Can't Obtain Account Information when saving

[edhans]

Description

Could be coincidence, or something new in 3.16. This started for me yesterday after upgrading. When I save a model, probably 25% of the time I get the following error when trying to save against an XMLA endpoint to a Power BI Premium Capacity.

Saving again so far has always fixed it, so it isn't preventing work from getting done, just annoying.

Tabular Editor 3 Version

3.16

Screenshots

No response

Steps to Reproduce

No response

Expected behavior

No response

Crash Report

No response

Windows Version

11

[mlonsk]

Hi @edhans

That does sound annoying.
I have not been able to reproduce it by making random changes and saving it. Are you making any specific changes at that point that you are saving?

[edhans]

Not that I can think of. 99% of what I am doing is just adding or changing measures. The model otherwise is pretty stable.

[mlonsk]

Could you share a Session ID (Help -> About Tabular Editor) with us the next time it happens, either here or at support@tabulareditor.com ? We can then try to look at the telemetry to investigate what is happening.

[edhans]

It just happened 30 seconds ago. Session ID d1c76377-c61c-4759-a8d3-d1d2322ca003

I had just duplicated a measure and saved the model.

[edhans]

Just happened again. Made a very small change to a measure. Save, error shown above, click ok, then save and it works. It has never not worked on the 2nd save. Same session ID as above.

[otykier]

Thanks Ed, we see the logs now. It seems to be a problem in AMO/TOM v. 19.80.0 which we started using in version 3.16.0 of Tabular Editor. We have reached out to Microsoft to better understand what's going on.

[edhans]

Thanks Daniel. I was following the thread at #1322 and wondered if it was related. 🤨

[mlonsk]

It certainly seems to be; as Daniel said in #1322, we are considering our next steps.

[otykier]

Hi @edhans
We have a new build ready where we've rolled back AMO/TOM to 19.79.1.1. This is the same version that we used in TE 3.15.0.

Could you give this new build a shot and see if this fixes the issue for you? Thanks!

Download options:

• 64 bit installer
• 64 bit portable
• 32 bit installer
• 32 bit portable

(Release notes identical to 3.16.1 with the addition that AMO/TOM has been downgraded to 19.79.1.1)

[edhans]

Will do. Installing now but won't be getting to work on models for a few hours this morning.

[edhans]

FYI @otykier - I've been working for about 3 straight hours now and rock solid stable. This issue has not come back since upgrading to 3.16.2, so yeah, that new component from MS is a mess. Thanks!

[mlonsk]

Thank you for testing @edhans, much appreciated.

We have just publicly released 3.16.2 and will close this issue.