Nodon SIN-4-FP-21 ends up with missing genBasic

[MichaelMure]

What happened?

Other people having this issue at the bottom of #19169

I have 3 SIN-4-FP-21 from Nodon. Two works perfectly, but with the third I had timeout error when trying to change the pilot wire mode. I don't have the exact error anymore, but similar to {"sendWhen":"immediate","timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (Timeout - 32138 - 242 - 165 - 6 - 11 after 10000ms)' (taken from that other issue).

I had a look at the database.db file (third device is the broken one):

{"id":32,"type":"Router","ieeeAddr":"0xf4b3b1fffee51b9f","nwkAddr":34985,"manufId":4747,"manufName":"NodOn","powerSource":"Mains (single phase)","modelId":"SIN-4-FP-21","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[0,3,4,5,6,1794,4096,64512],"outClusterList":[25],"clusters":{"genBasic":{"attributes":{"modelId":"SIN-4-FP-21","manufacturerName":"NodOn","powerSource":1,"zclVersion":8,"appVersion":3,"stackVersion":103,"hwVersion":52,"dateCode":"2021","swBuildId":"3.0.0-1.4.4"}},"seMetering":{"attributes":{"multiplier":1,"divisor":1000,"instantaneousDemand":1,"currentSummDelivered":[0,186577]}},"genIdentify":{"attributes":{"identifyTime":0}},"manuSpecificUbisysDeviceSetup":{"attributes":{"mode":5}},"genOnOff":{"attributes":{"onOff":1}}},"binds":[{"cluster":0,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":3,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":1794,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":64512,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1}],"configuredReportings":[{"cluster":6,"attrId":0,"minRepIntval":1,"maxRepIntval":3600,"repChange":0,"manufacturerCode":null},{"cluster":1794,"attrId":1024,"minRepIntval":5,"maxRepIntval":3600,"repChange":1,"manufacturerCode":null},{"cluster":1794,"attrId":0,"minRepIntval":5,"maxRepIntval":3600,"repChange":[1,1],"manufacturerCode":null}],"meta":{}},"242":{"profId":41440,"epId":242,"devId":102,"inClusterList":[33],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":3,"stackVersion":103,"hwVersion":52,"dateCode":"2021","swBuildId":"3.0.0-1.4.4","zclVersion":8,"interviewCompleted":true,"meta":{"configured":1520543266},"lastSeen":1712177167846}
{"id":33,"type":"Router","ieeeAddr":"0xf082c0fffe2071e4","nwkAddr":38222,"manufId":4747,"manufName":"NodOn","powerSource":"Mains (single phase)","modelId":"SIN-4-FP-21","epList":[242,1],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[0,3,4,5,6,1794,4096,64512],"outClusterList":[25],"clusters":{"genBasic":{"attributes":{"modelId":"SIN-4-FP-21","manufacturerName":"NodOn","powerSource":1,"zclVersion":8,"appVersion":3,"stackVersion":103,"hwVersion":52,"dateCode":"2021","swBuildId":"3.0.0-1.4.4"}},"seMetering":{"attributes":{"multiplier":1,"divisor":1000,"instantaneousDemand":1,"currentSummDelivered":[0,411]}},"manuSpecificUbisysDeviceSetup":{"attributes":{"mode":3}},"genIdentify":{"attributes":{"identifyTime":0}},"genOnOff":{"attributes":{"onOff":0}}},"binds":[{"cluster":0,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":3,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":1794,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":64512,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1}],"configuredReportings":[{"cluster":6,"attrId":0,"minRepIntval":1,"maxRepIntval":3600,"repChange":0,"manufacturerCode":null},{"cluster":1794,"attrId":1024,"minRepIntval":5,"maxRepIntval":3600,"repChange":1,"manufacturerCode":null},{"cluster":1794,"attrId":0,"minRepIntval":5,"maxRepIntval":3600,"repChange":[1,1],"manufacturerCode":null}],"meta":{}},"242":{"profId":41440,"epId":242,"devId":102,"inClusterList":[33],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":3,"stackVersion":103,"hwVersion":52,"dateCode":"2021","swBuildId":"3.0.0-1.4.4","zclVersion":8,"interviewCompleted":true,"meta":{"configured":1520543266},"lastSeen":1712177165864}
{"id":34,"type":"Router","ieeeAddr":"0xf082c0fffe180179","nwkAddr":45975,"manufId":4747,"manufName":"NodOn","powerSource":"Mains (single phase)","modelId":"SIN-4-FP-21","epList":[242,1],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[0,3,4,5,6,1794,4096,64512],"outClusterList":[25],"clusters":{"genIdentify":{"attributes":{"identifyTime":0}},"seMetering":{"attributes":{"multiplier":1,"divisor":1000,"currentSummDelivered":[0,39415],"instantaneousDemand":0}},"manuSpecificUbisysDeviceSetup":{"attributes":{"mode":3}},"genOnOff":{"attributes":{"onOff":0}}},"binds":[{"cluster":0,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":3,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":1794,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1},{"cluster":64512,"type":"endpoint","deviceIeeeAddress":"0x00124b001caa8446","endpointID":1}],"configuredReportings":[{"cluster":6,"attrId":0,"minRepIntval":1,"maxRepIntval":3600,"repChange":0,"manufacturerCode":null},{"cluster":1794,"attrId":1024,"minRepIntval":5,"maxRepIntval":3600,"repChange":1,"manufacturerCode":null},{"cluster":1794,"attrId":0,"minRepIntval":5,"maxRepIntval":3600,"repChange":[1,1],"manufacturerCode":null}],"meta":{}},"242":{"profId":41440,"epId":242,"devId":102,"inClusterList":[33],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":3,"stackVersion":103,"hwVersion":52,"dateCode":"2021","swBuildId":"3.0.0-1.4.4","zclVersion":8,"interviewCompleted":true,"meta":{"configured":1520543266},"lastSeen":1712177141699}

As you can see, genBasic is missing in the third device. After copying that section from other and restarting Zigbee2MQTT, the device worked flawlessly.

I've no idea what let to that misconfiguration.

What did you expect to happen?

All three device fully working.

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.36.0 commit: 86ed71c

Adapter firmware version

20220219

Adapter

zzh!

Setup

docker on a sinology nas

Debug log

No response

[MichaelMure]

Side note, but the "epList":[1,242] vs "epList":[242,1] difference is also suspicious. It's very similar to #15962 which got fixed with Koenkk/zigbee-herdsman-converters@961fa6f. It doesn't seem to be the problem here though as I didn't have to change that value to fix the problem.

[Chartreusito]

I have the same problem on one recently purchased module, here is the error log :

error 2024-04-26 13:13:22Publish 'set' 'pilot_wire_mode' to 'XXXXXXXXXXXX' failed: 'Error: ZCL command 0xbc026efffeae314a/242 manuSpecificNodOnPilotWire.setMode({"mode":1}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":4747,"transactionSequenceNumber":null,"writeUndiv":false}) failed (Timeout - 42272 - 242 - 33 - 64512 - 11 after 10000ms)'

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