Plex login redirecting back to Ombi login page

[sebinemeth]

Describe the bug
I am having an issue with the Plex login (kind of the same as #3256 but Plex does not seem to be the problem). When I click on the Login with Plex option, the popup is showing the same Ombi login screen (https://ombi.remetelak.com/login/true), not the Plex authentication page. Clicking on the button again opens another popup window and so on. The only error message I could spot was shown on the console of the main window at the moment of clicking the button (the same happens in the popups if clicking the button):

ERROR TypeError: Failed to execute 'setRequestHeader' on 'XMLHttpRequest': String contains non ISO-8859-1 code point.
    at main-es2015.e7356ac3ac8b71f9eb18.js:1
    at main-es2015.e7356ac3ac8b71f9eb18.js:1
    at Array.forEach (<anonymous>)
    at d.forEach (main-es2015.e7356ac3ac8b71f9eb18.js:1)
    at t._subscribe (main-es2015.e7356ac3ac8b71f9eb18.js:1)
    at t._trySubscribe (main-es2015.e7356ac3ac8b71f9eb18.js:1)
    at main-es2015.e7356ac3ac8b71f9eb18.js:1
    at s (main-es2015.e7356ac3ac8b71f9eb18.js:1)
    at t.subscribe (main-es2015.e7356ac3ac8b71f9eb18.js:1)
    at main-es2015.e7356ac3ac8b71f9eb18.js:1

To Reproduce
Steps to reproduce the behavior:

1. Open login screen
2. Click on Login with Plex
3. Popup shows same login screen

Expected behavior
Popup should be redirected to Plex authentication page.

Screenshots
-- no additional info in screenshots --

Logs (Logs directory where Ombi is located)
Not applicable

Desktop (please complete the following information):

• OS: MacOS, Android, Win10
• Browser: Chrome, Firefox

Ombi Version (please complete the following information):

• Version: 4.6.4 develop
• Media Server: Plex
• Database Type: SQLite

Additional context
Docker setup (linuxserver/ombi:development), traefik reverse proxy.

[github-actions]

Hi!

Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.

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Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.

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Thanks!

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[tidusjar]

What happens when you do it locally and not through your reverse proxy?

[sebinemeth]

What happens when you do it locally and not through your reverse proxy?

The same thing, the popup keeps redrecting to <ip>:<port>/login/true

[tidusjar]

And what's In the console of the main browser and the tab ?

[sebinemeth]

And what's In the console of the main browser and the tab ?

The console of the main tab shows the error that I pasted above, the console of the popup tab is empty...

[tidusjar]

what's your browsers language set to?

[sebinemeth]

what's your browsers language set to?

Hungarian, so that could be the issue.
Thanks for the fix @tidusjar, is it already on developer? I updated to 4.7.8 but the issue is still present...

[sebinemeth]

If the problem really is the charset then ISO-8859-1 will still have issues with some characters in Hungarian (ő, ű, etc.). As far as I know ISO-8859-2 (Latin-2) would work for these, but a unicode charset would be even better.

[tidusjar]

Can you change your language to English for example. Does it then work for you?

[sebinemeth]

I tried to set the browser and ombi app language to english, same behavior...

[tidusjar]

Whats your Ombi application Name set to (if you have a custom one?) in Customization Settings

[sebinemeth]

Okay, that was it. I had a Unicode bullet in my application name (•, U+2022), removing that it works! I can live without that symbol, but still, it would be nice to support Unicode or at least Latin-2. @tidusjar thanks for the support!

[tidusjar]

I don't think that's in my control in that case. That's Plex rejecting the HTTP call due to it containing unicode. The only thing I can do is disallow any unicode characters in the Application Name in that case