| title | description | ms.date | ms.topic | author | ms.author | ms.reviewer | search.audienceType | ms.custom | |
|---|---|---|---|---|---|---|---|---|---|
System configurations | MicrosoftDocs |
Learn about the system configurations that best practices outlines and against which Best Practices Analyzer performs analysis. |
06/27/2024 |
article |
gandhamm |
mgandham |
mgandham |
|
evergreen |
In the context of [!INCLUDEpn-best-practices-analyzer] and [!INCLUDEpn_unified_service_desk] client application, system configurations are categorized as the hardware and software requirements for the computer and [!INCLUDEpn_unified_service_desk].
[!INCLUDEpn-best-practices-analyzer] checks memory on your computer and displays an error or warning when the value is less than 4 GB. [!INCLUDEpn_unified_service_desk] works best when memory (RAM) is 4 GB or more.
Upgrade the memory (RAM) of your computer to 4 GB or more.
Available Memory is the remaining memory (RAM) on your computer after memory consumed by the existing processes.
[!INCLUDEpn-best-practices-analyzer] checks available memory (RAM) on your computer and displays the warning when the value is less than 1 GB. [!INCLUDEpn_unified_service_desk] works best when Available Memory (RAM) is 4 GB or more.
Close other processes to help ensure that Available Memory (RAM) is 1 GB or more.
[!INCLUDEpn-best-practices-analyzer] checks the [!includepn-ms-windows-short] operating system version on your computer. If you use any version earlier than [!includepn-windows-7], the [!INCLUDEpn-best-practices-analyzer] displays a warning.
The supported operating system version is [!includepn-windows-10], [!includepn-windows-8-1], [!includepn-windows8], or [!includepn-windows-7]. However, the recommended operating system is [!includepn-windows-10].
[!INCLUDEpn_unified_service_desk] works best with latest version of operating system.
Upgrade your computer to latest operating system version.
[!INCLUDEpn-best-practices-analyzer] checks the free hard disk space on your computer and displays a warning when the value is less than 12 GB. [!INCLUDEpn_unified_service_desk] works best when hard disk space is 12 GB or more.
Delete old or unnecessary files to free space for [!INCLUDEpn_unified_service_desk].
[!INCLUDEpn_unified_service_desk] version
[!INCLUDEpn-best-practices-analyzer] checks for the version of the [!INCLUDEpn_unified_service_desk] and recommends upgrading to the latest version of [!INCLUDEpn_unified_service_desk] to experience performance, reliability, and stability.
Download and upgrade to the latest version of [!INCLUDEpn_unified_service_desk]. [!INCLUDEproc_more_information] Download Unified Service Desk and Upgrade the Unified Service Desk
[!INCLUDEpn_unified_service_desk] Up time
[!INCLUDEpn-best-practices-analyzer] checks the active operational time of [!INCLUDEpn_unified_service_desk] and displays a warning when [!INCLUDEpn_unified_service_desk] is active for more than eight hours.
[!INCLUDEpn_unified_service_desk] works best when the you restart the client application after an active operational time of eight hours.
To experience uninterrupted performance, we recommended that you restart [!INCLUDEpn_unified_service_desk] after an active time of eight hours.
Memory by [!INCLUDEpn_unified_service_desk] process
[!INCLUDEpn-best-practices-analyzer] checks for memory consumption by [!INCLUDEpn_unified_service_desk] processes and displays a warning when the value is more than 500 MB.
The memory consumption of the [!INCLUDEpn_unified_service_desk] process increases when you host browser hosted controls in Internal WPF mode. Hosting browser hosted controls in IE process significantly reduces the memory footprint of [!INCLUDEpn_unified_service_desk] process.
Therefore, [!INCLUDEpn_unified_service_desk] works best when you use an IE process for hosting browser hosted controls.
Review and move any browser hosted controls in Internal WPF mode or hybrid mode (IE process and Internal WPF) to IE process mode.
[!includepn-ms-windows-short] KB updates
[!INCLUDEpn-best-practices-analyzer] checks for the [!includepn-ms-windows-short] KB3092627 update if your operating system is [!includepn-windows-7] and displays a warning when the KB3092627 is not installed on your computer.
[!INCLUDEpn_unified_service_desk] works best when the [!includepn-ms-windows-short] KB3092627 update is installed on your [!includepn-windows-7].
Install the [!includepn-ms-windows-short] KB3092627 update on your computer. [!INCLUDEproc_more_information] KB3092627
Analyze best practices in Unified Service Desk
Download and install Best Practices Analyzer
Read Best Practices Analyzer report
List of rule categories and parameters
Unified Service Desk configurations
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