walkie-talkie-usage-report.md

title	author	ms.author	manager	audience	ms.topic	ms.service	ms.reviewer	ms.date	f1.keywords	ms.localizationpriority	search.appverid	ms.collection	description	appliesto
Walkie Talkie usage and performance report	lana-chin	v-chinlana	jtremper	admin	conceptual	microsoft-365-frontline	yinchang	10/13/2023	NOCSH	high	MET150	M365-collaboration m365-frontline highpri teams-1p-app-admin	Learn how to use the Walkie Talkie usage and performance report in the Microsoft Teams admin center to get an overview of Walkie Talkie usage activity in your organization.	Microsoft Teams Microsoft 365 for frontline workers

Walkie Talkie usage and performance report

The Walkie Talkie usage and performance report in the Microsoft Teams admin center gives you an overview of Walkie Talkie activity in your organization. The report provides information such as the number of push-to-talk (PTT) transmissions made and received, channel activity, transmission duration, and device and participant details.

Use this report to gain insight into Walkie Talkie usage trends and performance in your organization. To access the report, you must be a Teams Administrator, Global Reader, Report Reader, or Global Administrator.

Important

Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use a less-privileged role.

Download and view the report

1. In the left navigation of the Microsoft Teams admin center, choose Analytics & reports > Usage reports. On the View reports tab, under Report, select Walkie Talkie usage.
2. Under Date range, select a date range of 7 days or 30 days. Then, choose Run report.
3. Select Generate report.
4. On the Downloads tab, under Status, choose Download to download the report in CSV format.

Interpret the report

The report gives you a breakdown of each transmission made during the date range that you selected. Here's the information included in the report.

Column name	Description
TenantId	Tenant ID.
UserId	User ID.
DeviceId	Device ID.
ChannelId	The Walkie Talkie channel in which communication happens.
ConversationId	ID of each PTT transmission.
TeamId	ID of the team that corresponds to the Walkie Talkie channel in which the user connects to.
UnreachableParticipantsCount	Number of participants flagged as unreachable and hidden from the roster because they weren't able to receive any of the last five transmissions.
TransmissionDuration	Duration of time (in milliseconds) between when the service receives the notification that one participant is about to start a transmission to when the service delivers the last package of that transmission.
TotalParticipantsCount	Total number of participants connected to the Walkie Talkie channel.
PacketCount	Number of packets used to send the audio transmission.
NotifiedParticipants	The participants to which a push notification is sent when a transmission starts. In scenarios where the connection between the device and service is lost, a notification is sent to the device to re-establish the connection as soon as possible because a transmission is coming.
AudioDurationMilliseconds	Duration of the transmission in milliseconds.
ConnectionId	ID of each connection to a Walkie Talkie channel established by the device.
TransmissionStartTime	Date and time when the first audio packet is received by the service.
TransmissionEndTime	Date and time when the last audio packet is received by the service.
ParticipantList	A semi-colon delimited list of IDs of the devices connected to the channel at the time the transmission is sent.
CallTimedOut	Whether the transmission exceeded the duration limit. This is a Boolean value.
Platform	Device operating system.
ParticipantType	Whether the participant was the transmitter or a receiver of the transmission.
WebSocketState	Whether the status of the connection between the device and the service was already established when the transmission started.
AppVersion	Version of the Teams app installed on the device.
ClientCallStatus	Indicates if the device was able to receive the transmission without any issue.

Related articles

• Manage the Walkie Talkie app in Teams
• Get started with Walkie Talkie