set language to "English (UK)" and "French" and got "Ad failed to load with error code 3" in all the cases. Is there anything i can provide to assist resolving it?

@chenqiuwei
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You can use a HUAWEI Phone to test, and if you are connected to a network from US, pls try use VPN to connect to another country. HUAWEI Ads don't advertise to users from US.

Following the development guide:
https://developer.huawei.com/consumer/en/doc/development/HMSCore-Guides/publisher-service-dev-process-0000001050064964

Thanks.

@4ntoine
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4ntoine commented Jan 8, 2021 via email

@chenqiuwei
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Yes. Currently, only Huawei devices are supported.

@4ntoine
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4ntoine commented Jan 13, 2021

@chenqiuwei thanks for the clarification

@4ntoine 4ntoine closed this as completed Jan 13, 2021
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