Terms of Service
By signing up for Telegram, you accept our Privacy Policy and agree not to:
- Use our service to send spam or scam users.
- Promote violence on publicly viewable Telegram channels, bots, etc.
- Post illegal pornographic content on publicly viewable Telegram channels, bots, etc.
We reserve the right to update these Terms of Service later.
Citizens of EU countries and the United Kingdom must be at least 16 years old to sign up.
Terms of Service for Telegram Premium
Telegram is a free application that provides a wide range of services, including unlimited cloud storage, 2 GB file uploads, audio and video calls, group chats up to 200,000 members, support for multiple devices, and more, free of charge. Some additional services, such as Telegram Premium, may be available for purchase in certain countries – offering an even more powerful messaging experience and a chance to support the continuing development of the Telegram platform.
1. Introduction
Telegram Premium is a subscription membership that unlocks exclusive features and improved functionality. By purchasing Telegram Premium, you agree that you are authorizing recurring monthly payments, which will be made to Telegram using the payment method you selected until the subscription is canceled by you or Telegram.
Telegram uses third-party payment processors to securely facilitate purchases of Telegram Premium.
1.1. Payment
You can manage your Telegram Premium subscription by accessing the Telegram Premium section in the Settings of your Telegram account. If your payment method is declined, you must provide new payment information or your Telegram Premium subscription will be canceled. If you provide new payment information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.
1.2. Taxes and Conversion Rates
Users in certain regions may be required to pay local taxes, which will be calculated and added to the total cost of a purchase. Payment providers may apply their own commissions and conversion rates to payments in various currencies. This is outside of Telegram’s control.
2. Cancellation Policy
2.1. Cancelling a Subscription
You can cancel Telegram Premium any time. To cancel your subscription, follow the instructions in the Telegram Premium section in the Settings of your Telegram account. If you purchased Telegram Premium using your Apple ID, you can cancel your subscription through your device's Account Settings or in the Manage Subscriptions section of the Apple App Store. If you purchased Telegram Premium using Google Play, you can cancel your subscriptions by visiting the Subscriptions section of Google Play.
2.1 Refunds and Effective Cancellation
Your subscription will remain active from the time you cancel until the end of your current billing period, and you will not receive a refund or credit for any remaining days in your current billing period. At the end of your subscription you will lose access to all features associated with Telegram Premium.
Deleting your Telegram account or removing the Telegram application from your device does not cancel your subscription.
3. Paid Services Obtained Through Third Parties
If you obtain a Telegram Premium subscription via a third party (e.g. Google Play, Apple App Store), your purchase may be further subject to the third party's terms as agreed between you and the third party. For Paid Services obtained via a third party, your billing relationship will be directly with the applicable third party.
4. Termination
4.1. Compliance with the Terms
Failure to comply with the Telegram Terms of Service may result in a temporary or a permanent ban from Telegram or some of its services. In such instances, you might lose the benefits of Telegram Premium and we will not compensate you for this loss.
4.2. Unilateral Termination
Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; in this case we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.
5. Taxes, Fees and Refunds.
You are responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of Telegram.
Generally, all charges for purchases are nonrefundable. It is not possible to get a “partial refund” or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.
6. Changes
6.1. Pricing and Terms
While we do not anticipate frequent changes to the price of Telegram Premium, we reserve the right to change both these terms and the fees in effect on renewal of your subscription, to reflect factors such as changes to our business, different product offerings, or new economic conditions.
6.2. Advance Notice
We will give you no less than 30 days' advance notice of any material changes via a message to your Telegram account and you will have the opportunity to cancel your subscription before the new fee comes into effect. Any correspondence from the Telegram Team about a user’s Premium account will be sent via verified service accounts in the Telegram app.
Messages from Telegram about your Premium account will contain relevant information about your subscription or payment status – not special offers or promotions.
7. The Scope of Premium Services
7.1. Included Services
The services included in the Telegram Premium subscription (“Premium Services”) are listed in the Premium Section. From time to time, we may add new items into the Premium Services. We may also remove some of the existing Premium Services if we are no longer able to provide them for legal or technical reasons. In addition, some Premium Services may become free of charge for all Telegram users in the future.
7.2. Availability
Telegram strives to make its services available for all users all the time, but occasional technical issues may occur, temporarily preventing us from delivering services, including Premium Services, to our users. Telegram will not compensate you for any direct or indirect loss resulting from our temporary inability to provide any free or paid services.
Premium Services are available on major Telegram clients, such as the official iOS and Android apps. Some Telegram apps made by Telegram or by third parties may not offer all Premium Services immediately after they are launched or at all.
7.3. Software Requirements
Some Premium Services may require the latest version of the Telegram application to be installed on your device. In some cases, users you interact with may also need to have the latest version of the Telegram application installed on their devices in order to be able to view the content you share with them by the use of Premium Services. For example, exclusive stickers available only to the Telegram Premium subscribers or documents larger than 2 GB may be correctly viewed only by users with an up-to-date version of Telegram.
In general, users you interact with will not have to purchase a Telegram Premium subscription in order to view the content you share with them by the use of Premium Services.
** 7.4. Voice-to-text conversion**
Premium Services include the optional ability to request the conversion of any voice message on Telegram to text. This technology is still evolving and there is no guarantee that every voice message you attempt to convert to text will be transcribed correctly or transcribed at all. The accuracy and availability of this technology depends on a third party (Google LLC, subsidiary of Alphabet Inc.), and we can not guarantee that it will always be accurate and available.
Read more about the privacy of this data in our Privacy Policy.
7.5. Increased Download Speed
Premium Services include increased download speed of media and documents on Telegram. This increase is allowed by the removal of all relevant speed limits on Telegram’s side. However, your actual download speed will also depend on external factors such as your hardware, your internet provider and certain intermediary connectivity providers. Therefore, there is no guarantee that enabling Premium Services will always affect the speed with which you download documents and media on Telegram.
7.6. The Absence of Advertisements
In certain countries Telegram shows sponsored messages in one-to-many channels that have over 1000 subscribers. The subscribers of Telegram Premium won't see such sponsored messages displayed by Telegram. However, channels on Telegram are managed by other users, their administrators, who may publish their own content featuring third-party promotions or sponsorships. These ads are not part of the Telegram advertisement platform and subscribers of Telegram Premium may still see them.
