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Aqara SRTS-A01 persist OTA #16345

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leroyloren opened this issue Jan 25, 2023 · 40 comments
Closed

Aqara SRTS-A01 persist OTA #16345

leroyloren opened this issue Jan 25, 2023 · 40 comments
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problem Something isn't working

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@leroyloren
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What happened?

with the following commit Koenkk/zigbee-herdsman-converters#5363 the firmware version started to be displayed correctly, but OTA is still offered to upgrade to the same version.

obrazek

obrazek

What did you expect to happen?

In the case of the latest version, do not offer an update

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.29.2-dev commit: a930539

Adapter firmware version

20221226

Adapter

sonoff zb dongleP

Debug log

Info 2023-01-25 15:21:45MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/check', payload '{"data":{"id":"Topeni kuchyne","updateAvailable":true},"status":"ok","transaction":"jp40b-7"}' Debug 2023-01-25 15:21:45Received Zigbee message from 'Topeni pokoj', type 'commandQueryNextImageRequest', cluster 'genOta', data '{"fieldControl":0,"fileVersion":25,"imageType":5017,"manufacturerCode":4447}' from endpoint 1 with groupID 0 Info 2023-01-25 15:21:45MQTT publish: topic 'zigbee2mqtt/Topeni pokoj', payload '{"away_preset_temperature":"5.0","battery":89,"calibrated":true,"child_lock":"UNLOCK","device_temperature":30,"internal_heating_setpoint":21,"last_seen":"2023-01-25T15:21:48+01:00","linkquality":142,"local_temperature":21.3,"occupied_heating_setpoint":21,"power_outage_count":0,"preset":"manual","sensor":"external","setup":false,"system_mode":"heat","update":{"installed_version":25,"latest_version":2329,"state":"available"},"update_available":true,"valve_alarm":false,"valve_detection":"OFF","voltage":2900,"window_detection":"OFF","window_open":false}' Debug 2023-01-25 15:21:45Got OTA request '{"fieldControl":0,"manufacturerCode":4447,"imageType":5017,"fileVersion":25}' Debug 2023-01-25 15:21:45ZigbeeOTA: downloaded main index Debug 2023-01-25 15:21:45Is new image available for '0x54ef4410005ab6b2', current '{"fieldControl":0,"manufacturerCode":4447,"imageType":5017,"fileVersion":25}', latest meta '{"fileVersion":2329,"fileSize":261468,"url":"https://github.com/Koenkk/zigbee-OTA/raw/master/images/Xiaomi/20221122180726_OTA_lumi.airrtc.agl001_0.0.0_0925_20221122_A6C469.ota","sha512":"40e4980fd6518dc32b19f6afd0aa3e49dd38ffa0aee1f2f7b05709cdf90273fb836e35468b6362e9756c63f19293907f50d381c379d5b9921074394e0cef4d62"}' Debug 2023-01-25 15:21:45Update available for '0x54ef4410005ab6b2': YES Info 2023-01-25 15:21:45Update available for 'Topeni pokoj' Info 2023-01-25 15:21:45MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"Update available for 'Topeni pokoj'","meta":{"device":"Topeni pokoj","status":"available"},"type":"ota_update"}' Info 2023-01-25 15:21:45MQTT publish: topic 'zigbee2mqtt/Topeni pokoj', payload '{"away_preset_temperature":"5.0","battery":89,"calibrated":true,"child_lock":"UNLOCK","device_temperature":30,"internal_heating_setpoint":21,"last_seen":"2023-01-25T15:21:48+01:00","linkquality":142,"local_temperature":21.3,"occupied_heating_setpoint":21,"power_outage_count":0,"preset":"manual","sensor":"external","setup":false,"system_mode":"heat","update":{"installed_version":25,"latest_version":2329,"state":"available"},"update_available":true,"valve_alarm":false,"valve_detection":"OFF","voltage":2900,"window_detection":"OFF","window_open":false}'

@leroyloren leroyloren added the problem Something isn't working label Jan 25, 2023
@DmxLarchey
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DmxLarchey commented Feb 4, 2023

Same problem here. Update file is loaded but the Aqara valve does not update itself in the end.

{
    "away_preset_temperature": "8.0",
    "battery": 100,
    "calibrated": false,
    "child_lock": "UNLOCK",
    "device_temperature": 17,
    "internal_heating_setpoint": 15.5,
    "linkquality": 87,
    "local_temperature": 15.5,
    "occupied_heating_setpoint": 15.5,
    "power_outage_count": 4,
    "preset": "manual",
    "sensor": "internal",
    "setup": false,
    "system_mode": "heat",
    "update": {
        "installed_version": 25,
        "latest_version": 2329,
        "state": "available"
    },
    "update_available": true,
    "valve_alarm": false,
    "valve_detection": "ON",
    "voltage": 3300,
    "window_detection": "ON",
    "window_open": false
}

@nTx-Cheerok
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bump Hi there, got the same issue.

@andrej-hrbcek
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image
no.2 and 4. already updated, OTA still finding new FW.
all have pending update like this:
image

@Kh3nsu
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Kh3nsu commented Feb 11, 2023

Can confirm! This error happens for me too!
I can update from 0.0.0_0025 to 0.0.0_0925 but then after updating it still finds
a newer one. If I try to update it says succesfull but stays at 0.0.0_0925 and so on.

@jzielke84
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Yup, same here for three of those.

@mendes588
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Can confirm this.

@OlehNazar
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I have the same problem

@xsstaff
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xsstaff commented Feb 20, 2023

Same here! :)

@C4-Dimitri
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Problem still persists. I have the same.

@Koenkk
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Owner

Koenkk commented Feb 23, 2023

Can somebody provide the debug log when doing the OTA check?

See https://www.zigbee2mqtt.io/guide/usage/debug.html on how to enable debug logging.

@jzielke84
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Can somebody provide the debug log when doing the OTA check?

2023-02-23T16:24:16.279Z zigbee-herdsman:adapter:zStack:unpi:parser <-- [254,1,100,1,0,100,254,3,68,128,0,1,27,221]
2023-02-23T16:24:16.279Z zigbee-herdsman:adapter:zStack:unpi:parser --- parseNext [254,1,100,1,0,100,254,3,68,128,0,1,27,221]
2023-02-23T16:24:16.280Z zigbee-herdsman:adapter:zStack:unpi:parser --> parsed 1 - 3 - 4 - 1 - [0] - 100
2023-02-23T16:24:16.280Z zigbee-herdsman:adapter:zStack:znp:SRSP <-- AF - dataRequest - {"status":0}
2023-02-23T16:24:16.280Z zigbee-herdsman:adapter:zStack:unpi:parser --- parseNext [254,3,68,128,0,1,27,221]
2023-02-23T16:24:16.280Z zigbee-herdsman:adapter:zStack:unpi:parser --> parsed 3 - 2 - 4 - 128 - [0,1,27] - 221
2023-02-23T16:24:16.281Z zigbee-herdsman:adapter:zStack:znp:AREQ <-- AF - dataConfirm - {"status":0,"endpoint":1,"transid":27}
2023-02-23T16:24:16.281Z zigbee-herdsman:adapter:zStack:unpi:parser --- parseNext []
2023-02-23T16:24:16.281Z zigbee-herdsman:adapter:zStack:znp:SREQ --> AF - dataRequest - {"dstaddr":20063,"destendpoint":1,"srcendpoint":1,"clusterid":25,"transid":28,"options":0,"radius":30,"len":5,"data":{"type":"Buffer","data":[25,20,0,0,100]}}
2023-02-23T16:24:16.281Z zigbee-herdsman:adapter:zStack:unpi:writer --> frame [254,15,36,1,95,78,1,1,25,0,28,0,30,5,25,20,0,0,100,76]
Zigbee2MQTT:debug 2023-02-23 17:24:16: ZigbeeOTA: downloaded main index
Zigbee2MQTT:debug 2023-02-23 17:24:16: Is new image available for '0x54ef4410005bb0e9', current '{"fieldControl":0,"manufacturerCode":4447,"imageType":5017,"fileVersion":25}', latest meta '{"fileVersion":2329,"fileSize":261468,"url":"https://github.com/Koenkk/zigbee-OTA/raw/master/images/Xiaomi/20221122180726_OTA_lumi.airrtc.agl001_0.0.0_0925_20221122_A6C469.ota","sha512":"40e4980fd6518dc32b19f6afd0aa3e49dd38ffa0aee1f2f7b05709cdf90273fb836e35468b63
62e9756c63f19293907f50d381c379d5b9921074394e0cef4d62"}'
Zigbee2MQTT:debug 2023-02-23 17:24:16: Update available for '0x54ef4410005bb0e9': YES
Zigbee2MQTT:info  2023-02-23 17:24:16: Update available for 'Heizung Wohnzimmer'
Zigbee2MQTT:info  2023-02-23 17:24:16: MQTT publish: topic 'zigbee2mqtt/Heizung Wohnzimmer', payload '{"away_preset_temperature":"5.0","battery":100,"calibrated":false,"child_lock":"LOCK","device_temperature":28,"internal_heating_setpoint":25,"linkquality":163,"local_temperature":23.1,"occupied_heating_setpoint":25,"power_outage_count":4,"preset":"manual","schedule":"OFF","schedule_settings":"mon,tue,wed,thu,fri|8:00,24.0|18:00,17.0|23:00,22.0|8:00
,22.0","sensor":"internal","setup":false,"system_mode":"heat","update":{"installed_version":25,"latest_version":2329,"state":"available"},"update_available":null,"valve_alarm":false,"valve_detection":"ON","voltage":3300,"window_detection":"OFF","window_open":false}'
Zigbee2MQTT:info  2023-02-23 17:24:16: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/check', payload '{"data":{"id":"Heizung Wohnzimmer","updateAvailable":true},"status":"ok","transaction":"821nu-2"}'

@Koenkk
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Koenkk commented Feb 23, 2023

From the log:

  • current file version 25
  • available file version: 2329

So according to the Zigbee spec an update is available.

@leroyloren
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Author

I would say the firmware is correct, imho it can't be related to Koenkk/zigbee-herdsman-converters@3055f45 after this commit the version started to display correctly, but this issue looks as if the current code version is not updated.

@Koenkk
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Koenkk commented Feb 23, 2023

The software build ID you see in the z2m ui does not determine whether an OTA update available. That is the fileVersion which is send with the OTA update request from the device. So an incorrect software build ID does not influence the OTA update functionallity.

@jzielke84
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From the log:

  • current file version 25
  • available file version: 2329

So according to the Zigbee spec an update is available.

  • Are you sure the OTA has been applied?

yes I’ve watched the update process completing for that device multiple times and I even hear the valve restarting. This happens for all three valves of the same model and brand I own.

@Cisneiros
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Adding some data that may be useful here: Right after doing an update in one of my TRVs, the state shows as

    "update": {
        "installed_version": 2329,
        "latest_version": 2329,
        "state": "idle"
    },

However, as soon as I click "Check for updates" on the OTA page for the same TRV, the state changes to

    "update": {
        "installed_version": 25,
        "latest_version": 2329,
        "state": "available"
    },

@jzielke84
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jzielke84 commented Feb 24, 2023

Looks like they use a versioning without . delimiters. Probably xxyy where xx is the major version and yy the minor version and just xx equals 00 for yy. Hence 23(.)29 will always be greater than 25. But that's just a wild guess..

@leroyloren
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Hi, after updating to version 0.0.0_0930, I noticed that an error appears when repairing:

2023-03-03 12:36:06zigbee-herdsman-converters:aqara_trv: Unknown key 252 = 0
Warning 2023-03-03 12:36:10Device 'Topeni pokoj' left the network
Warning 2023-03-03 12:37:03zigbee-herdsman-converters:aqara_trv: Unknown key 238 = 2334
Warning 2023-03-03 12:37:06zigbee-herdsman-converters:aqara_trv: Unknown key 238 = 2334

Where 2334 is the current versionCode, wouldn't that be the key to success?

@ifajardoj
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Adding some data that may be useful here: Right after doing an update in one of my TRVs, the state shows as

    "update": {
        "installed_version": 2329,
        "latest_version": 2329,
        "state": "idle"
    },

However, as soon as I click "Check for updates" on the OTA page for the same TRV, the state changes to

    "update": {
        "installed_version": 25,
        "latest_version": 2329,
        "state": "available"
    },

Same behavior here.

@DmxLarchey
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Same problem here. Update file is loaded but the Aqara valve does not update itself in the end.

{
    "away_preset_temperature": "8.0",
    "battery": 100,
    "calibrated": false,
    "child_lock": "UNLOCK",
    "device_temperature": 17,
    "internal_heating_setpoint": 15.5,
    "linkquality": 87,
    "local_temperature": 15.5,
    "occupied_heating_setpoint": 15.5,
    "power_outage_count": 4,
    "preset": "manual",
    "sensor": "internal",
    "setup": false,
    "system_mode": "heat",
    "update": {
        "installed_version": 25,
        "latest_version": 2329,
        "state": "available"
    },
    "update_available": true,
    "valve_alarm": false,
    "valve_detection": "ON",
    "voltage": 3300,
    "window_detection": "ON",
    "window_open": false
}

For the record, I now have new fields in the state, but still the update process fails to record that the firmware was updated:

{
    "away_preset_temperature": "8.0",
    "battery": 100,
    "calibrated": true,
    "child_lock": "LOCK",
    "device_temperature": 17,
    "internal_heating_setpoint": 15,
    "linkquality": 99,
    "local_temperature": 15.1,
    "occupied_heating_setpoint": 15,
    "power_outage_count": 13,
    "preset": "manual",
    "schedule": "OFF",
    "schedule_settings": "mon,tue,wed,thu,fri|8:00,24.0|18:00,17.0|23:00,22.0|8:00,22.0",
    "sensor": "internal",
    "setup": false,
    "system_mode": "heat",
    "update": {
        "installed_version": 25,
        "latest_version": 2329,
        "state": "available"
    },
    "update_available": true,
    "valve_alarm": false,
    "valve_detection": "ON",
    "voltage": 2900,
    "window_detection": "ON",
    "window_open": false
}

May be the FW was updated, or not, I do not know how to check this. But for some reason, Z2M thinks it was not.

@leroyloren
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Author

Hi, after updating to version 0.0.0_0930, I noticed that an error appears when repairing:

2023-03-03 12:36:06zigbee-herdsman-converters:aqara_trv: Unknown key 252 = 0
Warning 2023-03-03 12:36:10Device 'Topeni pokoj' left the network
Warning 2023-03-03 12:37:03zigbee-herdsman-converters:aqara_trv: Unknown key 238 = 2334
Warning 2023-03-03 12:37:06zigbee-herdsman-converters:aqara_trv: Unknown key 238 = 2334

Where 2334 is the current versionCode, wouldn't that be the key to success?

@Koenkk let me ping you, because the topic is getting cluttered. I found another observation about OTA and fileVersion. After the next OTA was published, the fileVersion changed from 25 to 30

Is new image available for '0x54ef4410005accc', current '{"fieldControl":0,"manufacturerCode":4447,"imageType":5017,"fileVersion":30}', latest meta '{"fileVersion":2334,"fileSize":263916,"url":"https://cdn.aqara.com/cdn/opencloud-product/mainland/product-firmware/prd/lumi.airrtc.agl001/20230221164442_OTA_lumi.airrtc.agl001_0.0.0_0930_20230220_0DE632.ota","sha512":"e7d4d0fdbe1d6cea2b1d3c292061fa05902a625c2cc9aaee436c6a7d5996dce4c2725e3fa16939e6d32fba6f87ee509b87c87f2dbd7e01e15a2da13f9f812023"}'

Would it be possible to use key 238, which contains the current fileVersion to read?

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue Mar 5, 2023
@Koenkk
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Koenkk commented Mar 5, 2023

@leroyloren nice!

I've did an attempt to fix the issue, please check if it works. Before checking for OTA you may need to wait a couple of hours.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)

@leroyloren
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After re-pairing now Ok, thx.

obrazek

@Koenkk
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Koenkk commented Mar 6, 2023

Great!

@Koenkk Koenkk closed this as completed Mar 6, 2023
@xsstaff
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xsstaff commented Mar 6, 2023

Updated Z2M, updated firmware and everything is fine now! Thanks! :)

@xSirrioNx
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@Koenkk Hi!
When u plan to release it? )

@Koenkk
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Koenkk commented Mar 22, 2023

Next release will be on 1 April (no joke)

@kzajac83
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Also confirm, working on Edge.

@leroyloren
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Maybe fix the typo with the leading zero and it will be perfect :-)

0.0.0_01030

obrazek

@DenDeXTeR51
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DenDeXTeR51 commented Mar 26, 2023

Dont UPGRADE! It can make a "brick" from your device... I have firmware Feb 20 2023 | 0.0.0_01030, but button "update" was active, I try to make update and in result my version was "downgraded?!?!" to Feb 20 2023 | 0.0.0_0030 and my device stop to work it just stuck in F1.1 mode(start calibration initiation). I try to re-pair or reset. nothing helps it just stuck in F1.1, for several seconds after 3pushes(calibarion) it shows main screen with temp, but then return F1.1 again......

brick

UPDATE: I update z2m to "latest-dev" and try to update another E1 and it was successful update device to Feb 20 2023 | 0.0.0_0030..., as you see version is still lower than it was before the update(0.0.0_01030), but device working...

brick2

UPDATE2: After 30min, seems device send updated info and now its - Feb 20 2023 | 0.0.0_01030. Unfortunately first E1 is still dont respond and cannot be upgraded...

@DenDeXTeR51
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On "latest-dev" updated all 8 SRTS-A01 , wait 1 hour after upgrade and version changed from 0030 on 01030. Had only 1 faulty E1 that somehow bricks after upgrade(on current z2m stable firmware)...

@ShadowRep
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Just a heads up for you @DenDeXTeR51:
When the battery in my Aqara started to run low (it actually showed about 20-30% left, if I remember correctly) it started to behave strangely. It would show the F11 screen, calibrate and then after a few seconds (probably when it tried to regulate the temperature) it would show F11 again.

So what happened was that it was too low on energy to work and when it tried, it simply rebootet, forgetting all its settings.

New batteries solved the problem. Maybe your problem is similar?
It might be worth to try out new batteries, regardless of the indicated battery status.

@DaN66O
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DaN66O commented Apr 3, 2023

After upgrading to the latest version 1.30.3 I can't update from the 0.0.0_0825
There are errors in the logs
Error 2023-04-03 14:42:14Failed to check if update available for 'thermo2' (Did not receive a current fileVersion from 'lumi.airrtc.agl001' yet, please wait some hours and try again)

@Neokeek
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Neokeek commented Apr 3, 2023

Same Error here

@kzajac83

This comment was marked as duplicate.

@Unloadable
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My Aqara SRTS-A01 has also been updated to firmware version 0.0.0_1030 (Feb 20 2023). The update took a while but went well in principle. However, the device now has a problem: the push button can no longer be pressed; it seems to be pressing against the housing from the inside. When I remove the housing, it is not pressed in.

I have tried calibrating it several times, but this did not fix the problem.

Has anyone else experienced this issue and do you have any suggestions on how to resolve it?

@kzajac83
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@Unloadable trying unplug battery for ~one minute and plug in again?

@Unloadable
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Unfortunately, it's not working. I have since discovered that the issue only occurs when the radiator is off. Only then does the inner mechanism press against the transparent window. Once the valve opens, the pressure is relieved.

My suspicion is that it has something to do with calibration. It doesn't register in time that the valve is closed and continues to press.

The result is that the button registers as being held down for a long time, activating the Child Lock.

For now, I'm not closing the housing as it should, which helps it work somewhat.

I wonder if this is a result of the update or if there's something mechanical going on with my unit.

@mkdev-de
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mkdev-de commented Jun 19, 2024

I wonder if this is a result of the update or if there's something mechanical going on with my unit.

In my case, there was a mechanical problem inside. The screw mount was broken and it was pressing on the buttons.
Check if you can lift the front (after removing the case so you can access the batteries) on one side.

imho failure of design having 3 mini screws in mini pieces of plastic pressing against a valve...

Edit: ask Aqara support for replacement - after sending some photos they send a new one. btw, nice support@Aqara

@jzielke84
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I wonder if this is a result of the update or if there's something mechanical going on with my unit.

In my case, there was a mechanical problem inside. The screw mount was broken and it was pressing on the buttons. Check if you can lift the front (after removing the case so you can access the batteries) on one side.

imho failure of design having 3 mini screws in mini pieces of plastic pressing against a valve...

I can confirm the mechanical issue. Exchanged that thermostat with one from Hama.

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