Delay action hanging up workflows

[davidbelk]

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Please provide a brief description of the problem. Please do not forget to attach the relevant screenshots from your side.

When we have a delay action start with a workflow, after the first action, the workflow hangs with a message of, "Workflow is delayed".

Expected Behavior

The workflow used to continue to move to the next form after the first form was submitted and the delay ran in the background.

Actual Behavior

The workflow displays, "Workflow is delayed" and does not move to the next form.

Steps to Reproduce

Upload the simple test workflow attached.

• Run the workflow and submit the form.
• See error
  Delay Test_202307121112.json.zip

Rock Version

15.1

Client Culture Setting

en-US

[JimMichael]

I can confirm this behavior on my 15.1 system.

I wonder if this change introduced this behavior 3442c0c

[JimMichael]

Seems like the Delay action is not just delaying the Form actions within the Activity it lives in, but stops all other Form processing in other activities. It looks like a possible work around (though I still consider the current behavior broken) is to:

1. Move the Delay activity to the bottom of the workflow
2. Add a Complete Workflow action to the Test Form 2 activity.

[nlBayside]

We're also experiencing this problem with some workflows, but not all. That's interesting that it stops Forms from processing in other Workflow Activities. Thank you for the temporary workaround! Hopefully this gets resolved soon

[adamhann]

If it's helpful, we are experiencing the same thing! Thanks for creating this issue David!

[nathanp]

We are on 15.1 and are also having this issue.
Any ETA on 15.2?

[nairdo]

@nathanp We're currently in the final week+ of alpha testing for v16.0. We would probably start a shorter v15.2 alpha->beta testing cycle shortly afterwards. I know it sounds a bit backwards (order wise) so you'll have to trust us on this.

[nairdo]

@nathanp In an effort to better communicate release schedules, we recently created a new Release Roadmap which you can get to from the Release Notes page.

[Luke-Potter]

@nairdo I know on the roadmap you linked 15.2 is "Near Future". This bug in particular is hitting us pretty hard, do you have any kind of eta on this? I'm trying to decide if I can "live" with this issue or I need to be super proactive & deal with it.

Thanks!

[nairdo]

@Luke-Potter We're packing the v15.2 alpha today and should start the alpha testing team tomorrow. Let us know if you (or someone from your team) wants to participate in alpha testing: https://community.rockrms.com/get-involved/role/alpha-beta-testers (Just realize you must not deploy alpha-versions to your production system!)

[andypullen]

This bug is also hitting us pretty hard. The roadmap is helpful in a way, but doesn't sufficiently say when we can expect the update. I'm trying to weigh whether it would be best to wait (if the release is imminent), manually update WorkflowEntry.ascx.cs, or jump the gun on 16.0... @nairdo can you give us any more info on the release schedule? Thank you!

[chead4]

@andypullen v15.2 will be released within the next couple weeks.

[nairdo]

@andypullen Andy, @chead4 and I reviewed this situation again yesterday. and we ended up accelerating the release of v15.2 -- so it is available as of today.