ITIL app implementation using the MERN stack. Still a work in progress.
This app uses many technlogies: Frontend Framework: React/Redux, Backend Framework: Express, Database: MongoDB, Authentication/Authorization: BcryptJS/JWTs, XSS prevention: DOM-Purify, Fuzzy Searching: Using regular expressions
Features: User creation, Ticket creation, Ticket updating, Ticket fuzzy searching, Ticket commenting, Pagination, Ability to assign tickets to users, Autoclosing of resolved tickets. Email verification functionality for registered users (use checkbox in registration form. It uses a gmail account I set up specifically to verify. I won't spam you. Please don't spam me!) Demo at https://itilapp.herokuapp.com