ipp everywhere Canon Pixma Pro 10 wrong print size

[mfauvain]

Hi, printing jpeg using ipp everywhere on Canon Pixma Pro 10 gives wrong print size (very small) and on top left corner.
Contrary to a few years back #5238, now setting the printer works out of the box using the ipp everywhere driver however format is wrong and printing a test page from cups server seems to be occupying more space on the page, but colors are wrong.
Using the below ppd used to be working perfect.. not anymore. I must admit I haven't been using the printer for a long time so I can't really know when it started not to work correctly.

*PPD-Adobe: "4.3"
*FormatVersion: "4.3"
*FileVersion: "1.19.0"
*LanguageVersion: English
*LanguageEncoding: ISOLatin1
*PSVersion: "(3010.000) 0"
*LanguageLevel: "3"
*FileSystem: False
*PCFileName: "ippeve.ppd"
*Manufacturer: "Canon"
*ModelName: "Canon PRO-10 series"
*Product: "(Canon PRO-10 series)"
*NickName: "Canon PRO-10 series"
*ShortNickName: "Canon PRO-10 series"
*ColorDevice: True
*cupsVersion: 2.2
*cupsSNMPSupplies: False
*cupsLanguages: "en"
*APSupplies: "http://000000F8A378.local./index.html?PAGE_AAP"
*cupsFilter2: "image/urf image/urf 100 -"
*cupsFilter2: "image/jpeg image/jpeg 0 -"
*OpenUI *PageSize/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageSize
*DefaultPageSize: Letter
*PageSize 3.5x5/3.5 x 5": "<</PageSize[252 360]>>setpagedevice"
*PageSize 4x6/4 x 6": "<</PageSize[288 432]>>setpagedevice"
*PageSize 5x7/5 x 7": "<</PageSize[360 504]>>setpagedevice"
*PageSize 8x10/8 x 10": "<</PageSize[576 720]>>setpagedevice"
*PageSize A3/A3: "<</PageSize[841.889763779528 1190.551181102362]>>setpagedevice"
*PageSize A4/A4: "<</PageSize[595.275590551181 841.889763779528]>>setpagedevice"
*PageSize A5/A5: "<</PageSize[419.527559055118 595.275590551181]>>setpagedevice"
*PageSize B4/JIS B4: "<</PageSize[728.503937007874 1031.811023622047]>>setpagedevice"
*PageSize B5/JIS B5: "<</PageSize[515.905511811024 728.503937007874]>>setpagedevice"
*PageSize Legal/US Legal: "<</PageSize[612 1008]>>setpagedevice"
*PageSize Letter/US Letter: "<</PageSize[612 792]>>setpagedevice"
*PageSize Postcard/Hagaki: "<</PageSize[283.464566929134 419.527559055118]>>setpagedevice"
*PageSize Tabloid/11 x 17": "<</PageSize[792 1224]>>setpagedevice"
*CloseUI: *PageSize
*OpenUI *PageRegion/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageRegion
*DefaultPageRegion: Letter
*PageRegion 3.5x5/3.5 x 5": "<</PageSize[252 360]>>setpagedevice"
*PageRegion 4x6/4 x 6": "<</PageSize[288 432]>>setpagedevice"
*PageRegion 5x7/5 x 7": "<</PageSize[360 504]>>setpagedevice"
*PageRegion 8x10/8 x 10": "<</PageSize[576 720]>>setpagedevice"
*PageRegion A3/A3: "<</PageSize[841.889763779528 1190.551181102362]>>setpagedevice"
*PageRegion A4/A4: "<</PageSize[595.275590551181 841.889763779528]>>setpagedevice"
*PageRegion A5/A5: "<</PageSize[419.527559055118 595.275590551181]>>setpagedevice"
*PageRegion B4/JIS B4: "<</PageSize[728.503937007874 1031.811023622047]>>setpagedevice"
*PageRegion B5/JIS B5: "<</PageSize[515.905511811024 728.503937007874]>>setpagedevice"
*PageRegion Legal/US Legal: "<</PageSize[612 1008]>>setpagedevice"
*PageRegion Letter/US Letter: "<</PageSize[612 792]>>setpagedevice"
*PageRegion Postcard/Hagaki: "<</PageSize[283.464566929134 419.527559055118]>>setpagedevice"
*PageRegion Tabloid/11 x 17": "<</PageSize[792 1224]>>setpagedevice"
*CloseUI: *PageRegion
*DefaultImageableArea: Letter
*DefaultPaperDimension: Letter
*ImageableArea 3.5x5: "18.141732283465 14.173228346457 234.141732283465 345.826771653543"
*PaperDimension 3.5x5: "252 360"
*ImageableArea 4x6: "18.141732283465 14.173228346457 270.141732283465 417.826771653543"
*PaperDimension 4x6: "288 432"
*ImageableArea 5x7: "18.141732283465 14.173228346457 342.141732283465 489.826771653543"
*PaperDimension 5x7: "360 504"
*ImageableArea 8x10: "18.141732283465 14.173228346457 558.141732283465 705.826771653543"
*PaperDimension 8x10: "576 720"
*ImageableArea A3: "18.141732283465 14.173228346457 824.031496062992 1176.377952755905"
*PaperDimension A3: "841.889763779528 1190.551181102362"
*ImageableArea A4: "18.141732283465 14.173228346457 577.417322834646 827.716535433071"
*PaperDimension A4: "595.275590551181 841.889763779528"
*ImageableArea A5: "18.141732283465 14.173228346457 401.669291338583 581.102362204724"
*PaperDimension A5: "419.527559055118 595.275590551181"
*ImageableArea B4: "18.141732283465 14.173228346457 710.645669291339 1017.637795275591"
*PaperDimension B4: "728.503937007874 1031.811023622047"
*ImageableArea B5: "18.141732283465 14.173228346457 498.047244094488 714.330708661417"
*PaperDimension B5: "515.905511811024 728.503937007874"
*ImageableArea Legal: "18.141732283465 14.173228346457 594.141732283465 993.826771653543"
*PaperDimension Legal: "612 1008"
*ImageableArea Letter: "18.141732283465 14.173228346457 594.141732283465 777.826771653543"
*PaperDimension Letter: "612 792"
*ImageableArea Postcard: "18.141732283465 14.173228346457 265.606299212598 405.354330708661"
*PaperDimension Postcard: "283.464566929134 419.527559055118"
*ImageableArea Tabloid: "18.141732283465 14.173228346457 774.141732283465 1209.826771653543"
*PaperDimension Tabloid: "792 1224"
*HWMargins: "18.141732283465 14.173228346457 17.858267716535 14.173228346457"
*ParamCustomPageSize Width: 1 points 252.283464566929 1008
*ParamCustomPageSize Height: 2 points 360 1916.220472440945
*ParamCustomPageSize WidthOffset: 3 points 0 0
*ParamCustomPageSize HeightOffset: 4 points 0 0
*ParamCustomPageSize Orientation: 5 int 0 3
*CustomPageSize True: "pop pop pop <</PageSize[5 -2 roll]/ImagingBBox null>>setpagedevice"
*OpenUI *InputSlot/Media Source: PickOne
*OrderDependency: 10 AnySetup *InputSlot
*DefaultInputSlot: Rear
*InputSlot Auto/Automatic: "<</MediaPosition 0>>setpagedevice"
*InputSlot Rear/Rear: "<</MediaPosition 18>>setpagedevice"
*InputSlot Manual/Manual: "<</MediaPosition 4>>setpagedevice"
*CloseUI: *InputSlot
*OpenUI *MediaType/Media Type: PickOne
*OrderDependency: 10 AnySetup *MediaType
*DefaultMediaType: Stationery
*MediaType Photographic/Photo Paper: "<</MediaType(Photographic)>>setpagedevice"
*MediaType Stationery/Stationery: "<</MediaType(Stationery)>>setpagedevice"
*CloseUI: *MediaType
*OpenUI *ColorModel/Print Color Mode: PickOne
*OrderDependency: 10 AnySetup *ColorModel
*ColorModel RGB/Color: "<</cupsColorSpace 19/cupsBitsPerColor 8/cupsColorOrder 0/cupsCompression 0>>setpagedevice"
*ColorModel Gray/Grayscale: "<</cupsColorSpace 18/cupsBitsPerColor 8/cupsColorOrder 0/cupsCompression 0>>setpagedevice"
*DefaultColorModel: RGB
*CloseUI: *ColorModel
*DefaultResolution: 600dpi
*OpenUI *cupsPrintQuality/Print Quality: PickOne
*OrderDependency: 10 AnySetup *cupsPrintQuality
*DefaultcupsPrintQuality: 5
*cupsPrintQuality 4/Normal: "<</HWResolution[600 600]>>setpagedevice"
*cupsPrintQuality 5/High: "<</HWResolution[1200 1200]>>setpagedevice"
*CloseUI: *cupsPrintQuality
*OpenUI *print-scaling/Print Scaling: PickOne
*OrderDependency: 10 AnySetup *print-scaling
*Defaultprint-scaling: auto
*print-scaling none/None: ""
*print-scaling fill/Fill: ""
*print-scaling fit/Fit: ""
*print-scaling auto-fit/Auto Fit: ""
*print-scaling auto/Automatic: ""
*CloseUI: *print-scaling

[michaelrsweet]

@mfauvain What operating system/Linux distribution are you using?

What version of CUPS are you using?

How are you submitting print jobs?

[mfauvain]

Hi Michael, Arch, kernel 5.11.6, cups 2.3.3
I tried submitting the job with different gnome apps, same result. I also tried to print a test page from cups webserver, page size seems to be better reflected, however colors are not I believe (I actually never obtained a colored test page from the cups webserver before)

[michaelrsweet]

@mfauvain Hmm, can you do the following:

1. Enable debug logging (cupsctl --debug-logging will do this)
2. Print a page from whatever application
3. Attach a copy of the error_log along with a picture of the resulting output

Thanks!

[mfauvain]

Here are the print configuration, the output (scanned) on a US letter paper (one can see the test page from cups webserver on the back) and the log.

error_log.txt

[michaelrsweet]

@mfauvain Weird, the log shows a grayscale ("auto-monochrome") print and grayscale raster data being sent. Will try to reproduce with my Canon TS-series printer.

Can you print in color?

If so, have you checked for firmware updates for your printer (just in case this is a grayscale printing bug)?

[michaelrsweet]

I confirmed that my Canon PIXMA TS5120 does not reproduce this issue...

[mfauvain]

Hi Michael, thx, I just tried to print a color pdf and it works perfect. Tried also (again) a color jpg and it does print in color (I might have left grayscale by mistake in my latest try) but scale is still wrong (unlike for the pdf that prints full page with margins (I just stopped the process to save ink)..
logs and scan attached.
log.txt
Scanned Document.pdf

[michaelrsweet]

@mfauvain Everything looks correct in the log, and even the JPEG file is coming across as a PDF...

Can you grab the "d" file from /var/spool/cups for a JPEG job after you print? It will be the PDF coming from your application.

[mfauvain]

The d file is as the printed output.. small image on top of the page. So I guess cups is not to be blamed..
I'll continue investigating. thx for the help.

[michaelrsweet]

No worries, thanks for letting us know!