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Unexpected error while slicing #13194

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2 tasks done
astrokahuna opened this issue Sep 2, 2022 · 2 comments
Open
2 tasks done

Unexpected error while slicing #13194

astrokahuna opened this issue Sep 2, 2022 · 2 comments
Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

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@astrokahuna
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Application Version

5.1.0

Platform

Windows 10

Printer

Ultimaker 3

Reproduction steps

Error while slicing model

Actual results

Slicing failed

Expected results

Slicing would have completed

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

Link to project file:
https://nrchaa-my.sharepoint.com/:u:/g/personal/denniscrabtree_nrchaa_onmicrosoft_com/EXSqwHmcF2VIs30hfbiONV4BeBTbCBIb4QqPPQ1-lx2yyQ?e=qB6rer

stderr.log

@astrokahuna astrokahuna added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Sep 2, 2022
@GregValiant GregValiant added Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach and removed Status: Triage This ticket requires input from someone of the Cura team labels Sep 2, 2022
@GregValiant
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GregValiant commented Sep 2, 2022

Thanks for the report.
There are certain models that simply aren't suitable for 3D printing. This model isn't very large but contains 5.3million vertices and 1.8million triangles. That is a fairly ridiculous density/resolution. The guard rails that are on some of the platforms are especially troublesome to print.

The model is watertight but has a lot of other errors (duplicate faces, degenerate faces, etc.). I couldn't get MeshMixer to work with it. Cura never finished slicing with your UM S3 printer active. I was able to repair the file with MS 3D Builder.

I configured my Ender as a dual extruder printer and after moving the model away from the build plate midpoint and rotating the model (that is a known bug) I did get the repaired model to slice at a 0.2 Layer Height.
image

So there are multiple things going on here. The model itself is a PITA to work with as well as having errors, but I think there may be something going on with the Ultimaker S3 and your Normal profile as well. In addition there is the "won't slice when centered" bug which has come up numerous times with Cura 5.1.

Someone from the Cura Team (@MariMakes ?) will take a look at this.

The chances of this guys mustache printing are not good.
image

@astrokahuna
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astrokahuna commented Sep 6, 2022 via email

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Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.
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