Update doesnt work. #43

boindil · 2016-08-26T09:12:57Z

On latest version (5.0.1) the instanceinfo is always wrong and thus the script cant download and update my instance.

It detects 127.0.0.1 as SERVERQUERY_IP, but I got two IPs and teamspeak is running on the secondary only. The script doesnt detect amd64 / linux as well.

The text was updated successfully, but these errors were encountered:

Sebbo94BY · 2016-08-26T11:14:21Z

Thanks for reporting this problem.

Please replace INSTANCE_PATH with the absolute path to your TS3 instance and LATEST_INSTANCE_LOG_FILE with the absolute path to your latest instance log file (_0.log) and execute these commands:

# ServerQuery IP
grep -E '^query_ip=' < INSTANCE_PATH/ts3server.ini | cut -d '=' -f 2 | cut -d ',' -f 1

# ServerQuery Port
grep -E '^query_port=[0-9]{4,5}$' < INSTANCE_PATH/ts3server.ini | cut -d '=' -f 2

# Platform: Linux or FreeBSD
grep -Eo '(Linux|FreeBSD)' LATEST_INSTANCE_LOG_FILE

# Architecture: 32bit or 64bit
grep -Eo 'Binary: (64bit|32bit)' LATEST_INSTANCE_LOG_FILE | cut -d " " -f 2
ls $(find ${1} -name 'ts3server_*_*' 2> /dev/null | grep -v 'ts3server_minimal_runscript.sh' | sort | tail -1) | grep -Eo  '(amd64|x86)' | tail -1

Have you installed expect and telnet? Which Operating System and version (eg. Debian 8.5) are you using?

golimer · 2016-08-26T15:56:18Z

same problem

TS3tools TS3UpdateScript Debug Report

Date and time of report: 20160826-1152
TS3UpdateScript Installation Path: /home/ts3
TS3UpdateScript Version: 5.0.1
TS3UpdateScript Parameters: --inform-online-clients --check

TS3UpdateScript output

Please copy and paste the output of the shell below this line and/or attach a debug file of this script.

Operating System Details

LSB Version: :base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
Distributor ID: CentOS
Description: CentOS release 6.8 (Final)
Release: 6.8
Codename: Final

Linux server.g3.lt 2.6.32-042stab116.2 #1 SMP Fri Jun 24 15:33:57 MSK 2016 x86_64 x86_64 x86_64 GNU/Linux

root User locale

LANG=C
LC_CTYPE="C"
LC_NUMERIC="C"
LC_TIME="C"
LC_COLLATE="C"
LC_MONETARY="C"
LC_MESSAGES="C"
LC_PAPER="C"
LC_NAME="C"
LC_ADDRESS="C"
LC_TELEPHONE="C"
LC_MEASUREMENT="C"
LC_IDENTIFICATION="C"
LC_ALL=

teamspeak User locale

LANG=C
LC_CTYPE="C"
LC_NUMERIC="C"
LC_TIME="C"
LC_COLLATE="C"
LC_MONETARY="C"
LC_MESSAGES="C"
LC_PAPER="C"
LC_NAME="C"
LC_ADDRESS="C"
LC_TELEPHONE="C"
LC_MEASUREMENT="C"
LC_IDENTIFICATION="C"
LC_ALL=

TS3 Update Details

Update path: 3.0.11.3 -> 3.0.13.3
Instance path: /home/teamspeak
Type Of Files Storage: Local disk
ServerQuery IP: 0.0.0.0
ServerQuery Port: 10011
Installed TS3 Server Version: 3.0.11.3
Installed TS3 Server Build: 1428931591
Installed TS3 Server Platform: linux
TS3 Server Instance Log Path: /home/teamspeak/logs
TS3 Server Architecture: amd64
*nix Owner: teamspeak (UID 500)
*nix Group: teamspeak (GID 500)
Database Type: MariaDB
Update Text (Manually): The server will be updated to the version 3.0.13.3 right now.
Update Text (Cronjob): The server will be updated to version 3.0.13.3 in 5 minutes.
Ignore Clients: 1,
Ignore ServerGroups: 1,2,

INI Files

ts3server.ini

machine_id=
default_voice_port=9987
voice_ip=0.0.0.0
liscensepath=
filetransfer_port=30033
filetransfer_ip=0.0.0.0
query_port=10011
query_ip=0.0.0.0
query_ip_whitelist=query_ip_whitelist.txt
query_ip_blacklist=query_ip_blacklist.txt
dbplugin=ts3db_mariadb
dbpluginparameter=ts3db_mariadb.ini
dbsqlpath=sql/
dbsqlcreatepath=create_mariadb/
dblogkeepdays=90
logpath=logs
logquerycommands=0
dbclientkeepdays=30

Sebbo94BY · 2016-08-26T16:13:09Z

Perfect!

First of all, you should get a warning message by your TeamSpeak 3 server due of the locale "C" (see issue #44). I recommend you, to fix that by setting it to UTF8. You should be able to change this by using the command system-config-language:

yum install system-config-language
system-config-language

Anyway, I can just see this single problem:

ServerQuery IP 0.0.0.0 -> Can't be used; should be 127.0.0.1

Everything else looks fine. Please note, that the IP "0.0.0.0" in the ts3server.ini means, that your TS3 server instance is listening on all interfaces and IP addresses. If you want, that your server is only listening on a single IP, you have to set this IP there instead of "0.0.0.0".

It detects 127.0.0.1 as SERVERQUERY_IP, but I got two IPs and teamspeak is running on the secondary only. The script doesnt detect amd64 / linux as well.

Can you please show me your instance details from the output of the script? There should be written "0.0.0.0" as ServerQuery IP and not 127.0.0.1.

Also, as I can see there, the script has detected amd64 and linux in your case. Is that wrong? What should be correct?

golimer · 2016-08-26T16:21:00Z

this is VPS centos 6.8 :)
OK changed still same

TS3tools TS3UpdateScript Debug Report

Date and time of report: 20160826-1219
TS3UpdateScript Installation Path: /home/ts3
TS3UpdateScript Version: 5.0.1
TS3UpdateScript Parameters: --inform-online-clients --check

TS3UpdateScript output

Please copy and paste the output of the shell below this line and/or attach a debug file of this script.

Operating System Details

LSB Version: :base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
Distributor ID: CentOS
Description: CentOS release 6.8 (Final)
Release: 6.8
Codename: Final

Linux server.g3.lt 2.6.32-042stab116.2 #1 SMP Fri Jun 24 15:33:57 MSK 2016 x86_64 x86_64 x86_64 GNU/Linux

root User locale

LANG=C
LC_CTYPE="C"
LC_NUMERIC="C"
LC_TIME="C"
LC_COLLATE="C"
LC_MONETARY="C"
LC_MESSAGES="C"
LC_PAPER="C"
LC_NAME="C"
LC_ADDRESS="C"
LC_TELEPHONE="C"
LC_MEASUREMENT="C"
LC_IDENTIFICATION="C"
LC_ALL=

teamspeak User locale

LANG=C
LC_CTYPE="C"
LC_NUMERIC="C"
LC_TIME="C"
LC_COLLATE="C"
LC_MONETARY="C"
LC_MESSAGES="C"
LC_PAPER="C"
LC_NAME="C"
LC_ADDRESS="C"
LC_TELEPHONE="C"
LC_MEASUREMENT="C"
LC_IDENTIFICATION="C"
LC_ALL=

TS3 Update Details

Update path: 3.0.11.3 -> 3.0.13.3
Instance path: /home/teamspeak
Type Of Files Storage: Local disk
ServerQuery IP: 127.0.0.1
ServerQuery Port: 10011
Installed TS3 Server Version: 3.0.11.3
Installed TS3 Server Build: 1428931591
Installed TS3 Server Platform: linux
TS3 Server Instance Log Path: /home/teamspeak/logs
TS3 Server Architecture: amd64
*nix Owner: teamspeak (UID 500)
*nix Group: teamspeak (GID 500)
Database Type: MariaDB
Update Text (Manually): The server will be updated to the version 3.0.13.3 right now.
Update Text (Cronjob): The server will be updated to version 3.0.13.3 in 5 minutes.
Ignore Clients: 1,
Ignore ServerGroups: 1,2,

INI Files

ts3server.ini

machine_id=
default_voice_port=9987
voice_ip=0.0.0.0
liscensepath=
filetransfer_port=30033
filetransfer_ip=0.0.0.0
query_port=10011
query_ip=127.0.0.1
query_ip_whitelist=query_ip_whitelist.txt
query_ip_blacklist=query_ip_blacklist.txt
dbplugin=ts3db_mariadb
dbpluginparameter=ts3db_mariadb.ini
dbsqlpath=sql/
dbsqlcreatepath=create_mariadb/
dblogkeepdays=90
logpath=logs
logquerycommands=0
dbclientkeepdays=30

Database INI-file

[config]
host=127.0.0.1
port=3306
username=golimer
password=CENSORED_PASS
database=ts3db
socket=

Log files

Instance Log file

golimer · 2016-08-26T16:23:28Z

Starting to think about to update server manually :(

Sebbo94BY · 2016-08-26T16:33:33Z

I'm not very familiar with CentOS, but this article may help you, to change the locale: http://www.cyberciti.biz/faq/how-to-set-locales-i18n-on-a-linux-unix/

You may have already changed it, but need a further command or logout and in again to take effect.

I believe, you missunderstand something. The Installed TS3 Server Platform can only be linux or freebsd. TeamSpeak does only differ between these platforms:

Windows
OS X
Linux
FreeBSD

You can find this list here: http://teamspeak.com/downloads#server

Due of that, there will never be written "CentOS", "Debian" or anything like that. That's not the TS3 Server Platform, but the operating system distribution. ;)

Now, you've set 127.0.0.1 as ServerQuery IP in the ts3server.ini and the TS3 Update Details is also displaying that. So it's using the correct set IP address.

What exactly do you interpret as issue? Just show me the output and let me know, what's wrong with that and I'll help you to fix or get that working. :)

golimer · 2016-08-26T16:39:18Z

CENTOS is redhat linux :)

root@server [/home/ts3]# ./TS3UpdateScript --inform-online-clients --check

About: This is the most widely used and fastest shell script to update all your TeamSpeak 3 server instances.
Author: Sebastian Kraetzig info@ts3-tools.info
Website: www.ts3-tools.info
facebook: www.facebook.com/TS3Tools
License: GNU GPLv3

|_ / | / | | ___ ___ | |___ () __ / | ___
| | ___ \ | \ | / _ \ / _ | / | | | ' | | / _
| | ___) |) || || () | () | __ | | | | | | () |
|| |// _____/ **/||**()|| ||| ___/

Script Version: 5.0.1 (2016-08-18)
Script License: Free (limited)

Donate and support this script: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=7ZRXLSC2UBVWE

Please wait... Script is working...

Performing self-tests as preventive measures against possible failures [ OK ]

Collecting necessary information for further tasks [ OK ]

All collected information were validated successfully as preventive measures against possible failures [ INFO ]

1 TeamSpeak 3 server instance found...

Collecting as much as possible information for following TeamSpeak 3 server instance: /home/teamspeak
1 instance for update process...
############################################################################
Do you want to update this instance to the following version? 3.0.13.3

    Installation Directory: /home/teamspeak
    Installed Version: 3.0.11.3 (Build: 1428931591)
    Installed Platform: Linux
    Installed Architecture: amd64

    Instance Log Files: /home/teamspeak/logs
    Instance TSDNS Binary: /home/teamspeak/tsdns/tsdnsserver_linux_amd64
    TSDNS Status: Inactive

    Owner: teamspeak (UID: 500)
    Group: teamspeak (GID: 500)

    ServerQuery IP: 127.0.0.1
    ServerQuery Port: 10011

    Database Type: MariaDB

############################################################################
Please answer: ([y]es/[n]o) y
Poking clients on following instance: /home/teamspeak [ .. ]

send: spawn id exp4 not open
while executing
"send "clientpoke msg=The\sserver\swill\sbe\supdated\sto\sthe\sversion\s3.0.13.3\sright\snow. clid=10\r""
[ OK ]

Trying to backup temporary server passwords. Please wait...
Could not backup temporary server passwords. Don't worry. You may just don't had any.
TeamSpeak 3 server instance stopped for update process.
Backup created successful.
TeamSpeak 3 server instance was updated successful.
TeamSpeak 3 server instance was started successful.
Waiting 15 seconds to execute TeamSpeak 3 server and TSDNS health check...
TeamSpeak 3 server is not running any longer.
Due of the failed update, the TS3UpdateScript has created a debug report in /home/teamspeak
Update failed. Rollback to the version '3.0.11.3'.
TeamSpeak 3 server instance was started successful.
Backup was deleted successful.

Sebbo94BY · 2016-08-26T17:39:13Z

Thanks for this output.

Can you please send or link the debug file for your update process here? You need to use the parameter --debug <file> therefore. This will help me, to identify and fix the poking error regarding send: spawn id exp4 not open.

I believe, that you've the same issue like a few other customers. By starting the TS3 server instance it returns a "Segmentation fault" and due of that, the server crashes. I'm already working on a fix for that with TeamSpeak.

golimer · 2016-08-26T17:55:41Z

http://g3.lt/debug.log

P.S. i have change query ip to 0.0.0.0 cause monitor not working not time to search how to fix :)
and i don't think so this is problem :)

Sebbo94BY · 2016-08-26T18:09:45Z

Yeah, no problem.

The poking error should be fixed with the issue #45.

Regarding the other issue, I'm currently talking to the TeamSpeak developers. But we think, that we've already found the reason for this cause.

golimer · 2016-08-26T18:14:37Z

eta of fixing? :) APPROX.

boindil · 2016-08-26T18:18:55Z

Hi,
I cant edit the ts3server.ini since I dont use one. All settings are saved in the database (sqlitedb).

The update script detects my instance but cant connect to it, since it thinks the server query port is available on 127.0.0.1 - its not.

I managed to modify the update script to use the correct IP > after that it doesnt know anything about amd64 / linux (which it should since it wanted me to install lsb_release ...)

Anyways, I did update my teamspeak server, but doing so manually would've been faster probably :-D

golimer · 2016-08-26T18:22:43Z

I will do same :) tomorrow if the will not push fixes :)

Sebbo94BY · 2016-08-26T18:27:59Z

@golimer With "Regarding the other issue" I mean fixing the real cause for the failed update. Should be fixed soon. :)

@boindil So you've just updated the ServerQuery binding IP address within the database? I'm not sure, if that's a supported solution by TeamSpeak. :D

I'll improve the script, to check the settings in the database too.

What exactly did you change in the TS3UpdateScript? You may have just broken the script with your change. o.O

Sebbo94BY · 2016-08-26T20:33:48Z

@boindil Can you provide me some more information, please?

What does the ServerQuery command "bindinglist" return for you?
Did you set the binding IP for all three types of bindings or only a specific one? If only for a specific one: Please let me know which one.

Sebbo94BY · 2016-08-26T23:18:13Z

I've improved the ServerQuery IP detection and fixed the problem with the failed TS3 update process.

boindil · 2016-08-27T13:16:48Z

@boindil So you've just updated the ServerQuery binding IP address within the database? I'm not sure, if that's a supported solution by TeamSpeak. :D

If I'm correct thats the recommended solution .. I've never used a ts3server.ini file. Prior do changing the bindings I had a look at the teamspeak forums.

What exactly did you change in the TS3UpdateScript? You may have just broken the script with your change. o.O

Yes, I'm pretty sure I did "break" the script. I replaced the important variables (IP, platform, architecture) with static strings. It did update correctly, but that was only a one time change to be able to update. I did revert the script after that.

Still I am not sure, why the script did not detect the platform and architecture using lsb_release (which it asked me to install - error/warning during script update)

What does the ServerQuery command "bindinglist" return for you?

telnet ts.domain.de 10011
Trying 5.135.X.X...
Connected to ts.domain.de.
Escape character is '^]'.
TS3
Welcome to the TeamSpeak 3 ServerQuery interface, type "help" for a list of commands and "help <command>" for information on a specific command.
login serveradmin mypassword
error id=0 msg=ok
bindinglist
ip=5.135.X.X
error id=0 msg=ok

Did you set the binding IP for all three types of bindings or only a specific one? If only for a specific one: Please let me know which one.

I did change all bindings

Sebbo94BY · 2016-08-27T13:22:15Z

@boindil lsb_release isn't used to detect the architecture and platform. It's used for debug information, which will be written to the debug report. See @golimer example: #43 (comment) (Operating System Details)

Thanks for your feedback.

Did you test the latest version of the TS3UpdateScript, if it's displaying the correct server details?

boindil · 2016-08-30T17:52:21Z

Hi,
the latest version does display that my server is up2date. Thus it seems everything is working, since the script wasnt able to connect via server query before (with 5.1.0 it can connect).

Sebbo94BY · 2016-08-30T17:56:00Z

Thanks for your feedback!

boindil · 2016-08-30T17:59:32Z

Thank you for your hard work!

boindil · 2016-10-05T16:07:33Z

Got to reopen this because I've updated my TS3 server today.

Trying to backup temporary server passwords. Please wait...
^CCould not backup temporary server passwords. Don't worry. You may just don't had any.

After waiting about 2 minutes, I pressed CTRL+C. The script proceeded after that. I guess it is related to this issue, but I'm not sure.

Sebbo94BY · 2016-10-05T16:32:21Z

I don't think, that it's related. Please create a new issue for that and attach, send or provide me a debug file.

By the way: How many virtual servers are running on your instance? It's highly not recommend to use it as ATHP, because it's already taking a few minutes even when there are only 1 to 5 virtual servers.

Here are already to much and old posts about something else. Thanks.

Sebbo94BY self-assigned this Aug 26, 2016

Sebbo94BY added bug enhancement labels Aug 26, 2016

Sebbo94BY added this to the In Progress milestone Aug 26, 2016

Sebbo94BY mentioned this issue Aug 26, 2016

ServerQuery IP: Get IP from database too #46

Closed

Sebbo94BY modified the milestones: Done, In Progress Aug 26, 2016

boindil closed this as completed Aug 30, 2016

boindil reopened this Oct 5, 2016

Sebbo94BY closed this as completed Oct 5, 2016

TS3Tools locked and limited conversation to collaborators Oct 5, 2016

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Update doesnt work. #43

Update doesnt work. #43

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Update doesnt work. #43

Update doesnt work. #43

Comments

boindil commented Aug 26, 2016

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golimer commented Aug 26, 2016

TS3tools TS3UpdateScript Debug Report

TS3UpdateScript output

Operating System Details

root User locale

teamspeak User locale

TS3 Update Details

INI Files

ts3server.ini

Sebbo94BY commented Aug 26, 2016 • edited Loading

golimer commented Aug 26, 2016

TS3tools TS3UpdateScript Debug Report

TS3UpdateScript output

Operating System Details

root User locale

teamspeak User locale

TS3 Update Details

INI Files

ts3server.ini

Database INI-file

Log files

Instance Log file

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