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Getting InvalidInput error with no details on createFeed #1559

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ests opened this issue Jul 1, 2021 · 12 comments
Closed

Getting InvalidInput error with no details on createFeed #1559

ests opened this issue Jul 1, 2021 · 12 comments

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@ests
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ests commented Jul 1, 2021

After encrypting and uploading feed data I try to create feed with this request:

POST https://sellingpartnerapi-na.amazon.com/feeds/2020-09-04/feeds

X-Amz-Date: 20210630T193924Z
X-Amz-Access-Token: Atza|Iw.......JYP51WWnFo
X-Amz-Security-Token: GMi.....PmrsIA=
Authorization: AWS4-HMAC-SHA256 Credential=AX......

{"feedType":"POST_ORDER_ACKNOWLEDGEMENT_DATA","marketplaceIds":["ATVPDKIKX0DER"],"inputFeedDocumentId":"amzn1.tortuga.3.f509...PL6IE3V"}

But every time (I also tried different feed types and other settings) I get 400 response with no further explanation:

        {
          "errors": [
            {
              "code": "InvalidInput",
              "message": "Invalid request parameters",
              "details": ""
            }
          ]
        }

How can I fix this?

(I also opened support ticket ID: 8529250961, still no response)

@jlevers
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jlevers commented Jul 6, 2021

I'm running into this issue too, when calling createFeed with some code I wrote that was working fine a couple months ago. In my case, it's the POST_FLAT_FILE_FULFILLMENT_DATA report.

@parvathm @ShivikaK any idea what changed here? As far as I can tell, me and @ests are both calling the endpoint correctly, and the error doesn't give enough info to debug effectively.

@ShivikaK
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ShivikaK commented Jul 6, 2021

Hello @ests & @jlevers

Thank you for raising this issue.

We are currently investigating the issue and will update the support case reported as well with further details once the root cause is identified.

Thanks,
Shivika Khare
Selling Partner API Developer Support

@ShivikaK
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ShivikaK commented Jul 6, 2021

Hello @jlevers

I would appreciate if you can also share a sample request ID with timestamp for your failing request.

Is this issue restricted to one seller or multiple seller accounts?

Thanks,
Shivika Khare
Selling Partner API Developer Support

@jlevers
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jlevers commented Jul 7, 2021

Timestamp: 20210707T032318Z
Request ID: d784604e-5c23-428d-b3ec-feec8d8c672f

Of the sellers I've tested, it only appears to be happening with one of them.

@ests
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ests commented Jul 7, 2021

I tested it on 2 sellers, and it happends on one of them.

@ShivikaK
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ShivikaK commented Jul 7, 2021

Hello,

Thank you for providing the details. The issue has been reported for further investigation. I will get back to you once I have an update on the root cause.

Thanks,
Shivika Khare
Selling Partner API Developer Support

@ShivikaK
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Timestamp: 20210707T032318Z
Request ID: d784604e-5c23-428d-b3ec-feec8d8c672f

Of the sellers I've tested, it only appears to be happening with one of them.

Hello @jlevers

The issue with createFeed operation is related to the seller account for which this operation is being called and not a bug with the API itself.

I would request you to please create a support case with us to further resolve the seller account issue.

Thanks,
Shivika Khare
Selling Partner API Developer Support

@RECEP39
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RECEP39 commented Aug 15, 2021

HELLO, I'M RECOGNIZING PRODUCT UPDATE AND PRODUCT INSTALLATION ERROR BECAUSE THE PALLSTOCK AUTOMATION PROGRAM DON'T RECEIVE THE STORE FEE FROM MY AMAZON ACCOUNT
{
"errors": [
{
"code": "InvalidInput",
"message": "Invalid request parameters",
"details": ""
}
]
}
I'M GETTING SUCH ERROR IN PALLSTOCK PROGRAM
CAN YOU FIX THE ERROR?
THANKS...

@RECEP39
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RECEP39 commented Aug 15, 2021

HELLO, I RECEIVED PRODUCT UPDATE AND PRODUCT INSTALLATION ERROR BECAUSE PALSTOK AUTOMATION PROGRAM DID NOT CHARGE A STORE FEE FROM MY AMAZON ACCOUNT
{
"errors": [
{
"code": "Invalid Input",
"message": "Invalid request parameters",
"details": ""
}
]
}
I GOT SUCH ERROR IN PALLSTOK PROGRAM
CAN YOU FIX THE ERROR?
THANKS...

@AteqEjaz
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AteqEjaz commented Oct 14, 2021

Hi guys,

I'm also facing exact same issue, not able to upload products under seller account using POST_PRODUCT_DATA getting

Response body: {
"errors": [
{
"code": "InvalidInput",
"message": "Invalid Input",
"details": ""
}
]
}

HTTP status code: 400
Response headers: {"Date"=>"Thu, 14 Oct 2021 23:05:32 GMT", "Content-Type"=>"application/json", "Content-Length"=>"117", "Connection"=>"keep-alive", "x-amzn-RequestId"=>"78056b34-7511-41de-9d5a-5b9644750492", "x-amzn-RateLimit-Limit"=>"0.0083", "x-amz-apigw-id"=>"HOGlcG7iIAMF6bQ=", "X-Amzn-Trace-Id"=>"Root=1-6168b7bc-7e6ff1021d6fb2a3288e8291"}

Debuging info:

x-amzn-RequestId: 78056b34-7511-41de-9d5a-5b9644750492
x-amzn-RateLimit-Limit: 0.0083
x-amz-apigw-id: HOGlcG7iIAMF6bQ=
X-Amzn-Trace-Id: Root=1-6168b7bc-7e6ff1021d6fb2a3288e8291

Any help?

Thanks

@ests ests closed this as completed Oct 22, 2021
@kelegele
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kelegele commented Jun 2, 2022

Timestamp: 20210707T032318Z
Request ID: d784604e-5c23-428d-b3ec-feec8d8c672f
Of the sellers I've tested, it only appears to be happening with one of them.

Hello @jlevers

The issue with createFeed operation is related to the seller account for which this operation is being called and not a bug with the API itself.

I would request you to please create a support case with us to further resolve the seller account issue.

Thanks, Shivika Khare Selling Partner API Developer Support

Hello @ShivikaK
Counld SP-API adjust the error message to be more accurate so that API users can quickly identify the problem without affecting normal order fulfillment?

@jieett
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jieett commented Oct 10, 2022

Timestamp: 20210707T032318Z
Request ID: d784604e-5c23-428d-b3ec-feec8d8c672f
Of the sellers I've tested, it only appears to be happening with one of them.

Hello @jlevers

The issue with createFeed operation is related to the seller account for which this operation is being called and not a bug with the API itself.

I would request you to please create a support case with us to further resolve the seller account issue.

Thanks, Shivika Khare Selling Partner API Developer Support

hello @ShivikaK ! So how should we set up the seller's account ? Or where need to be set ?I have the same problem : created feed: POST_FBA_INBOUND_CARTON_CONTENTS

@shreeharsh-a shreeharsh-a transferred this issue from amzn/selling-partner-api-docs May 24, 2024
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