G-suite issue logging in

[ncagney]

Hello I am getting the below error after trying to sign-up and entering the verification with a partner we work with that is using Microsoft Azure as a customer portal.

We cannot create a self-service Azure AD account for you because G-SUITE MANAGED EMAIL has disabled self-service account sign-up by email validation. Ask G-SUITE MANAGED EMAIL's admin to enable EmailVerified users or create an account for you.

I am the organisation's G-suite Admin, with moderate IT abilities, but neither our partner who runs the Azure portal or myself have found an answer as of May 2020.

Any help would be appreciated.

Thank you,
Nathan

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Document Details

⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: 1f8cb0a2-6df6-06d6-8cda-df18c0b2f32f
• Version Independent ID: e452da86-6fd9-0919-2f87-74a196b72c43
• Content: What is B2B collaboration in Azure Active Directory?
• Content Source: articles/active-directory/b2b/what-is-b2b.md
• Service: active-directory
• Sub-service: b2b
• GitHub Login: @msmimart
• Microsoft Alias: mimart

[SumanthMarigowda-MSFT-zz]

@ncagney Thanks for your question. We are checking on this and will respond to you soon.

[SaurabhSharma-MSFT]

@ncagney can you please provide more details at which step you are getting this error ?

[ncagney]

Thank you. I get the error after using the link sent to me, then choosing a username and password, then I am sent the verification code, after I enter the verification code is when the error code happens

[SaurabhSharma-MSFT]

@ncagney Can you please check if External Collaboration settings are correct.
Please follow the below steps -

1. Got to Azure portal and click Azure Active directory in the left pane.
2. Under Manage, click User settings.
3. Under External users, click Manage External collaboration settings.
   

If the above is correct then can please make sure that users joining via email is allowed on the backend. You can do that with PowerShell as per the instructions provided in this Microsoft document. Steps are listed as below -

1. You will fist have to make sure you've installed the MSOnline module by running this command in PowerShell: Install-Module MSOnline
2. Then connect to PowerShell with the Global Administrator account of the tenant where the user is being invited to, use this command: Connect-MsolService
3. After connecting to PowerShell, you have to run the following command :
   Set-MsolCompanySettings -AllowEmailVerifiedUsers $true -AllowAdHocSubscriptions $true

Please let me know what the outcome is.

[ncagney]

Thank you for continuing to look into for me. As the end user trying to access another companies Azure portal, I do not have access any Microsoft or Azure, strictly Google's G-suite Admin Console.

[ncagney]

In looking into more with someone that knows our organisation; it looks like our domain is already tied to an unused Office 365 instance setup by someone who has left the organisation, which I need to figure out to get access to do anything with. Thank you though for your help and our time looking into!

[SaurabhSharma-MSFT]

@ncagney Anytime !!. We will now proceed to close this thread. If there are further questions regarding this matter, please reopen it and we will gladly continue the discussion.

[hedmah]

Hello I am getting the below error after trying to sign-up and entering the verification with a partner we work with that is using Microsoft Azure as a customer portal.

We cannot create a self-service Azure AD account for you because G-SUITE MANAGED EMAIL has disabled self-service account sign-up by email validation. Ask G-SUITE MANAGED EMAIL's admin to enable EmailVerified users or create an account for you.

I am the organisation's G-suite Admin, with moderate IT abilities, but neither our partner who runs the Azure portal or myself have found an answer as of May 2020.

Any help would be appreciated.

Thank you,
Nathan

Document Details

⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: 1f8cb0a2-6df6-06d6-8cda-df18c0b2f32f
• Version Independent ID: e452da86-6fd9-0919-2f87-74a196b72c43
• Content: What is B2B collaboration in Azure Active Directory?
• Content Source: articles/active-directory/b2b/what-is-b2b.md
• Service: active-directory
• Sub-service: b2b
• GitHub Login: @msmimart
• Microsoft Alias: mimart

How was this solved in the end?

[ncagney]

It was not, we had to create a separate @outlook.com email and thankfully we were allowed to use that.

…

On Thu, 17 Dec 2020 at 11:14, Hedy Mahmoudi ***@***.***> wrote: Hello I am getting the below error after trying to sign-up and entering the verification with a partner we work with that is using Microsoft Azure as a customer portal. We cannot create a self-service Azure AD account for you because G-SUITE MANAGED EMAIL has disabled self-service account sign-up by email validation. Ask G-SUITE MANAGED EMAIL's admin to enable EmailVerified users or create an account for you. I am the organisation's G-suite Admin, with moderate IT abilities, but neither our partner who runs the Azure portal or myself have found an answer as of May 2020. Any help would be appreciated. Thank you, Nathan Document Details ⚠ *Do not edit this section. It is required for docs.microsoft.com <http://docs.microsoft.com> ➟ GitHub issue linking.* - ID: 1f8cb0a2-6df6-06d6-8cda-df18c0b2f32f - Version Independent ID: e452da86-6fd9-0919-2f87-74a196b72c43 - Content: What is B2B collaboration in Azure Active Directory? <https://docs.microsoft.com/en-us/azure/active-directory/b2b/what-is-b2b#feedback> - Content Source: articles/active-directory/b2b/what-is-b2b.md <https://github.com/Microsoft/azure-docs/blob/master/articles/active-directory/b2b/what-is-b2b.md> - Service: *active-directory* - Sub-service: *b2b* - GitHub Login: @msmimart <https://github.com/msmimart> - Microsoft Alias: *mimart* How was this solved in the end? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#55043 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/APUAA3VJP3X2YSYYS2B2LC3SVHR3FANCNFSM4ND4MSPQ> .