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AwxTaskError.TaskError(instance, rc) Exception: project_update xxx (failed) encountered an error #2083

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itcrowdsource opened this issue Jul 21, 2018 · 10 comments

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@itcrowdsource
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itcrowdsource commented Jul 21, 2018

ISSUE TYPE
  • Bug Report
COMPONENT NAME
  • API
  • UI
SUMMARY

While launching a job an activity tries to retrieve the latest updates from the GIT source repository. This activity fails.

ENVIRONMENT
  • AWX version: 1.0.6.35
  • AWX install method: docker on linux
  • Ansible version: 2.6.1
  • Operating System: Ubuntu Xenial
  • Web Browser: Chrome
STEPS TO REPRODUCE
  • Create a job template
  • Create a GIT source project (SCM update options: Clean, Update Revision On Launch)
  • Configure the job template to use a GIT source
  • Run the job template
EXPECTED RESULTS

Job runs succesfully

ACTUAL RESULTS

Job fails:
Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 881, in run self.pre_run_hook(instance, **kwargs) File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 2123, in pre_run_hook task_instance.run(local_project_sync.id) File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 574, in _wrapped return f(self, *args, **kwargs) File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 1027, in run raise AwxTaskError.TaskError(instance, rc) Exception: project_update 567 (failed) encountered an error (rc=2), please see task stdout for details.

ADDITIONAL INFORMATION
@matburt
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matburt commented Jul 24, 2018

Sooo... what was the error in the project update detail view?

Post the reason for the failure and we can reopen as needed.

@matburt matburt closed this as completed Jul 24, 2018
@itcrowdsource
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itcrowdsource commented Jul 25, 2018

@matburt what information is further needed? I've already provided the details about the error message. I'm currently unable to sync a source. In my case a GIT source. If I go into inventory -> Sources ->Click the sync button I'm getting the following error message in the task details view:

Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 881, in run self.pre_run_hook(instance, **kwargs) File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 2123, in pre_run_hook task_instance.run(local_project_sync.id) File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 574, in _wrapped return f(self, *args, **kwargs) File "/usr/lib/python2.7/site-packages/awx/main/tasks.py", line 1027, in run raise AwxTaskError.TaskError(instance, rc) Exception: project_update 619 (failed) encountered an error (rc=2), please see task stdout for details. SHOW LESS

@matburt
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matburt commented Jul 25, 2018

Look at the error in the job stdout view for the update itself.

@itcrowdsource
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itcrowdsource commented Jul 25, 2018

The job's stdout view is empty
awx_update_error

@matburt
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matburt commented Jul 25, 2018

can you grab the api output for this job?

@itcrowdsource
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API doesn't seem to contain data for this job...
awx_api_623

@matburt
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matburt commented Jul 27, 2018

It's not a job... those are playbook runs. It'll be a project update under /api/v2/project_updates/n/

@itcrowdsource
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{
    "id": 623,
    "type": "project_update",
    "url": "/api/v2/project_updates/623/",
    "related": {
        "credential": "/api/v2/credentials/2/",
        "unified_job_template": "/api/v2/projects/6/",
        "stdout": "/api/v2/project_updates/623/stdout/",
        "project": "/api/v2/projects/6/",
        "cancel": "/api/v2/project_updates/623/cancel/",
        "notifications": "/api/v2/project_updates/623/notifications/",
        "scm_inventory_updates": "/api/v2/project_updates/623/scm_inventory_updates/",
        "events": "/api/v2/project_updates/623/events/"
    },
    "summary_fields": {
        "instance_group": {
            "id": 1,
            "name": "tower"
        },
        "credential": {
            "id": 2,
            "name": "Bitbucket",
            "description": "Bitbucket",
            "kind": "scm",
            "cloud": false,
            "credential_type_id": 2
        },
        "unified_job_template": {
            "id": 6,
            "name": "GIT source",
            "description": "GIT source",
            "unified_job_type": "project_update"
        },
        "project": {
            "id": 6,
            "name": "GIT source",
            "description": "GIT source",
            "status": "successful",
            "scm_type": "git"
        },
        "user_capabilities": {
            "start": true,
            "delete": true
        }
    },
    "created": "2018-07-25T14:49:56.103826Z",
    "modified": "2018-07-25T14:49:56.119828Z",
    "name": "GIT source",
    "description": "GIT source",
    "local_path": "_6__git_source",
    "scm_type": "git",
    "scm_url": "https://bitbucket.org/xxxxxxxxxxxxxxxxxx/xxxxxxxxxxxxxx.git",
    "scm_branch": "",
    "scm_clean": true,
    "scm_delete_on_update": false,
    "credential": 2,
    "timeout": 0,
    "unified_job_template": 6,
    "launch_type": "sync",
    "status": "failed",
    "failed": true,
    "started": "2018-07-25T14:49:56.102266Z",
    "finished": "2018-07-25T14:50:02.519523Z",
    "elapsed": 6.417,
    "job_args": "[\"ssh-agent\", \"-a\", \"/tmp/awx_623_8awFkx/ssh_auth.sock\", \"sh\", \"-c\", \"ssh-add /tmp/awx_623_8awFkx/credential_2 && rm -f /tmp/awx_623_8awFkx/credential_2 && ansible-playbook -i localhost, -v -e @/tmp/awx_623_8awFkx/tmpq3eTju project_update.yml\"]",
    "job_cwd": "/usr/lib/python2.7/site-packages/awx/playbooks",
    "job_env": {
        "MEMCACHED_PORT_11211_TCP": "tcp://172.17.0.3:11211",
        "ANSIBLE_RETRY_FILES_ENABLED": "False",
        "AWXWEB_ENV_AWX_ADMIN_USER": "admin",
        "http_proxy": "",
        "POSTGRES_ENV_POSTGRES_PASSWORD": "**********",
        "RABBITMQ_PORT_4369_TCP_ADDR": "172.17.0.4",
        "AWXWEB_ENV_DATABASE_USER": "awx",
        "AWXWEB_PORT_8052_TCP_PROTO": "tcp",
        "AWXWEB_PORT_8052_TCP_ADDR": "172.17.0.5",
        "RABBITMQ_ENV_RABBITMQ_LOGS": "-",
        "VIRTUAL_ENV": "/var/lib/awx/venv/ansible",
        "RABBITMQ_PORT_15671_TCP_PORT": "15671",
        "MEMCACHED_ENV_MEMCACHED_VERSION": "1.5.9",
        "SUPERVISOR_ENABLED": "1",
        "RABBITMQ_PORT_15672_TCP_PORT": "15672",
        "RABBITMQ_PORT_5672_TCP_PROTO": "tcp",
        "DJANGO_PROJECT_DIR": "/usr/lib/python2.7/site-packages",
        "RABBITMQ_PORT": "5672",
        "RABBITMQ_HOST": "rabbitmq",
        "PYTHONPATH": "/var/lib/awx/venv/ansible/lib/python2.7/site-packages:/usr/lib/python2.7/site-packages/awx/lib:",
        "POSTGRES_ENV_POSTGRES_USER": "awx",
        "POSTGRES_ENV_LANG": "en_US.utf8",
        "LC_CTYPE": "en_US.UTF-8",
        "MEMCACHED_PORT_11211_TCP_PROTO": "tcp",
        "_MP_FORK_LOGFILE_": "",
        "RABBITMQ_PORT_4369_TCP": "tcp://172.17.0.4:4369",
        "MEMCACHED_PORT_11211_TCP_PORT": "11211",
        "HOSTNAME": "awx",
        "AWXWEB_ENV_DATABASE_NAME": "awx",
        "ANSIBLE_VENV_PATH": "/var/lib/awx/venv/ansible",
        "MEMCACHED_HOST": "memcached",
        "AWXWEB_ENV_RABBITMQ_HOST": "rabbitmq",
        "PROJECT_UPDATE_ID": "623",
        "RABBITMQ_PORT_25672_TCP_PROTO": "tcp",
        "MEMCACHED_NAME": "/awx_task/memcached",
        "CELERY_LOG_REDIRECT_LEVEL": "WARNING",
        "SUPERVISOR_GROUP_NAME": "tower-processes",
        "SECRET_KEY": "**********",
        "POSTGRES_ENV_PGDATA": "/var/lib/postgresql/data/pgdata",
        "RABBITMQ_ENV_RABBITMQ_ERLANG_COOKIE": "cookiemonster",
        "RABBITMQ_PORT_5672_TCP_ADDR": "172.17.0.4",
        "SUPERVISOR_SERVER_URL": "unix:///tmp/supervisor.sock",
        "LANGUAGE": "en_US.UTF-8",
        "SHLVL": "2",
        "AWX_ADMIN_PASSWORD": "**********",
        "CELERY_LOG_FILE": "",
        "RABBITMQ_PORT_5672_TCP_PORT": "5672",
        "ANSIBLE_HOST_KEY_CHECKING": "False",
        "POSTGRES_PORT_5432_TCP": "tcp://172.17.0.2:5432",
        "LANG": "en_US.UTF-8",
        "ANSIBLE_STDOUT_CALLBACK": "awx_display",
        "AWXWEB_ENV_MEMCACHED_PORT": "11211",
        "SUPERVISOR_PROCESS_NAME": "celery",
        "RABBITMQ_PORT_5671_TCP_ADDR": "172.17.0.4",
        "RABBITMQ_PORT_4369_TCP_PORT": "4369",
        "POSTGRES_ENV_POSTGRES_DB": "awx",
        "POSTGRES_PORT_5432_TCP_PORT": "5432",
        "_": "/usr/bin/supervisord",
        "RABBITMQ_VHOST": "awx",
        "AWXWEB_ENV_RABBITMQ_PASSWORD": "**********",
        "DATABASE_NAME": "awx",
        "RABBITMQ_ENV_RABBITMQ_VERSION": "3.7.4",
        "POSTGRES_PORT_5432_TCP_ADDR": "172.17.0.2",
        "RABBITMQ_ENV_RABBITMQ_GITHUB_TAG": "v3.7.4",
        "DJANGO_SETTINGS_MODULE": "awx.settings.production",
        "AWXWEB_ENV_no_proxy": "",
        "TMP": "/tmp",
        "RABBITMQ_PORT_15671_TCP_PROTO": "tcp",
        "ANSIBLE_BECOME_ASK_PASS": "False",
        "ANSIBLE_PARAMIKO_RECORD_HOST_KEYS": "False",
        "AWX_PRIVATE_DATA_DIR": "/tmp/awx_623_8awFkx",
        "RABBITMQ_PORT_5671_TCP_PORT": "5671",
        "AWXWEB_ENV_MEMCACHED_HOST": "memcached",
        "LC_ALL": "en_US.UTF-8",
        "RABBITMQ_PORT_5671_TCP": "tcp://172.17.0.4:5671",
        "HOME": "/var/lib/awx",
        "DISPLAY": "",
        "RABBITMQ_PORT_15672_TCP_PROTO": "tcp",
        "POSTGRES_ENV_GOSU_VERSION": "1.10",
        "_MP_FORK_LOGFORMAT_": "[%(asctime)s: %(levelname)s/%(processName)s] %(message)s",
        "RABBITMQ_PORT_25672_TCP_PORT": "25672",
        "RABBITMQ_PORT_15672_TCP_ADDR": "172.17.0.4",
        "https_proxy": "",
        "RABBITMQ_PORT_4369_TCP_PROTO": "tcp",
        "RABBITMQ_ENV_RABBITMQ_HOME": "/opt/rabbitmq",
        "CACHE": "memcached:11211",
        "AWXWEB_ENV_DATABASE_PORT": "5432",
        "RABBITMQ_ENV_RABBITMQ_GPG_KEY": "**********",
        "AWXWEB_PORT_8052_TCP": "tcp://172.17.0.5:8052",
        "_MP_FORK_LOGLEVEL_": "10",
        "AWXWEB_ENV_RABBITMQ_USER": "guest",
        "AWXWEB_ENV_RABBITMQ_PORT": "5672",
        "CELERY_LOG_LEVEL": "10",
        "DATABASE_HOST": "postgres",
        "AWXWEB_PORT": "tcp://172.17.0.5:8052",
        "POSTGRES_NAME": "/awx_task/postgres",
        "POSTGRES_ENV_PG_VERSION": "9.6.9-2.pgdg90+1",
        "AWXWEB_ENV_RABBITMQ_VHOST": "awx",
        "POSTGRES_ENV_PG_MAJOR": "9.6",
        "RABBITMQ_PORT_15671_TCP": "tcp://172.17.0.4:15671",
        "RABBITMQ_ENV_RABBITMQ_DEFAULT_VHOST": "awx",
        "DJANGO_LIVE_TEST_SERVER_ADDRESS": "localhost:9013-9199",
        "ANSIBLE_ASK_PASS": "False",
        "CELERY_LOG_REDIRECT": "1",
        "AWXWEB_ENV_AWX_ADMIN_PASSWORD": "**********",
        "RABBITMQ_PORT_25672_TCP_ADDR": "172.17.0.4",
        "AWXWEB_ENV_DATABASE_PASSWORD": "**********",
        "PATH": "/var/lib/awx/venv/ansible/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin",
        "RABBITMQ_PORT_5672_TCP": "tcp://172.17.0.4:5672",
        "DATABASE_USER": "awx",
        "ANSIBLE_CALLBACK_PLUGINS": "/usr/lib/python2.7/site-packages/awx/plugins/callback",
        "RABBITMQ_PORT_15671_TCP_ADDR": "172.17.0.4",
        "TZ": "UTC",
        "POSTGRES_PORT_5432_TCP_PROTO": "tcp",
        "no_proxy": "",
        "RABBITMQ_ENV_RABBITMQ_SASL_LOGS": "-",
        "AWXWEB_PORT_8052_TCP_PORT": "8052",
        "AWXWEB_NAME": "/awx_task/awxweb",
        "AWXWEB_ENV_SECRET_KEY": "**********",
        "AWXWEB_ENV_DATABASE_HOST": "postgres",
        "MEMCACHED_PORT": "11211",
        "MEMCACHED_ENV_MEMCACHED_SHA1": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
        "RABBITMQ_NAME": "/awx_task/rabbitmq",
        "DATABASE_PORT": "5432",
        "CELERY_LOADER": "djcelery.loaders.DjangoLoader",
        "RABBITMQ_PORT_5671_TCP_PROTO": "tcp",
        "AWX_ADMIN_USER": "admin",
        "MEMCACHED_PORT_11211_TCP_ADDR": "172.17.0.3",
        "ANSIBLE_FORCE_COLOR": "True",
        "RABBITMQ_USER": "guest",
        "POSTGRES_PORT": "tcp://172.17.0.2:5432",
        "AWXWEB_ENV_http_proxy": "",
        "PWD": "/var/lib/awx",
        "AWXWEB_ENV_https_proxy": "",
        "RABBITMQ_PORT_15672_TCP": "tcp://172.17.0.4:15672",
        "DATABASE_PASSWORD": "**********",
        "RABBITMQ_PASSWORD": "**********",
        "RABBITMQ_PORT_25672_TCP": "tcp://172.17.0.4:25672"
    },
    "job_explanation": "",
    "execution_node": "awx",
    "result_traceback": "",
    "event_processing_finished": true,
    "project": 6,
    "job_type": "run"
}

@itcrowdsource
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@matburt I checked the API stdout of the project update, there was a problem with the requirements.yml file ... some roles are removed from ansible-galaxy .. the update process couldn't retrieve these roles which caused the failure. Would be nice to see the stdout of project updates also in the job output view in the UI. Maybe a proposal for an enhancement?

ryanpetrello pushed a commit to ryanpetrello/awx that referenced this issue Aug 13, 2018
@darthwalsh
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If anybody else gets a blank stdout on inventory update job, the TL;DR is:

  • if your AWX GUI URL looks like i.e. /#/jobs/inventory/9135?
  • go to /api/v2/inventory_updates/9135/
  • you'll see a source_project_update field; follow that link
  • then follow resource stdout/ to see the stdout text.

I'm on 9.2.0 but maybe in a future version AWX will show the stdout directly.

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