CommandTimeoutException in 0.3.X.X version

[ghost]

Version 3 of your api does not work for me. When I am trying to use version 3 of your api , The following error occurs when trying to command or get the status of any device I own.
The devices I own are mss110 and the dimmer switch (MSS560).

Unknown event!
Unknown event!
Unknown event!
Device online status changed: Family Lights went online
Device online status changed: Living Lights went online
Device online status changed: V2 Extra 2 went online
Device online status changed: V1 Extra 1 went online
Device online status changed: Bedroom Lamp went online
Device online status changed: UV Light went online
Traceback (most recent call last):
  File "./test.py", line 54, in <module>
    bed.get_status()
  File "~/git/MerossIot/meross_iot/cloud/devices/power_plugs.py", line 117, in get_status
    self._state = self._get_status_impl()
  File "~/git/MerossIot/meross_iot/cloud/devices/power_plugs.py", line 78, in _get_status_impl
    data = self.get_sys_data()['all']
  File "~/git/MerossIot/meross_iot/cloud/device.py", line 129, in get_sys_data
    return self.execute_command("GET", ALL, {})
  File "~/git/MerossIot/meross_iot/cloud/device.py", line 126, in execute_command
    return self.__cloud_client.execute_cmd(self.uuid, command, namespace, payload, callback=callback, timeout=timeout)
  File "~/git/MerossIot/meross_iot/cloud/client.py", line 300, in execute_cmd
    raise CommandTimeoutException("A timeout occurred while waiting fot the ACK: %d" % timeout)
meross_iot.cloud.exceptions.CommandTimeoutException.CommandTimeoutException: A timeout occurred while waiting fot the ACK: 10

I'm not sure why this is happening as version 2 seems to be working fine (Although for me, version 2 stops working after a day of running which is why I want to test version 3)

The test script is essentially doing this:

# Initiates the Meross Cloud Manager. This is in charge of handling the communication with the remote endpoint
    manager = MerossManager(meross_email=username, meross_password=password)

    # Register event handlers for the manager...
    manager.register_event_handler(event_handler)

    # Starts the manager
    manager.start()

    # You can retrieve the device you are looking for in various ways:
    # By kind
    devs = manager.get_supported_devices()
    devs[0].get_status()

It happens on the .get_status(), .turn_on(), .turn_off() commands.

[vincenzosuraci]

Just my two cents. It is just a matter of handling the Exception when calling bed.get_status(), so that it does not freeze the execution of the python script. A CommandTimeoutException can occur for a variety of causes, e.g. internet leaks.

VS

[ghost]

Surrounding the commands with a try: except did not work either

[ghost]

Figured it out.
For anyone experiencing this issue, it is due to the domain being set to "eu-iot.meross.com" instead of "iot.meross.com"
I assume only people in the US will have issue with this.

[ghost]

Created a pull request to fix this issue.

#48

[albertogeniola]

Hi @ace5987 ,
Nice spot. I've had very little time lately, so I could not look into that. Anyways I've just merged your PR. New version of the library is 0.3.0.0.b2. Could you check it's now working?

Alberto.

[ghost]

It's been tested already on my own local source for a while now. I just decided to create a pull request now since I would like it to be up on pip. Thanks for the merge! One thing to make sure would be that @vincenzosuraci can also use the api still I cannot confirm if it works in EU the same way.

[albertogeniola]

Actually my current test environment is in Europe and all the tests have passed. Therefore I assume it's working as expected! Thank you for your help!

…

On Wed, May 15, 2019, 22:07 ace5987 ***@***.***> wrote: It's been tested already on my own local source for a while now. I just decided to create a pull request now since I would like it to be up on pip. Thanks for the merge! One thing to make sure would be that @vincenzosuraci <https://github.com/vincenzosuraci> can also use the api still I cannot confirm if it works in EU the same way. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#47?email_source=notifications&email_token=ABDO7C77NFBO5NCYUUBHPGTPVRUQNA5CNFSM4HLK6CPKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODVPZR6A#issuecomment-492804344>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ABDO7CZ4YE77SP6YL53FKJTPVRUQNANCNFSM4HLK6CPA> .

[ehenriqu7]

Hi.
I recently refreshed my Pi Zero image with Diet pi version, and installed the updated meross_iot=0.3.3.0. I'm running python 3.7.1 with GCC 8.3.0.
I'm having the same 'CommandTimeoutException' error since the new install. Previously, I was running meross_iot on a Raspbian bustar image, with older meross_iot module and no issues.

tst.py.txt
terminal_error.txt

File "/home/dietpi/.local/lib/python3.7/site-packages/meross_iot/cloud/device.py", line 143, in execute_command
return self.__cloud_client.execute_cmd(self.uuid, command, namespace, payload, callback=callback, timeout=timeout)
File "/home/dietpi/.local/lib/python3.7/site-packages/meross_iot/cloud/client.py", line 321, in execute_cmd
raise CommandTimeoutException("A timeout occurred while waiting for the ACK: %d" % timeout)
meross_iot.cloud.exceptions.CommandTimeoutException.CommandTimeoutException: A timeout occurred while waiting for the ACK: 10

Any ideia what could be the issue?

Many thanks.